You are here

Cases in Leadership

Cases in Leadership

Fifth Edition
Edited by:
Additional resources:

March 2018 | 456 pages | SAGE Publications, Inc
The Ivey School of Business and SAGE have partnered to offer a distinctive collection of real-world leadership cases 

By connecting theory to practice, this distinctive collection of 30 real-world leadership cases from Ivey Publishing and 15 practitioner readings from the Ivey Business Journal helps students gain a better understanding of leadership and prepares them to be effective leaders today and throughout their future careers. The cases explore integrative issues, such as globalization, diversity, ethical dilemmas, and motivation, giving readers opportunities to confront difficult real-world decisions that have captured the attention of managers in recent years. An invaluable companion to any standard leadership text, this Fifth Edition is fully updated with the most contemporary cases and readings and features a new chapter on followership topics. 

Preface to the Fifth Edition
About the Authors
Chapter 1: Leadership: What is it?
Trait Versus Process  
Assigned Versus Emergent  
Leadership and Power  
Leadership and Coercion  
Leadership and Management  
The Cases  
The Reading  
Case 1.1 Leadership at Research in Motion  
Case 1.2 House, Hearth and Home: Managing Leadership Change  
Reading 1.1 Great Leadership is Good Leadership  
Chapter 2: Leadership Trait Approach
The Five-Factor Personality Model  
Emotional Intelligence  
How Does the Trait Approach Work?  
The Cases  
The Reading  
Case 2.1 London Health Sciences Centre: Talent Development (A)  
Case 2.2 Invictus: Introducing Leadership Competencies, Character and Commitment  
Reading 2.1 Leadership Character and Corporate Governance  
Chapter 3: Leadership Skills Approach
Katz’s Three-Skills Approach  
Leadership Skills Model  
Leadership Outcomes  
How Does the Leadership Style Work?  
The Cases  
The Reading  
Case 3.1 Skills for Tomorrow: A Management Team in Crisis  
Case 3.2 Performance Coaching: Darcy Gallagher Role  
Reading 3.1 Negotiate Your Way to Better Leadership  
Chapter 4: Leadership Style Approach
The Ohio State Studies  
The University of Michigan Studies  
The Blake and Mouton Grid  
How Does Leadership Style Work?  
The Cases  
The Reading  
Case 4.1 Leadership Crisis at Steel Works’ Xiamen Plant  
Case 4.2 Huo’s Group: A Professional Manager in a Family Firm in China  
Reading 4.1 The Ideal Leader  
Chapter 5: Followership
The Origins of Followership  
A Practitioner Perspective on Followership  
Recent Work on Followership  
The Cases  
The Reading  
Case 5.1 Jones Schilling Employee Coaching Workshop  
Case 5.2 Sarah Vickers: Post Acquisition Career Management  
Reading 5.1 Followership: The Other Side of Leadership  
Chapter 6: The Leader–Member Exchange Theory of Leadership
The Early Studies  
The Later Studies  
Leadership Making  
First Impressions  
How Does the LMX Theory of Leadership Work?  
The Cases  
The Reading  
Case 6.1 Carnegie Industrial: The Leadership Development Centre  
Case 6.2 Goran Kapicic at Actavis China  
Reading 6.1 How to Build a Healthy Leadership Pipeline  
Chapter 7: Transformational Leadership
Charismatic Leadership  
A Transformational Leadership Model  
Transformational Leadership Factors  
Transactional Leadership Factors  
The Nonleadership Factor  
Other Perspectives of Transformational Leadership  
How Does the Transformational Leadership Approach Work?  
The Cases  
The Reading  
Case 7.1 Bank of Baroda: Leadership Challenges  
Case 7.2 Transforming Icrisat: The Leadership of Dr. William Dar  
Reading 7.1 Transformational Performance-Based Leadership: Addressing Non-Routine Adaptive Challenges  
Chapter 8: Servant Leadership
How Does Servant Leadership Work?  
Criticisms and Observations about Servant Leadership  
The Cases  
The Reading  
Case 8.1 Veja: Sneakers with a Conscience  
Case 8.2 St. John the Compassionate Mission: Organizational Culture and Leadership  
Reading 8.1 Learning from Gandhi on His Birthday  
Chapter 9: Authentic Leadership
Authentic Leadership Defined  
Theoretical Approaches  
Practical Approaches  
How Does Authentic Leadership Work?  
The Cases  
The Reading  
Case 9.1 Ing Direct Canada: Are You Suffering?  
Case 9.2 The Awethu Project: Values-Driven Decisions for Profit and Social Impact  
Reading 9.1 Leadership Perfected: Leading from the Whole You  
Chapter 10: Adaptive Leadership
Practicing Adaptive Leadership  
Leadership in the New Reality  
The Cases  
The Reading  
Case 10.1 Schneider Electric India: Leadership Challenges  
Case 10.2 Carmichael Outreach: A New Leader Takes Charge  
Reading 10.1 Good Leaders Never Stop Learning  
Chapter 11: Team Leadership
The Team Leadership Model  
How Does the Team Leadership Model Work?  
The Cases  
The Reading  
Case 11.1 Scotiabank: Collaboration across Business Lines  
Case 11.2 Nedbank: Coaching Capabilities for Growth Strategy Execution  
Reading 11.1 Nine Ways that Business Leaders Can Put Out any Fire  
Chapter 12: Strategic Leadership
Six Components of Strategic Leadership  
Strategic Leadership Versus Leadership  
Positional Versus Behavioral  
The Cases  
The Reading  
Case 12.1 Constructing the Medupi Power Station  
Case 12.2 Ratan Tata: Ethical Leadership  
Reading 12.1 Strategic Leadership: Short-Term Stability and Long-Term Viability  
Chapter 13: Women and Leadership
Gender: Examining Leadership Style and Effectiveness  
The Glass Ceiling Turned Labyrinth  
Explaining the Labyrinth  
Navigating the Labyrinth  
The Cases  
The Reading  
Case 13.1 Calvert Investments: Environmental, Social, and Governance Sustainability  
Case 13.2 Women Board Directors: Championing The Tough Issues  
Reading 13.1 Gender Equality: Coming Soon to Emerging Markets Near You  
Chapter 14: Culture and Leadership
Culture, Diversity, Ethnocentrism, and Prejudice  
Cultural Dimensions  
Leadership Behavior and Culture Clusters  
The Cases  
The Reading  
Case 14.1 Tata: Leadership with Trust  
Case 14.2 Working Cross Culturally: Forget “Business as Usual”  
Reading 14.1 Taking the Leadership Leap: Developing an Executive Pipeline for India’s Future  
Chapter 15: Ethical Leadership
A Definition of Ethics  
Ethical Theories  
The Centrality of Ethics to Leadership  
Ethical Leadership: The Perspectives of Several Leadership Scholars  
Ethical Leadership Principles  
How Does Ethical Leadership Work?  
The Cases  
The Reading  
Case 15.1 ORNGE: A Crisis at Ontario’s Air Ambulance Service  
Case 15.2 Sibanye: Changing Mindsets in Mining Through Contextual Leadership  
Reading 15.1 Ethical Leadership Then and Now  


Instructor Resource Site

Instructor Resource Site

Password-protected Instructor Resources include the following:


  • Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course. Highlight essential content, features, and artwork from the book.
  • Chapter-specific discussion questions help launch classroom interaction by prompting students to engage with the material and by reinforcing important content.  
  • Case Notes providing summaries, suggested teaching strategies, and analyses of the cases.
Key features


  • 14 new cases and 6 new articles have been added to reflect new and emerging issues in leadership. 
  • A new chapter on Followership helps students understand how to be effective followers.  
  • Coverage of newer leadership theories such as authentic leadership and servant leadership prepares students to thrive in today’s workplace. 
  • An extensively revised chapter on women and leadership reflects recent events in major organizations, such as Fox News, Google, and Uber, and includes new research and new statistics. 


  • Real-world cases from around the world, including India, China, Canada, the United States, Brazil, South Africa, and Switzerland, illustrate the complex nature of leadership in organizations and help students apply concepts to a practical setting.
  • Concept summaries, discussion questions, and readings provide students with a solid framework for understanding key leadership theories.
  • The cases provide students with the opportunity to practice and hone skills, including the ability to analyze, make decisions, apply lessons learned, and plan and engage in oral communication.

Sample Materials & Chapters

Chapter 5: Followership

Chapter 8: Servant Leadership

Preview this book

For instructors

Select a Purchasing Option

ISBN: 9781544310374