Preface
Acknowledgments
About the Authors
Part I: The Human Resource Management Environment
Chapter 1: Today’s Human Resource Management
Why Study Human Resource Management (HRM)?
Understanding HR’s Critical Factors
Resources for HRM Careers
Practitioner’s Model for HRM
Chapter 2: Strategic and Inclusive Human Resource Management
An Introduction to Strategic Planning: The Organization and Its Environment
Generic Strategies and HRM
Diversity, Equity, and Inclusion (DEI)
The HR Technology Revolution
Human Resources Technology and Metrics
Chapter 3: The Legal Environment
A User’s Guide to Managing People Fairly
Affirmative Action, Equal Employment Opportunity, and the EEOC
Part II: Talent Planning and Acquisition
Chapter 4: Workforce Planning: Job Analysis, Job Design, and Employment Forecasting
Workforce Planning: Workflow Analysis
Human Resources Associate Director
Designing Motivational Jobs
Reconciling Internal Labor Supply and Demand
Chapter 5: Recruiting Talent
Organizational Recruiting Considerations
Internal or External Recruiting?
Challenges and Constraints in Recruiting
Evaluation of Recruiting Programs
Chapter 6: Selecting New Employees
Uniform Guidelines on Employee Selection Procedures
Applications and Preliminary Screening
Selecting the Candidate and Offering the Job
Part III: Developing and Managing
Chapter 7: Learning and Training
Learning, Training, and Development
Learning and Shaping Behavior
Determining Your Preferred Learning Style
Design and Delivery of Training
Chapter 8: Career Planning and Skill Development
Planning Careers and Developing Talent
Why We Offer Career Development Assistance
How Do We Develop Talent?
Leadership and Management
Chapter 9: Performance Management and Appraisal
Performance Management Systems
The Performance Appraisal Process
Purposes of Performance Appraisal
How Do We Use Appraisal Methods and Forms?
Who Should Assess Performance?
Performance Appraisal Problems
Chapter 10: Employee Rights and Labor Relations
Managing and Leading Your Workforce
Commonly Accepted Employee Rights
Counseling and Discipline
Disciplining Ethical Behavior
Legal Issues in Labor Relations
Part IV: Compensating
Chapter 11: Compensation Management
Motivation and Compensation Planning
Legal and Fairness Issues in Compensation
Pay Equity, Pay Transparency, Comparable Worth, and Other Legal Issues
Chapter 12: Employee Incentives and Benefits
The Strategic Value of Incentives and Benefits
Executive Compensation—A Special Case
Statutory Benefits – Old Age, Survivor, and Disability Insurance (OASDI)
Statutory Requirements When Providing Certain Voluntary Benefits
Flexible Benefit (Cafeteria) Plans
Part V: Protecting and Expanding Organizational Reach
Chapter 13: Workplace Safety, Health, and Security
Workplace Safety and Osha
Other Factors in Workplace Safety
Workplace Security and Violence
Workplace Cybersecurity and Policies
Chapter 14: Ethics, Social Responsibility, and Sustainability
Creating and Maintaining Ethical Organizations
Just Because It’s Legal Doesn’t Mean It’s Ethical!
Corporate Social Responsibility (CSR)
Levels of Corporate Social Responsibility
Chapter 15: Global Issues for Human Resource Managers
Globalization of Business and HRM
Legal, Ethical, and Cultural Issues
Developing and Managing Global Human Resources
Compensating Your Global Workforce