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Communication and Interpersonal Skills in Nursing
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Communication and Interpersonal Skills in Nursing

Fourth Edition


December 2018 | 288 pages | Learning Matters

The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing.

By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues.

Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication.


 
Chapter 1: Understanding communication and interpersonal skills
 
Chapter 2: Evidence-based communication and interpersonal skills
 
Chapter 3: The safe and effective practice of communication and interpersonal skills
 
Chapter 4: Understanding potential barriers to the safe and effective practice of communication and interpersonal skills
 
Chapter 5: The learning and educational context of communication and interpersonal skills
 
Chapter 6: The environmental context of communication and interpersonal skills
 
Chapter 7: Population and diversity contexts of communication and interpersonal skills
 
Chapter 8: Beyond technique
 
Chapter 9: The macro structuring of communication and interpersonal skills
 
Chapter 10: The micro structuring of communication and interpersonal skills
 
Chapter 11: The politics of communication and interpersonal skills

‘This is one text that I will definitely be recommending to my students. An excellent starting guide to communication and interpersonal skills, further supported by the NMC standards, which gives this text kudos and rigor.’ 

Thomas Beary
School of Nursing and Social Work, University of Hertfordshire

The book provides an excellent grounding in CIPS and relates this explicitly to nursing practice in an engaging and easy-to-read way. Content is linked to the 'Future Nurse' standards (2018) and is punctuated with useful activities for readers to help embed understanding.

Mr Scott Macpherson
School of Nursing & Midwifery, Robert Gordon University
October 17, 2019

This is a really practical guide to communication and interpersonal skills for those working in healthcare, with clear and appropriate examples of ways that barriers to communication can be overcome. The activities and opportunities for reflection are relevant and helpful. I would thoroughly recommend this to student nurses.

Mrs Suzi Smale
Psychology, Petroc College
March 19, 2019

Very beneficial to learning and teaching.

Miss Carmel Anne Quigley
School of Nursing (Jordanstown), Ulster University
November 29, 2018

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