Intercultural Communication
A Contextual Approach

Eighth Edition

James W. Neuliep - St. Norbert College

Courses:
Intercultural Communication | Intercultural Communication

February 2020 | 520 pages | SAGE Publications, Inc

Intercultural Communication: A Contextual Approach introduces students to the fundamental topics, theories, concepts, and themes of intercultural communication. Best-selling author James W. Neuliep presents a clear model for examining communication within a variety of contexts, including cultural, microcultural, environmental, sociorelational, and perceptual. Each chapter focuses on one context and explores the combination of factors within that context, including setting, situation, and circumstances. The updated Eighth Edition reflects the most recent research in the field and further incorporates the role of modern technology and its impact on intercultural communication.

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Preface

A Note on Culture and Language

Chapter 1 • The Necessity of Intercultural Communication

The Need for Intercultural Communication

Human Communication

The Nature of Culture

The Study of Intercultural Communication

Fundamental Assumptions About Intercultural Communication

The Ethics of Intercultural Communication

The Goal: Intercultural Communication Competence

Chapter Summary

Discussion Questions

Developing Intercultural Communication Competence

Key Terms

Chapter 2 • The Cultural Context

Individualism–Collectivism

The Pancultural Self

High- and Low-Context Communication

Value Orientations

Power Distance

Uncertainty Avoidance

Long Term–Short Term Orientation

Chapter Summary

Discussion Questions

Ethical Considerations Within the Cultural Context

Developing Intercultural Communication Competence

Key Terms

Chapter 3 • The Microcultural Context

Microcultural Group Status

Muted Microcultural Groups

Microcultures in the United States

Chapter Summary

Discussion Questions

Ethical Issues and Microcultures

Developing Intercultural Communication Competence

Key Terms

Chapter 4 • The Environmental Context

Environments and Information Load

Culture and the Natural Environment

The Built Environment

Cross-Cultural Comparisons of Housing

Privacy

Monochronic Versus Polychronic Time Orientation

Chapter Summary

Discussion Questions

Ethics and the Environmental Context

Developing Intercultural Communication Competence

Key Terms

Chapter 5 • The Perceptual Context

Culture and Cognition

Stereotyping

Ethnocentrism

Chapter Summary

Discussion Questions

Ethics and the Perceptual Context

Developing Intercultural Competence

Key Terms

Chapter 6 • The Sociorelational Context

Dimensions of Group Variability

Role Relationships

Sex and Gender Roles Across Cultures

Chapter Summary

Discussion Questions

Ethics and the Sociorelational Context

Developing Intercultural Communication Competence

Key Terms

Chapter 7 • The Verbal Code

The Relationship Between Language and Culture

The Structure of Human Language

Elaborated and Restricted Codes

Cross-Cultural Communication Styles

Gendered Language Style Across Cultures

Language and Ethnic Identity

Chapter Summary

Discussion Questions

Ethics and the Verbal Code

Developing Intercultural Communication Competence

Key Terms

Chapter 8 • The Nonverbal Code

Definitions of Nonverbal Communication

Relationship Between Verbal and Nonverbal Codes

Channels of Nonverbal Communication

Nonverbal Communication and Dimensions of Cultural Variability

Nonverbal Expectancy Violations Theory

Chapter Summary

Discussion Questions

Ethics and the Nonverbal Code

Developing Intercultural Communication Competence

Key Terms

Chapter 9 • Developing Intercultural Relationships

Communication and Uncertainty

Anxiety/Uncertainty Management Theory of Effective Communication

Uncertainty Reduction and Intercultural Communication Apprehension

Empathy and Similarity in Relationship Development

Perceptions of Relational Intimacy Across Cultures

Intercultural Relational Maintenance

Mate Selection and Desirability Across Cultures

Chapter Summary

Discussion Questions

Ethics and Intercultural Relationships

Developing Intercultural Communication Competence

Key Terms

Chapter 10 • Intercultural Conflict

Definition of Intercultural Conflict

Intercultural Dialogue, Conflict Resolution, and a Culture of Peace

Face, Facework, and Conflict Communication Styles

The Intercultural Conflict Style Inventory

Individualistic and Collectivistic Approaches to Conflict

Conflict Resolution in High- Versus Low-Context Cultures

Resolving Cross-Cultural Conflict: A Contingency Model

Chapter Summary

Discussion Questions

Ethics and Intercultural Conflict

Developing Intercultural Communication Competence

Key Terms

Chapter 11 • Intercultural Communication in Business, Health Care, and Educational Settings

Intercultural Management

Management Practices Across Cultures

Culture, Intercultural Communication, and Health Care

Intercultural Communication and Educational Settings

Chapter Summary

Discussion Questions

Ethical Considerations

Developing Intercultural Communication Competence

Key Terms

Chapter 12 • Acculturation, Culture Shock, and Intercultural Competence

Acculturation

Culture Shock

Indicators of Success in the Intercultural Context

Intercultural Communication Competence

Chapter Summary

Discussion Questions

Ethical Considerations: Some Final Thoughts on Developing Intercultural Competence

Key Terms

Glossary

Notes

Index

Supplements

Instructor Resources Site
edge.sagepub.com/neuliep8e

Online resources included with this text

The online resources for your text are available via the password-protected Instructor Resource Site, which offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint® slides.

Student Study Site
edge.sagepub.com/neuliep8e

The open-access Student Study Site makes it easy for students to maximize their study time, anywhere, anytime. It offers flashcards that strengthen understanding of key terms and concepts, as well as learning objectives that reinforce the most important material.

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"This book is a comprehensive exploration of all the major concepts in the field of Intercultural Communication that introduces students to essential research (and researchers) in the field. It provides a thorough treatment of the way cultures shape the way we communicate with each other in both local and global communities."

Danielle Saad

Alvernia University

"This textbook offers students an engaging and interactive approach to intercultural communication with very current examples of intercultural events and situations, and contemporary applications of technology."

Elizabeth M. Davis

Embry-Riddle Aeronautical University

"The text is a thoughtful and thoroughly researched examination of the study and impact of intercultural communication and human relationships."

Dennis Sutton

Grand Rapids Community College

"An engaging, relevant text that is straightforward and relatable. The text highlights how different layers of context influence the intercultural communication process, while using all sorts of different cultural groups as examples."

Rachel Reznik

Elmhurst College

The former professor recommended this textbook. This is required and covers almost of the topics related to this course. I need a print copy because the electronic copy is inconvenient for reading.

Dr Kangming Ma

College Of Arts/Sciences, Wingate University

August 31, 2021

Report this review

The textbook's content aligns with the course objectives.

Dr Bridgette Colaco

Hall School Of Journalism, Troy University-Troy

February 18, 2021

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Key features

NEW TO THIS EDITION:

New student profiles in Student Voices Across Cultures explore many real student intercultural experiences, including a young woman’s challenges upholding her Russian New Year’s traditions in a U.S. workplace, an Arab woman navigating an individualistic culture with collectivistic sensibilities, and a man learning how to negotiate the U.S. and Guatemalan cultures.
New coverage includes insights on online privacy practices across cultures, Hmong family life, and time orientation in the Japanese culture.
Updated and new scholarship includes gender roles in Japan, India, and Saudi Arabia, and interethnic and interracial relationships and marriage.

KEY FEATURES:

Chapter-opening learning objectives identify for students what they should be able to accomplish after reading each chapter.
Student Voices Across Cultures feature fascinating, personal stories of young professionals and students from around the globe to illustrate the real-life applications of theoretical concepts.
Self-assessment tools designed to help students learn about themselves as they learn about key content measure concepts such as intercultural communication, apprehension, ethnocentrism, individualism-collectivism, conflict-style preferences, and intercultural competence.
Intercultural Conversations serve as hypothetical scripts that illustrate how the various concepts discussed in chapters manifest in human interactions.
Developing Intercultural Communication Competence boxes help students become competent intercultural communicators by challenging them to adapt their communication and ways of thinking.
Ethical Considerations prompt students to consider ethical issues related to concepts covered and ask them how they might respond ethically to intercultural situations.
Chapter-ending summaries, discussion questions, and key terms allow students to review chapter content to reinforce learning.

Sample Materials & Chapters

Chapter 1: The Necessity of Intercultural Communication

Chapter 2: The Cultural Context

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Intercultural Communication
A Contextual Approach

Supplements

Sample Materials & Chapters

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