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Intercultural Management

Intercultural Management
Concepts, Practice, Critical Reflection

Additional resources:

May 2022 | 416 pages | SAGE Publications Ltd
This textbook explores the reasons for intercultural differences and their effects on the behavior of individuals and organizations within the context of management. The text embraces the presence of ambiguity and complexity and encourages critical thinking when it comes to intercultural relations in order to avoid ethnocentrism, stereotyping and prejudice, as well as overly simplistic solutions.

Integrating findings from management, but also the humanities and social sciences, as well as politics and popular culture, intercultural management is understood as a phenomenon that transcends disciplinary boundaries and includes questions around identity constructions, power relations, and ethics. This makes intercultural management a fascinating and rewarding subject to study. Throughout, the author encourages an analytical approach to intercultural management built upon strong methodological foundations, and draws on examples from a wide range of different contexts and cultures to help reflectively translate research and concepts into practice in a way that is lively and engaging.

This textbook is essential reading for students taking university courses related to intercultural management. Lecturers can visit the companion website to access a Teaching Guide and PowerPoint slides that can be adapted and edited to suit teaching needs. 

Dirk Holtbrügge is Professor of International Management at the School of Business, Economics and Society, Friedrich-Alexander-University Erlangen-Nürnberg, Germany.

Chapter 1: Relevance of Intercultural Management
Chapter 2: Definitions, Manifestations, Delineations, and Functions of Culture
Chapter 3: Intercultural Management Research: Conceptual and Methodological Issues
Chapter 4: Concepts of Culture
Chapter 5: Cultural Differences and Cultural Similarities
Chapter 6: Intercultural Communication and Negotiation
Chapter 7: Intercultural Management of Individuals, Teams and Organizations
Chapter 8: Intercultural Competence
Chapter 9: Intercultural Training


Find the Online Resources
Instructor resources:
- PowerPoint decks
- Teaching guide featuring chapter summaries, further reading and video links

Intercultural Management is a detailed, up-to-date contribution to management literature. Through illustrative cases from a wide variety of cultures, the book provides a captivating angle on the most recent research in the field. It makes the reader reflect and demonstrates the importance of cultural understanding in intercultural management. Through systematic composition and comprehensive figures, the book shines a light on aspects such as communication, psychology, and history. Intercultural Management is well suited to give students increased cultural understanding and knowledge of international business.

Ilan Alon
Professor of Strategy and International Marketing, School of Business and Law, University of Agder, Norway

This book is very timely and well written. There is a coherent golden thread in the book and the chapters build on each other consistently and logically. It contains the most extensive collection of relevant theories and concepts I have ever seen in one place. The examples provided are carefully selected and very helpful to add currency to the theoretical claims. They offer opportunity for students to better understand what the content means for the real world and organizations. I also very much appreciate that the book is informed by the state-of-the-art literature in international business and management and that everything is backed up with substantial academic reference and evidence.

Benjamin Bader
Deputy Head of Leadership, Work and Organisation Subject Group and Senior Lecturer (Associate Professor) in International HRM, Newcastle University Business School, UK

Intercultural Management is the textbook I have been waiting on for a long time. It starts where many other textbooks about this topic end. Instead of mainly repeating the obvious, the book contains many interesting and relevant aspects that are new even to experts in the field. The well-founded text mixes perfectly with sound practical examples, exercises, and references to videos and online resources. Students and managers alike will enjoy reading the book as it opens up new perspectives and stimulates critical reflection.

Nicola Berg
Professor of Strategic Management, University of Hamburg, Germany

Digitalization has increased the possibilities and necessities to establish and maintain productive collaboration between people of different race, cultural backgrounds, and ethical attitudes. In addition, companies active on global markets have to adjust their value proposition to customers from different cultures. Intercultural Management by Dirk Holtbrügge is an easy to master step-by-step guide on how to develop intercultural competencies at individual, group, and organizational levels, and how to use these competencies in intra-organizational and inter-organizational collaboration. I also must stress that unlike many ‘do-it-yourself’ guides, the book is deeply rooted in academic research.

Igor Gurkov
Research Professor, Graduate School of Business, National Research University Higher School of Economics, Moscow, Russia

This book provides an excellent overview of intercultural management. It not only covers the major frameworks one would expect, but also broadens the discussion to less-commonly covered disciplines, such as geography, economic and political systems, and biology. In addition, it has a strong research focus, providing research-based critiques of frameworks and describing challenges of conducting intercultural research. The historical lens is unusual and insightful, and the inclusion of recent research and concepts in intercultural management makes the text timely. Finally, there are several practical examples drawing from many cultures and countries across the world, which are interesting and successfully illustrate concepts from the text. With Intercultural Management, students will gain an understanding of intercultural management concepts, recognize its complexity, and find themselves reflecting on ideas. In brief, the broad interdisciplinary approach, strong research-orientation, historical perspective, inclusion of recent topics, and use of several diverse examples make this a well-rounded, thoughtful, and relevant intercultural management text that will spur student learning.

Davina Vora
Professor of International Business, State University of New York at New Paltz, USA

An excellent text for students studying intercultural management.

Mrs Sian Pitson
Swansea Business School (Swansea), University of Wales, Trinity St David
September 26, 2022

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