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The Communication Age
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The Communication Age
Connecting and Engaging

Fourth Edition
Available with:
Learning platform
February 2023 | 528 pages | SAGE Publications, Inc
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When should you send a text message, and when is it more appropriate to talk face-to-face? What is the best way to prepare for a job interview that will be conducted over video? How should you modify your speech if it will be recorded and posted online? The Communication Age: Connecting and Engaging introduces students to the foundational concepts and essential skills of effective communication, with a strong emphasis on the impact of technology in our increasingly interconnected world. This new Fourth Edition helps students become involved in our diverse global community and learn how to apply key principles of effective communication—whether incorporating media, technology, or traditional face-to-face speech communication—to foster civic engagement for a better future.
 
Chapter 1. Communication in the 21st Century
The Communication Age

 
What Is Communication?

 
Contexts of Communication

 
Communication Metaphors

 
Communication Ethics

 
Connecting and Engaging in Communication

 
 
Chapter 2. Perception, Self, and Communication
Perception and Communication

 
Selection and Communication

 
Influences on Perception

 
Self and Communication

 
Perception, Self, Communication, and Convergence

 
 
Chapter 3. Verbal Communication
Verbal Versus Nonverbal Communication

 
Functions of Verbal Messages

 
Production and Interpretation of Verbal Messages

 
Verbal Communication and Convergence

 
 
Chapter 4. Nonverbal Communication
Why Does Nonverbal Communication Matter?

 
Functions of Nonverbal Communication

 
Codes of Nonverbal Communication

 
Improving Your Nonverbal Communication Skills

 
Nonverbal Communication and Convergence

 
 
Chapter 5. Listening
Hearing Versus Listening

 
Listening Problems

 
Benefits of Being a Good Listener

 
Types of Listening

 
Becoming a Better Listener

 
Listening and Convergence

 
 
Chapter 6. Communication, Culture, and Diversity
Culture and Diversity Defined

 
Cultural Awareness

 
Cultural Competence

 
Examples of Diversity Across Communication Contexts

 
Barriers to Communication, Culture, and Diversity

 
Communication, Culture, Diversity, and Convergence

 
 
Chapter 7. Interpersonal Communication
Forming Relationships

 
Models of Relationship Formation

 
Communication of Interpersonal Relationships

 
Interpersonal Communication and Convergence

 
 
Chapter 8. Small Group and Team Communication
What Is Small Group Communication?

 
Small Group Development

 
Small Group Member Roles

 
Small Group Leadership

 
Small Group Conflict

 
Small Group and Team Communication and Convergence

 
 
Chapter 9. Workplace and Organizational Communication
What Is Workplace Communication?

 
Workplace Culture

 
Workplace Socialization

 
Workplace Supervisory Relationships

 
Workplace Coworker Relationships

 
Workplace and Organizational Communication and Convergence

 
 
Chapter 10. Communication and New Media
Communication Traditions and Technology

 
New Media: Connecting and Engaging

 
Characteristics of New Media Theory

 
Presenting Your Online Identity

 
New Media as Your Community

 
New Media and Convergence

 
 
Chapter 11. Selecting and Researching Your Topic and Knowing Your Audience
What Is the Purpose and Type of Your Presentation?

 
How to Select a Topic and Analyze Your Audience

 
Plagiarism

 
Building Credibility With Research

 
The Basics of Your Presentation

 
Selecting and Researching Your Topic and Knowing Your Audience and Convergence

 
 
Chapter 12. Organizing Your Presentation
Telling a Story

 
Organizational Patterns

 
The Various Parts of the Presentation

 
Outlines

 
Time Considerations

 
Organizing Your Presentation and Convergence

 
 
Chapter 13. Delivering Your Presentations
How to Reduce Your Anxiety and Fear Over Presentations

 
Methods of Delivery

 
Effective Delivery Skills

 
Multimedia Presentational Aids

 
Ways to Present Your Multimedia Presentational Aids

 
Delivery in Presentations and Convergence

 
 
Chapter 14. Informative Presentations
The Difference Between Informative and Persuasive Presentations

 
Relating Your Topic to the Audience

 
Types of Informative Presentations

 
Strategies for Informative Presentations

 
Samples of Informative Presentations

 
Informative Presentations and Convergence

 
 
Chapter 15. Persuasive Presentations
Types of Persuasive Claims

 
Crafting Persuasive Arguments

 
Strategies to Persuade

 
Organizing Your Persuasive Presentation

 
Samples of Persuasive Presentations

 
Persuasive Presentations and Convergence

 

Supplements

Instructor Resource Site
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LMS cartridge included with this title for use in Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle

The LMS cartridge makes it easy to import this title’s instructor resources into your learning management system (LMS). These resources include:
  • Test banks
  • Editable chapter-specific PowerPoint® slides
  • Sample course syllabi
  • Lecture notes
  • All tables and figures from the textbook
Don’t use an LMS platform?

You can still access the online resources for this title via the password-protected Instructor Resource Site.
Key features
NEW TO THIS EDITION:
  • The new edition is available in Sage Vantage, an intuitive learning platform that integrates quality Sage textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. Learn more.
  • Updated examples acknowledge how communication practices and contexts have been affected by the pandemic and consider how COVID-19 may affect future interaction in the Communication Age.
  • New animation videos illustrate key concepts in each chapter to help students understand the fundamentals of communication.
  • Updated references throughout keep readers up-to-date with the latest scholarship in the field and its application to everyday life.
  • New student speeches demonstrate how to give effective informative, persuasive, and small group speeches.
  • The re-designed "What You’ve Learned" end-of-chapter pedagogy organizes key terms, review questions, and critical thinking questions according to learning objective.
  • Updated feature boxes incorporate current events and communication issues into the revised text. The "Make a Difference" feature now includes "Questions to Consider."
KEY FEATURES:
  • Screen Break encourages students to put their devices down and offers practical tips for communicating without the assistance of technology when needed.
  • Future of Work presents examples and suggestions for using communication skills to enhance career development.
  • Assess Your Communication encourages students to engage in a self-inventory to prepare them for a variety of communication contexts and better material comprehension.
  • Communication How To creatively directs students to apply course content to real life situations, making the information learned more meaningful.
  • Make a Difference promotes student civic engagement and activism connected to chapter content, supporting students to make a difference in their communities.
  • Ethical Connection emphasizes the importance of ethical communication in the Communication Age through the examination of face-to-face and mediated communication.
Vantage Reference: 
The Communication Age- Vantage Learning Platform

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