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Communication in Everyday Life - Interactive eBook
The Basic Course Edition With Public Speaking

Third Edition


January 2020 | SAGE Publications, Inc
This Interactive eBook includes access to SAGE Premium Video and much more!

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This dynamic, mobile-friendly Interactive eBook version of Communication in Everyday Life: The Basic Course Edition With Public Speaking, Third Edition goes way beyond highlighting and note-taking, giving you access to SAGE Premium Video—curated specifically for this text. Simply click on icons in the eBook to experience a broad array of multimedia features, including: 

  • VIDEO: Boost learning and bolster analysis with SAGE Premium Video. Recapping the fundamentals in every chapter, each video activity is paired with chapter learning objectives and tied to assessment via SAGE Coursepacks.
  • OFFLINE READING: Using the VitalSource Bookshelf® platform, download your book to a personal computer and read it offline.
  • SOCIAL SHARING AND FOLLOWING: Share notes and highlights with instructors and classmates who are using the same eBook, and “follow” friends and instructors as they make their own notes and highlights.

 
I. COMMUNICATION FOUNDATIONS
 
1. An Overview of Communication
Learning Outcomes

 
Everyday Communication and the Relational Perspective

 
What Is Communication?

 
Communication Is Symbolic

 
Communication Requires Meaning

 
Communication Is Cultural

 
Communication Is Relational

 
Communication Involves Frames

 
Communication Is Both Presentational and Representational

 
Communication Is a Transaction

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
II. COMMUNICATION SKILLS
 
2. Identities, Perceptions, and Communication
Learning Outcomes

 
Basic Assumptions of Identity Creation

 
Identifies and Perceptions

 
Transacting Identities: Communication and Performance

 
Transacting Identities: Self-Disclosure

 
Transacting Identities: Other People

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
3. Verbal Communication
Learning Outcomes

 
How Is Verbal Communication Symbolic?

 
Kenneth Burke’s Pentad

 
Functions of Verbal Communication

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
4. Nonverbal Communication
Learning Outcomes

 
Misconceptions about Nonverbal Communication

 
What Is Nonverbal Communication?

 
The Functions of Nonverbal Communication

 
Types of Nonverbal Communication

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
5. Culture and Communication
Learning Outcomes

 
How Can Culture Be Identified and Studied?

 
Structure-Based Cultural Characteristics

 
Transacting Culture

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
6. Listening
Learning Outcomes

 
Why Is Listening Important?

 
Active Listening

 
Engaged and Relational Listening

 
Critical Listening

 
Recognizing and Overcoming Listening Obstacles

 
Listening Skills

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
III. COMMUNICATION CONTEXTS
 
7. Personal Relationships
Learning Outcomes

 
What Are Personal Relationships?

 
Benefits of Personal Relationships

 
Initiating Relationships: Attraction and the Relationship Filtering Model

 
Developing and Maintaining Relationships

 
Coming Apart

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
8. Groups and Leaders
Learning Outcomes

 
What Is a Group

 
Characteristics of Groups

 
Group Development and Decision Making

 
Group Decision Making Is about Relationships

 
Leadership

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
9. Communication in the Workplace
Learning Outcomes

 
Learning about the Workplace

 
Going to Work: The Workplace as a Special Frame

 
The Workplace as a Culture

 
The Workplace as Relationships

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
10. Technology and Media in Everyday Life
Learning Outcomes

 
Perceptions of Technology and Media

 
The Relational Uses of Technology and Media

 
Cell Phones and Relationships

 
Maintaining Relationships and the Internet

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
11. Interviewing
Learning Outcomes

 
Preparing for an Interview

 
Interviews

 
Pre-Interview Responsibilities

 
Beginning an Employment Interview

 
Asking the Questions During an Employment Interview

 
Answering the Questions During an Employment Interview

 
Concluding an Employment Interview

 
Post-Interview Responsibilities

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
IV. PRESENTATION SKILLS IN CONTEXT

 
 
12. Preparing for a Presentation
Learning Outcomes

 
Presenting Relationships

 
Get Ready to Present

 
How Do You Analyze Audiences?

 
Selecting Your Topic

 
Determining the Purpose and Thesis of Your Presentation

 
Evidence and Support Material

 
Selecting and using Evidence and Support Material

 
Selecting and Searching for Sources (Inventio)

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
13. Developing a Presentation
Learning Outcomes

 
The Body: How Do You Develop and Argument?

 
Introductions and Conclusions

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
14. Giving Informative and Persuasive Talks
Learning Outcomes

 
Informative Presentations

 
Persuasive Presentations

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
15. Delivering a Presentation
Learning Outcomes

 
Managing Emotions about Speaking

 
Guidelines for Effective Delivery

 
Styles of Delivery

 
Goals of Effective Delivery

 
Components of Effective Delivery

 
Presentation Aids

 
Managing Communication Apprehension

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
Key features
NEW TO THIS EDITION:
  • Communication and Career boxes present students with guides to integrate the material into their careers, helping them understand how the material applies to career success. 
  • Communication and Social Engagement boxes examine the material in connection to social and civic engagement and activism. 
  • Diverse Voices boxes expand discussion of content to a multicultural perspective, preparing students for today’s diverse world. 
     

KEY FEATURES:

  • A conversational and engaging writing style makes the book accessible to readers across varying levels of academic preparedness and diverse life experiences.  
  • A unifying theme of a relational perspective recognizes that relationships are central to people’s understanding of the world.
  • Focusing on everyday communication recognizes that while most communication is seemingly ordinary, it is also the place where most relational and life matters take place.
  • Learning Outcomes identify for readers what they should be able to complete after reading the chapter.
  • Photographs with accompanying questions allow students to assess their understanding of the material; specific questions to the questions are provided on the open access student study site.
  • Disciplinary Debate boxes encourage critical thinking by asking students to consider competing views within communication scholarship or positions that counter those presented in the text. 
  • Ethical Issue boxes address an increasingly important area of focus in the discipline by urging students to contemplate and develop a position regarding ethical quandaries that arise in communication.
  • Communication + You boxes ask students to consider the material in relation to their lives and experiences, encouraging them to become careful observers of the activities and events going on around them.
  • Technology Connections features lead students to draw from media to further explore the issues discussed in each chapter.
  • Learning Outcomes Revisited encourage review of chapter material through a pedagogical structure rather than a simple chapter summary.

 

I.    Overall Book Changes

 

Table of Contents: (e.g. Reorganization of chapters, chapter deletions, additions, splitting, or combining)

 

 

Chapters have been reorganized, specifically with the previous chapter two becoming an appendix.

 

 

Pedagogy and Feature Sets:

 

·         Introductory Chapter Pedagogy

Focus Questions have become Learning Outcomes and have been altered according to new content

 

 

·         End-of-Chapter Pedagogy

Pedagogy has been updated to reflect changes.  End-of-chapter features have been completely changed to “Communication and You and Technology Connections”

 

 

 

·         Chapter Features

Updated and new pedagogical features appear throughout the chapters

 

 

·         Questionnaires/Worksheets

NA

 

·         Glossary

Glossary has been changed to match new and removed terms

 

.

 

·         Table/Figures, and/or Other Art

Tables, figures, and photos have been added and updated

 

 

 

 

References:

Updated references appear throughout the book

 

 

 

Overall Manuscript Length:

?????

 

 

 

II. Chapter-Specific Changes

Please list changes to each element, including textual revision, tables, maps, charts, figures, data, readings, etc, as applicable.

 

Preface:

 

Preface has been updated to match new material

 

 

 

Foreword:

 

Click here to enter text

 

 

Introduction:

 

Click here to enter text

 

 

Chapter 1:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Overview of Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

Chapter 2:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Identities and Perceptions -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 3:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Verbal Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 4:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Nonverbal Communication -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

Chapter 5:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Culture -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 6:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Listening -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 7:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Personal Relationships -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 8:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Groups and Leaders -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 9:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Workplace -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 10:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Technology and Media -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 11:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Interviewing -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 12:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Preparing for a Presentation -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 13:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Developing a Presenation -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 14:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Informing and Persuading -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

 

 

Chapter 15:

Please check all that apply

 

?Major Changes       ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

Summary of Changes:

 

Presenting -- Writing has been streamlined; New examples have been included; Additional material has been included; Dated material has been removed; Updated references have been included; New and updated tables/figures, photos, and features have been included

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