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Human Resource Management - Interactive eBook
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Human Resource Management - Interactive eBook
People, Data, and Analytics

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January 2019 | SAGE Publications, Inc

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This dynamic interactive eBook goes way beyond highlighting and note-taking, giving you access to SAGE Premium Video—curated and produced specifically for Human Resource Management: People, Data, and Analytics. Read your mobile-friendly eBook and access SAGE Premium Video and multimedia tools anywhere, anytime across desktop, smartphone, and tablet devices. Simply click on icons in the eBook to experience a broad array of multimedia features, including:

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1. Introduction to Human Resource Management
Opening Case: HRM in Context: The Case of Chobani’s Evolving HR Culture

 
What is Human Resource Management?

 
Why HRM Matters

 
The Changing Context of HRM

 
HRM as a Profession

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
2. Strategic HRM, Data-Driven Decision Making, and HR Analytics
Opening Case: Strategic HRM in Context: The Case of Strategy and HR Analytics at Chevron

 
What is a Strategy?

 
Strategic HRM: Linking Strategy with HRM

 
From Then to Now: The Origins of Strategic HRM

 
Strategic HRM, Data-driven Decision Making, and HR Analytics

 
HR Analytics and the Scientific Process

 
Ensuring HR Analytics Success

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
3. Data Management and Human Resource Information Systems
Opening Case: Shifting to a Data-Driven Organization with HRIS: The Case of Nissan

 
Managing Data

 
Opportunities for Data Management and HRIS

 
Challenges for Data Management and HRIS

 
Developing a Human Resource Information System

 
Implementing a Human Resource Information System

 
Getting Technical: Core Information System Concepts

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
4. Diversity, Inclusion, and the Equal Employment Opportunity Laws
Opening Case: Diversity Challenges in the Tech Industry: The Case of Pinterest

 
Challenges and Benefits of Managing Diversity Effectively

 
Understanding the Legal Environment of Diversity

 
Diversity and Inclusion in the Age of People Analytics

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
5. The Analysis and Design of Work in Organizations
Opening Case: The Development of SHRM’s Competency Model for HR Practice

 
The Analysis of Work and Its Critical Role in HR Practice

 
Collecting Job Analysis Data

 
Specific Job Analysis Methods and Approaches

 
Designing Jobs to Enhance Motivation, Attitudes, Wellbeing, and Performance

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
6. Workforce Planning and Recruitment
Opening Case: Creating a College Recruitment Pipeline: The Case of PWC

 
Understanding the Labor Landscape: The Workforce Planning and Forecasting

 
The Recruiting Process

 
Stages of Recruitment

 
Spotlight on Data and Analytics: Internal Recruiting at Credit Suisse

 
Recruiting for Diversity

 
A Broader View of Workforce Planning and Recruitment

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
7. Selection Processes and Procedures
Opening Case: Finding the Best Fit: The Case of Selection at Google

 
Setting the Stage for Selection: Job Analysis, Recruitment, and Legal Issues

 
Data-Driven Criteria for Choosing Selection Procedures: Reliability, Validity, and Utility

 
Strategically Choosing and Combining Selection Procedures

 
Selection Procedures

 
Emerging Issues in Selection

 
Applicant Reactions to Selection Methods and Procedures

 
Deployment of Selection Procedures

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
8. Training, Development, and Careers in Organizations
Opening Case: Using Training and Development to Drive Igloo’s Culture of Commitment

 
Training Needs Assessment

 
Enhancing Learning

 
Training Methods

 
Evaluating the Effectiveness of Training Programs

 
Career Development and Management

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
9. Performance Management
Opening Case: Transforming Performance Management at Deloitte

 
What is Performance Management?

 
Design Features of Performance Management Systems

 
Conducting Fair Performance Reviews

 
Improving the Effectiveness of Performance Management

 
Teaching Managers How to be Good Coaches and Build Trust

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
10. Managing Employee Separations and Retention
Keeping the Seats Occupied: Analytics as a Retention Management Tool in the Trucking Industry

 
Understanding and Managing Employee Separations

 
Voluntary Turnover

 
Managing Employee Retention

 
Involuntary Turnover: Dismissals

 
Involuntary Turnover: Layoffs

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
11. Developing a Pay Structure
Opening Case: Equal Pay for the US Women’s National Soccer Team

 
Pay as a Reward

 
Fairness of Rewards

 
Developing a Pay Structure

 
Person-Based Pay Structures

 
Executive Pay

 
Pay Administration

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
12. Rewarding Performance
Opening Case: Improving Patient Care with Financial Rewards: Geisinger Health System

 
Pay as a Motivator

 
Theories of Motivation

 
Strategy and Pay for Performance

 
Challenges and Opportunities in Rewarding Performance

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
13. Managing Benefits
Opening Case: Providing Benefits to Gig Workers at Care.com

 
Benefits as Rewards

 
Legally Required Benefits

 
Additional Healthcare Requirements

 
Voluntary Benefits

 
Administering and Communicating Benefit Programs

 
Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
14. Employee and Labor Relations
Opening Case: The First B Corp Certified US Grocery Store: The Case of New Seasons Market

 
Factors Influencing Employee Relations

 
Organizational Policies and Procedures

 
The Labor Movement

 
The Collective Bargaining Process

 
Negotiation Phase and Collective Bargaining Content

 
Failure to Reach an Agreement

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 
 
15. Employee Safety, Well-Being, and Wellness
Opening Case: Putting the Brakes on Train Derailments: Promoting Safety on Public Railways

 
The Role of HRM in Worker Safety and Health

 
Workplace Safety

 
Workplace Stress

 
Employee Wellness Programs

 
Workplace Interventions: Solutions to Address Specific-Well Being Issues

 
Total Worker Health: An Integrated Approach to Worker Well-Being

 
HR Reasoning and Decision-Making Exercises

 
 
16. Opportunities and Challenges in International HRM (IHRM)
Opening Case: Talent Management in the Danger Zone: The Case of Mercy Corps

 
Global Transfer of HR Practices

 
Important Considerations When Transferring HR Practices across Borders

 
Managing HR Globally

 
Management of Expatriates

 
Alternatives to Long-Term Relocation Assignments

 
Chapter Summary

 
Key Terms

 
HR Reasoning and Decision-Making Exercises

 

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