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The Communication Age
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The Communication Age
Connecting and Engaging

Third Edition
Additional resources:


January 2019 | 472 pages | SAGE Publications, Inc
When should you send a text message, and when is it more appropriate to talk face-to-face? What is the best way to prepare for a job interview that will be conducted over video? How should you modify your speech if it will be recorded and posted online? The Communication Age: Connecting and Engaging by Autumn Edwards, Chad Edwards, Shawn T. Wahl, and Scott A. Myers introduces students to the foundational concepts and essential skills of effective communication, with a strong emphasis on the impact of technology in our increasingly interconnected world.

This new Third Edition combines popular media examples with the latest research to show students how to apply foundational communication concepts while incorporating technology, media, and speech communication to foster civic engagement for a better future. With comprehensive coverage of the essentials of interpersonal, small group, and public communication, this text is ideal for use in hybrid introduction to communication courses.

INSTRUCTORS: The Communication Age, Third Edition is accompanied by a complete teaching and learning package! Contact your rep if you would like a demo, have questions, or need assistance.

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PREFACE
 
ACKNOWLEDGMENTS
 
ABOUT THE AUTHORS
 
1. Communication in the 21st Century
The Communication Age

 
Benefits of Studying Communication

 
What Is Communication?

 
Contexts of Communication

 
Communication Metaphors

 
Communication Competence

 
Communication Ethics

 
Connecting and Engaging in Communication

 
 
2. Perception, Self, and Communication
Perception and Communication

 
Self and Communication

 
Perception, Self, Communication, and Convergence

 
 
3. Verbal Communication
Verbal versus Nonverbal Communication

 
The Building Blocks of Language

 
Functions of Verbal Messages

 
Production and Interpretation of Verbal Messages

 
Verbal Communication and Convergence

 
 
4. Nonverbal Communication
Why Does Nonverbal Communication Matter?

 
Functions of Nonverbal Communication

 
Codes of Nonverbal Communication

 
Improving Your Nonverbal Communication Skills

 
Nonverbal Communication and Convergence

 
 
5. Listening
Hearing versus Listening

 
Listening Problems

 
Benefits of Being a Good Listener

 
Types of Listening

 
Becoming a Better Listener

 
Listening and Convergence

 
 
6. Communication, Culture, and Diversity
Culture and Diversity Defined

 
Cultural Awareness

 
Cultural Competence

 
Examples of Diversity across Communication Contexts

 
Barriers to Communication, Culture, and Diversity

 
Communication, Culture, Diversity, and Convergence

 
 
7. Interpersonal Communication
Forming Relationships

 
Models of Relationship Formation

 
Communication of Interpersonal Relationships

 
Interpersonal Communication and Convergence

 
 
8. Small Group and Team Communication
What Is Small Group Communication?

 
Small Group Development

 
Small Group Member Roles and Leadership

 
Small Group Conflict

 
Small Group and Team Communication and Convergence

 
 
9. Workplace and Organizational Communication
What Is Workplace Communication?

 
Workplace Culture

 
Workplace Socialization

 
Workplace Dissent

 
Workplace Relationships

 
Workplace and Organizational Communication and Convergence

 
 
10. Communication and New Media
Communication Traditions and Technology

 
New Media: Connecting and Engaging

 
Characteristics of New Media Theory

 
Presenting Your Online Identity

 
New Media as Your Community

 
New Media and Convergence

 
 
11. Selecting and Researching Your Topic and Knowing Your Audience
What Is the Purpose and Type of Your Presentation?

 
How Do I Choose a Topic?

 
Audience Analysis

 
Plagiarism

 
Building Credibility with Research

 
Finding Information

 
The Basics of Your Presentation

 
Selecting and Researching Your Topic and Knowing Your Audience and Convergence

 
 
12. Organizing Your Presentation
Telling a Story

 
Organizational Patterns

 
Introducing the Topic

 
Body

 
Conclusion

 
Transitions

 
Outlines

 
Time Considerations

 
Organizing Your Presentation and Convergence

 
 
13. Delivering Your Presentations
How to Reduce Your Anxiety and Fear over Presentations

 
Methods of Delivery

 
Effective Delivery Skills

 
Multimedia Presentational Aids

 
Delivery in Presentations and Convergence

 
 
14. Informative Presentations
The Difference between Informative and Persuasive Presentations

 
Relating Your Topic to the Audience

 
Types of Informative Presentations

 
Strategies for Informative Presentations

 
Samples of Informative Presentations

 
Informative Presentations and Convergence

 
 
15. Persuasive Presentations
Types of Persuasive Claims

 
Crafting Persuasive Arguments

 
Strategies to Persuade

 
Organizing Your Persuasive Presentation

 
Samples of Persuasive Presentations

 
Persuasive Presentations and Convergence

 
 
Appendix: Interviewing in the Communication Age
Basics of Interviewing

 
Types of Questions

 
Structure of the Interview

 
The Interview Environment

 
Types of Interviews

 
Interviewing and Convergence

 
 
GLOSSARY
 
REFERENCES
 
INDEX

Supplements

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  • video and multimedia resources that facilitate student use of Internet resources, further exploration of topics, and clear definitions on the content.

SAGE course outcomes help you track and measure student success. Crafted with specific course outcomes in mind and vetted by advisors in the field, SAGE course outcomes clearly define and benchmark the knowledge and skills students are expected to achieve upon completion of your course. See how outcomes tie in with this book’s chapter-level objectives.


Instructor Resource Site

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Did everything I needed it to! Great book!

Dr Marie Mallory
Communication Studies, Liberty University
August 11, 2019
Key features
NEW TO THIS EDITION:
  • The new Chapter 11, “Selecting and Researching Your Topic and Knowing Your Audience”, outlines the steps students should take in planning a presentation, from defining its purpose and type, to determining the audience, conducting credible research and avoiding plagiarism, and putting all of their research together into a cohesive presentation.
  • New animation videos illustrate key concepts in each chapter to help students understand the fundamentals of communication.
  • Updated references throughout keep readers up-to-date with the latest scholarship in the field and its application to everyday life.
  • New student speeches demonstrate how to give effective informative, persuasive, and small group speeches.
  • The re-designed “What You’ve Learned” end-of-chapter pedagogy organizes key terms, review questions, and critical thinking questions according to learning objective.
  • Updated feature boxes incorporate current events and communication issues into the revised text. The “Make a Difference” feature now includes “Questions to Consider.”
  • SAGE course outcomes help you track and measure student success. Crafted with specific course outcomes in mind and vetted by advisors in the field, SAGE course outcomes clearly define and benchmark the knowledge and skills students are expected to achieve upon completion of your course. See how outcomes tie in with this book’s chapter-level objectives.
KEY FEATURES:
  • Communication Unplugged encourages students to put their devices down and offers practical tips for communicating without the assistance of technology when needed.
  • Career Frontier presents examples and suggestions for using communication skills to enhance career development.
  •  Original SAGE video brings concepts to life, featuring communication skills in action, career insights from professionals in the field, new animations illustrating key concepts from the chapters, and engaging sample student speeches.
  • Assess Your Communication encourages students to engage in a self-inventory to prepare them for a variety of communication contexts and better material comprehension.
  • Communication How To creatively directs students to apply course content to real life situations, making the information learned more meaningful.
  • Make a Difference promotes student civic engagement and activism connected to chapter content, supporting students to make a difference in their communities.
  • Ethical Connection emphasizes the importance of ethical communication in the Communication Age through the examination of face-to-face and mediated communication.
  • SAGE coursepacks allows instructors to import high-quality content into their school’s learning management system (LMS) with no access codes.
  • SAGE edge provides students helpful tools, including eFlashcards, practice quizzes, and more, in one easy-to-use online environment.


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