Intercultural Communication

A Contextual Approach

• New student profiles in Student Voices Across Cultures explore many real student intercultural experiences, including a young woman’s challenges upholding her Russian New Year’s traditions in a U.S. workplace, an Arab woman navigating an individualistic culture with collectivistic sensibilities, and a man learning how to negotiate the U.S. and Guatemalan cultures.
• New coverage includes insights on online privacy practices across cultures, Hmong family life, and time orientation in the Japanese culture.
• Updated and new scholarship includes gender roles in Japan, India, and Saudi Arabia, and interethnic and interracial relationships and marriage.

KEY FEATURES:

• Chapter-opening learning objectives identify for students what they should be able to accomplish after reading each chapter. 
• Student Voices Across Cultures feature fascinating, personal stories of young professionals and students from around the globe to illustrate the real-life applications of theoretical concepts.
• Self-assessment tools designed to help students learn about themselves as they learn about key content measure concepts such as intercultural communication, apprehension, ethnocentrism, individualism-collectivism, conflict-style preferences, and intercultural competence.
• Intercultural Conversations serve as hypothetical scripts that illustrate how the various concepts discussed in chapters manifest in human interactions.
• Developing Intercultural Communication Competence boxes help students become competent intercultural communicators by challenging them to adapt their communication and ways of thinking.
• Ethical Considerations prompt students to consider ethical issues related to concepts covered and ask them how they might respond ethically to intercultural situations.
• Chapter-ending summaries, discussion questions, and key terms allow students to review chapter content to reinforce learning.