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Making Diplomacy Work

Making Diplomacy Work
Intelligent Innovation for the Modern World

A must-have volume for any student of diplomacy.

February 2015 | 416 pages | CQ Press
Making Diplomacy Work: Intelligent Innovation for the Modern World is a critical and comprehensive survey of how diplomacy works. While most discussions of diplomatic reform stop short of proposing concrete ideas to make diplomacy work better, this text suggests doable initiatives that could make diplomacy more versatile, more attuned to modern realities, and more capable of confronting the shared problems that no state can solve on its own. It takes a fresh look at the practice of diplomacy, sets its achievements and failures in a contemporary context, and analyzes the major factors that have changed the way it is conducted.  The book is built on the premise that diplomacy must adapt some of its ritualistic and stale procedures to become more effective in the modern world, given the growing number of international actors, the expansion of global non-governmental organizations, and the continuing communications and information revolution. Providing a thorough examination of current issues from a diplomatic perspective, it offers an extensive array of real-world examples and case studies, including the United Nations during the Iraq crises, the efforts to ”state-build” in Afghanistan, and the public diplomacy results of the Shanghai World Expo 2010. Paul Webster Hare brings decades of diplomatic experience to this title; it is a must-have volume for any student of diplomacy.

About the Author
Chapter 1: Diplomacy in History
The Building Blocks of Modern Diplomacy

Diplomacy and Collective Action

Revolutions, Wars, and the Changing World

States and Leaders Decline

Diplomacy and Foreign Policy

Suggestions for Further Reading

Chapter 2: Who Are the Diplomats and How Do They Operate?
The Evolution of the Diplomatic Cadre

The Use of Intelligence

Professionals or Politicians?

Diplomatic Privileges and Immunities


What Is Changing In Diplomats’ Behavior?

Diplomatic Asylum

Case Studies

… And Personally

Suggestions for Further Reading

Chapter 3: The Institutions of Bilateral Diplomacy – Precedence, Protocol, Ministries, Embassies

The Modern Ministries of Foreign Affairs

Examples of Ministries of Foreign Affairs in Action

Roles of Embassies and Consulates

Embassies Losing Their Grip?

How Are Embassies Staffed?

New and Old Tasks


The Future of Diplomatic Missions

Case Studies – How Embassies Operate

Nevertheless Useful

Suggestions for Further Reading

Chapter 4: The Institutions of Multilateral Diplomacy
The United Nations

The Charter of the United Nations

The Organs of the UN

The Security Council


International Court Of Justice

The UN Secretariat

Diplomats and the UN

The UN’s Development

Different Worlds: Different UN

Case Studies: The Charter And The UNSCR: The Iraq Crises of 1990-2001 and 2003

Following Diplomatic and Military Success: New Tasks



Suggestions for Further Reading

Chapter 5: Regional Diplomacy and the Gs. The Rise of Summitry
The Non-Aligned Movement

The European Union

Special Competencies

The EU and Domestic Policies

The EU Institutions: A Modern Crisis of Supranational Diplomacy?

Is Accountability a Part of the EU?

The EU’s Success in Diplomacy

The EU as a Diplomatic Service

The EU Case Studies

The EU Case Studies

The African Union


Latin America

Other Regions

Other Groups

Summits and the Gs

Innovation from Groups

Issue Groups

Suggestions for Further Reading

Chapter 6: Negotiations
Framing an Issue

The Raw Material of Diplomatic Negotiations


Elements Required For Success: Pre-Negotiations


Strategy and Progress

Case Study: The INF Negotiation 1980-1987

Continuous Negotiation

Case Study: Negotiation in Cuba

Suggestions for Further Reading

Chapter 7: Public Diplomacy
Public Diplomacy in the Past


Public Diplomacy for Today’s World

Effective Public Diplomacy

Public Diplomacy in Practice

Conclusions and Case Studies

Unlimited Ideas

Suggestions for Further Reading

Chapter 8: Public Goods: Treaties and International Law

Laws, Rules, and Diplomacy

War and Its Rules

The United Nations



Human Rights

Non-Proliferation of Nuclear Weapons

Climate Change

World Trade/World Finance

Diplomacy and Law: The Problem of Enforcement and Implementation

Suggestions for Further Reading

Chapter 9: The New Diplomatic Agenda: The Challenges for Diplomatic Reform
Why Reform?

Diplomatic Priorities

The New Agenda – Corruption

Decline of Sovereign States

The New Agenda? Diplomacy Steps Up

Diplomatic Reform

Sovereign Wealth Funds

Development Assistance in the Diplomatic Agenda

Case Study of the New Agenda – Nation Building in Afghanistan


Suggestions for Further Reading

Chapter 10: The Non-State Actors: Global Citizens and Global Diplomacy
The Globalization of Identity – The International Community?

The Non-State Actors

Global Citizens?

States and Non-States in Diplomacy

Beyond States – The Non-State Advantage?

The Battle Of Ideas – States v. Non-States?

Common Need: Common Reform

Case Study – Haiti and the Earthquake – State and Non-State, The Republic Of NGOs, The Alms



Haiti and Rwanda

Suggestions for Further Reading

Chapter 11: The Continuing Information and Communication Revolution – Awaiting the Response of Diplomacy
The ICR and E-Diplomacy

International Chatter

The ICR and A Shrinking World

Diplomacy and the Apps

Oh – And What about Radio and Television?

Global Governance of the ICR

The Positives and Negatives For Diplomacy – Communications Unlocks Potential And Produces

New Weapons

Communications: It’s A Small World: The Global Whistle Blower and Global Activism


Suggestions for Further Reading

Chapter 12: Diplomacy in 2025
Diplomacy in 1945

The Reassertion of Diplomacy

Diplomacy Still Valid for 2025

Looking At the Future – The Issue of Stovepipes

Complex Issues or Inadequate Diplomacy?

The Forums for Discussion

Permanent Crises

Future Crises

Intelligent, Versatile, Resourceful: The Diplomat In 2025

Suggestions for Further Reading

Chapter 13: Diplomacy for the Ages
15 Ideas to Raise Diplomacy’s Batting Average

Final Thoughts


"A superb and compelling treatment of diplomacy's evolution as a dynamic institution. Hare provides an unvarnished look at diplomacy's continued relevance as well as its severe challenges in a world populated by diverse actors, including governments, companies, and NGOs. An essential primer for anyone entering this ancient and noble profession."

Dr. Parag Khanna
author, How to Run the World: Charting a Course to the Next Renaissance

Making Diplomacy Work is extremely comprehensive; it is clearly written by someone who has direct first-person experience in the practice of diplomacy. It covers territory that I have not seen in other textbooks. This is a welcomed addition to the textbook landscape.”

Marcus Holmes
Fordham University – Rose Hill

“The case studies are excellent and add a great deal to the book. The author's discussions about his own experience as a diplomat are also quite interesting. The author is clearly an accomplished expert in his field.”

Aaron Zack
CUNY Baruch College
Key features


  • A thorough survey of the diplomatic practice provides complete course material for undergraduate and graduate study, including numerous contemporary examples and suggestions for further reading
  • Inspires students to make a critical appraisal of all aspects of diplomacy and to explore avenues that could make diplomacy more productive for the modern world
  • Real-world case studies show diplomacy at work
  • A chapter devoted to public diplomacy, which targets average residents of foreign nations, explains its necessity and the ways it is accomplished
  • Includes an evaluation of the impact and growing presence of new technologies in modern diplomacy
  • Final chapters look to the future of diplomacy, with the author’s suggestions for improvement, including “15 Steps to Raise Diplomacy's Batting Average”

Sample Materials & Chapters

Chapter 2

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