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Managing Diversity
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Managing Diversity
Toward a Globally Inclusive Workplace

Fourth Edition
Additional resources:


October 2016 | 416 pages | SAGE Publications, Inc

Winner of the George R. Terry Book Award from Academy of Management and the Outstanding Academic Title Award from CHOICE Magazine

 

Successful management of our increasingly diverse workforce is one of the most important challenges facing organizations today. In the Fourth Edition of her award-winning text, Managing Diversity, author Michàlle E. Mor Barak argues that inclusion is the key to unleashing the potential embedded in a multicultural workforce. This thoroughly updated new edition includes the latest research, statistics, policy, and case examples. A new chapter on inclusive leadership explores the diversity paradox and unpacks how leaders can leverage diversity to increase innovation and creativity for competitive advantage.  A new chapter devoted to “Practical Steps for Creating an Inclusive Workplace” presents a four-stage intervention and implementation model with accompanying scales that can been used to assess inclusion in the workplace, making this the most practical edition ever.


 
List of Boxes, Figures, and Tables
 
Preface and Acknowledgments
 
1 Introduction and Conceptual Framework
The Challenge of Managing Diversity in a Global Context

 
Tensions Posed by Global Workforce Trends

 
Diversity and Exclusion: A Critical Workforce Problem

 
The Inclusive Workplace Model

 
Conceptual Framework and Organization of the Book

 
 
PART I: THE GLOBAL CONTEXT FOR DIVERSITY MANAGEMENT
 
2 Diversity Legislation in a Global Perspective: Equality and Fairness in Employment
The International Bill of Human Rights and Employment Rights

 
Importance and Influence of the Declaration of Human Rights

 
Implementation

 
Diversity-Related Employment Legislation

 
Broad-Based Antidiscrimination Legislation

 
Practical Implications

 
Appendix 2.1. Universal Declaration of Human Rights

 
Appendix 2.2. Global Antidiscrimination and Equal Rights Legislation Checklist of Protections Offered by a Select Number of Countries

 
 
3 Discrimination, Equality, and Fairness in Employment: Social Policies and Affirmative/Positive Action Programs
Discrimination and Equality in Employment

 
Theoretical Perspectives of Discrimination and Affirmative Action

 
Social Policies and Affirmative/Positive Action Programs

 
Principles of Affirmative Action and Positive Action Programs

 
The Public Debate Over Affirmative and Positive Action Policies

 
 
4 Global Demographic Trends: Impact on Workforce Diversity
International Population Trends

 
National Trends

 
 
5 Socioeconomic Transitions: The New Realities of the Global Workforce
Worker Migration

 
Occupational Diversity

 
Migration of Employers

 
Implications for Diversity of Gender, Disability, and Sexual Orientation

 
Educational Trends and Workforce Diversity

 
 
PART II: SOCIAL PSYCHOLOGICAL PERSPECTIVES OF WORKFORCE DIVERSITY
 
6 Defining Diversity in a Global Context: Prejudice and Discrimination
Workforce Diversity Defined

 
Toward a Global Definition of Diversity

 
Stereotypes and Prejudice

 
Dehumanization and Oppression

 
Employment-Related Discrimination

 
 
7 Vive la Différence? Theoretical Perspectives on Diversity and Exclusion in the Workplace
Diversity and Exclusion: A Critical Workforce Problem

 
Overview of Social Psychological Theories of Diversity and Exclusion

 
Theoretical Underpinnings of the Inclusion-Exclusion Construct

 
Orienting Theories of Diversity and Exclusion

 
Explanatory Theories of Diversity and Exclusion

 
Research on Organizational Demography Documenting Exclusion

 
 
8 Culture and Communication in the Global Workplace
The Cultural Context for the Global Workplace

 
Cross-Cultural Communication

 
Effective Cross-Cultural Communication

 
 
9 Interpersonal Relationships in a Global Work Context
Cultural Styles and Relational Mental Models

 
Diversity in Interpersonal Relationships

 
Interpersonal Relationships and Cross-Cultural Communication

 
Theoretical Perspectives on Interpersonal Cross-Cultural Communication

 
 
PART III: MANAGING A DIVERSE WORKFORCE IN THE GLOBAL CONTEXT—THE INCLUSIVE WORKPLACE
 
10 Diversity Management: Paradigms, Rationale, and Key Elements
Defining Diversity Management

 
From Equal Rights Laws, to Affirmative/Positive Action, to Diversity Management

 
Diversity Management Paradigms

 
Models of Global Diversity Management

 
The Impetus for Implementing Diversity Management

 
Characteristics and Limitations of Diversity Management

 
 
11 Inclusive Leadership: Unlocking the Diversity Potential
Leadership Dilemmas and the Diversity Paradox

 
Transformational Leadership, Inclusive Leadership, and the Organization’s Competitive Advantage

 
Organizational Leadership and Inclusion

 
Inclusive Leadership at the Supervisor Level: Leader-Member Exchange (LMX)

 
 
12 An Overview of the Inclusive Workplace Model: Managing the Globalized Workforce Diversity
Diversity Management and the Inclusive Workplace

 
 
13 The Inclusive Workplace: Level I—Inclusion Through Diversity Within the Work Organization
Inclusive Policies and Practices

 
Barriers and Benefits of Implementing the Inclusive Approach at Level I

 
Case Illustration: Level I—Inclusion Through Diversity Within Work Organizations—Denny’s, Inc.

 
Questions for Discussion and Further Analysis

 
 
14 The Inclusive Workplace: Level II—Inclusion Through Corporate-Community Collaborations
Inclusive Policies and Practices

 
Barriers and Benefits of Implementing the Inclusive Approach at Level II

 
Case Illustration: Level II—Inclusion Through Corporate-Community Collaboration—Unilever

 
Questions for Discussion and Further Analysis

 
 
15 The Inclusive Workplace: Level III—Inclusion Through State/National Collaborations
Barriers and Benefits of Implementing the Inclusive Approach at Level III

 
Case Illustration: Level III—Inclusion of Disadvantaged Groups at the National/State Level—Eurest

 
Questions for Discussion and Further Analysis

 
 
16 The Inclusive Workplace: Level IV—Inclusion Through International Collaborations
Barriers and Benefits to Implementing the Inclusive Approach at Level IV

 
Case Illustration: Level IV—Inclusion Through Global Collaborations—Fair Trade Company

 
Fair Trade History

 
Global Village and Fair Trade Company

 
Fair Trade Future

 
Questions for Discussion and Further Analysis

 
 
17 Practical Steps for Creating an Inclusive Workplace: Climate for Diversity, Climate for Inclusion, and Survey Scales
Introduction

 
Climate for Diversity and Climate for Inclusion

 
The Climate for Inclusion-Exclusion Scale (MBIE)

 
Psychometric Properties and Previous Research Utilizing the Measure

 
The Mor Barak et al. Diversity Climate Scale

 
Psychometric Properties and Previous Research Utilizing the Measure

 
 
18 Toward a Globally Inclusive Workplace: Putting the Pieces Together
The Value Base for the Inclusive Workplace

 
Implementation of the Inclusive Workplace

 
Conclusion

 
 
References
 
Index
 
About the Author

Supplements

Instructor Resource Site

Calling all instructors!

It’s easy to log on to SAGE’s password-protected Instructor Teaching Site at study.sagepub.com/morbarak4e for complete and protected access to all text-specific Instructor Resources.

The instructor resource site
includes the following:

  • A Microsoft® Word® test bank is available containing multiple choice, true/false, and open-ended questions for each chapter. The test bank provides you with a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding.
  • Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
  • Lecture notes summarize key concepts on a chapter-by-chapter basis to help with preparation for lectures and class discussions.
  • Sample course syllabi for semester and quarter courses provide suggested models for use when creating the syllabi for your courses.

Michàlle E. Mor Barak’s Managing Diversity: Toward a Globally Inclusive Workplace (4th Edition) is the go-to-book for people who want to study diversity management with a global perspective. It is an easy read with concrete strategies to manage diversity in the workplace. She encourages work organizations to adopt a new perspective on diversity. Building on its expanding importance to the workplace amid new socio-demographic and legislative trends, and the role of inclusive leadership, Managing Diversity comprehensively addresses the corporate role for inclusiveness as part of workforce management as well as at community, state and federal, and international levels. My students found the book to be useful and empowering.

Mrs Sushma Marwaha
Education, Niagara University
May 3, 2018

Feel free to use what I wrote above.

Ms Mary Fambrough
Psychology Dept, Alliant Intl Univ-San Francis
November 29, 2016
Key features

NEW TO THIS EDITION

  • A new chapter devoted to Inclusive Leadership (Ch. 11) explores the diversity paradox and how leaders can leverage diversity to increase innovation and creativity for competitive advantage. 
  • A new chapter highlighting Practical Steps for Creating an Inclusive Workplace (Ch. 17) presents a four-stage intervention and implementation model with accompanying scales that can been used to assess inclusion in the workplace.
  • New case examples from around the world and updated statistical, legislative, and policy citations throughout make this the most current text on diversity and inclusion.

KEY FEATURES

  • Demonstrates the benefits of implementing inclusive practices, complete with vignettes and case studies from around the world illustrating practical solutions.
  • Explores the new realities of the workforce, including demographic, legislation, and social policy trends around the world.
  • Analyzes the causes and consequences of workforce exclusion, highlighting the groups commonly excluded in various countries.
  • Provides a comprehensive model for an inclusive workplace with a fully utilized workforce that is active in communities and collaborates cross-culturally, and with examples and case studies demonstrating the implementation of such a model.

Sample Materials & Chapters

Chapter 1

Chapter 8


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