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Cases in Human Resource Management

Cases in Human Resource Management

First Edition

March 2016 | 104 pages | SAGE Publications, Inc

Cases in Human Resource Management provides students with insights into common challenges, dilemmas, and issues human resource managers face in the workplace. Using a wide variety of well-known companies and organizations, author David Kimball engages students with original, real-world cases that illustrate HRM topics and functions in action. Each case is designed to encourage students to find new solutions to human resource issues and to stimulate class discussion. Case questions challenge students to think critically, apply concepts, and develop their HRM skills. The contents are organized using the same topical coverage and structure as most HRM textbooks, making Kimball the ideal companion for any introductory HRM course.

Foreword by Robert N. Lussier
About the Author
Part 1: 21st-Century Human Resource Management Strategic Planning and Legal Issues
Chapter 1: The New Human Resource Management Process
Case 1.1 The Changing Role of Human Resources in Organizations: The Curious Case of Zappos

Case 1.2 HRM Careers: Five Growing Areas of Human Resources

Chapter 2: Strategy-Driven Human Resource Management
Case 2.1 The External Environment: When State Government Offers Early Retirement

Case 2.2 HR Strategy: Employees Matter at Costco

Chapter 3: The Legal Environment and Diversity Management
Case 3.1 Major Employment Laws: How Does an Increase in State Minimum Wage Impact an Organization?

Case 3.2 Diversity and Inclusion: What’s the Difference?

Part 2: Staffing
Chapter 4: Matching Employees and Jobs: Job Analysis and Design
Case 4.1 HR Forecasting: Visier – Workforce Forecasting

Case 4.2 Succession Planning: Developing Leaders at General Electric (GE)

Chapter 5: Recruiting Job Candidates
Case 5.1 The Recruiting Process: The Growth of E-Recruitment in Recruiting Job Candidates

Case 5.2 Internal Versus External Candidates: Which Candidate Is More Valuable?

Chapter 6: Selecting New Employees
Case 6.1 The Selection Process: Searching for a New Faculty Member . . . What Step in the Selection Process Are We in Today?

Case 6.2 Looking for “Organizational Fit”: Walter’s Unstructured Interview at Google

Part 3: Developing and Managing
Chapter 7: Training, Learning, Talent Management, and Development
Case 7.1 The Need for Training and Development: Should You Use Massive Open Online Courses (MOOCs) Such as Coursera and Udacity to Recruit and Retain Talent?

Case 7.2 Talent Management and Development: The Talented Harry Saunders's Career Development at the Big Buy Supermarket

Chapter 8: Performance Management and Appraisal
Case 8.1 Why Do We Conduct Performance Appraisals? Jennee LeBeau and the Case of the Missing Performance Appraisal System

Case 8.2 Performance Appraisal Problems: The Trouble With Performance Systems

Chapter 9: Rights and Employee Management
Case 9.1 Coaching, Counseling, and Discipline: HR’s Role—Document, Document, Document

Case 9.2 Trends and Issues in HRM: Mindfulness—A Thoughtful Theory About Leadership

Chapter 10: Employee and Labor Relations
Case 10.1 Unions and Labor Rights: Can Labor Unions and Management Work Together?

Case 10.2 Managing Conflicts: How Can HR Help With Angry Employees?

Part 4: Compensating
Chapter 11: Compensation Management
Case 11.1 Compensation Management: How Does Wage Compression and Pay Secrecy Affect Employee Motivation?

Case 11.2 Trends and Issues in HRM: What Motivates Employees at Work? Expectations or Equity?

Chapter 12: Incentive Pay
Case 12.1 Executive Compensation: New Developments in Executive Compensation

Case 12.2 Trends and Issues in HRM: The Giving Praise Model in Action

Chapter 13: Employee Benefits
Case 13.1 Statutory Benefits: Companies Kicking Your Spouse Off Your Health Care Plans

Case 13.2 Trends and Issues in HRM: Managing: New Laws Regarding Sick Leave

Part 5: Protecting and Expanding Organizational Reach
Chapter 14: Workplace Safety, Health, and Security
Case 14.1 Building a Human Resources Information System While Protecting Health Information From Cyber Attacks

Case 14.2 Trends and Issues in HRM: Future Trends in Human Resource Management

Chapter 15: Organizational Ethics, Sustainability, and Social Responsibility
Case 15.1 Corporate Social Responsibility (CSR): Can Human Resources Help Companies Develop a CSR Program?

Case 15.2 Equal Opportunity, Diversity, and Multiple Generations at Work Together

Chapter 16: Global Issues for Human Resource Managers
Case 16.1 Globalization of Business and HRM: Should Your Marketing Director Become an Expatriate?

Case 16.2 Global Staffing: Developing, Staffing, and Managing Global Human Resources—Katya and Her Russian Background



Instructor Resource Site
The instructor-resource site features teaching notes for each case, including summaries, analyses, and sample answers to the case questions in the book.

May adopt as a supplementary Text in the future.

Dr Douglas L. Nay
144000, East Stroudsburg University
July 25, 2016
Key features


  • Original case studies bring concepts to life through a number of well-known organizations, including Apple, Amazon, Google, LinkedIn, and Zappos.
  • Case questions require students to think critically about HR issues and apply HR concepts to each case.
  • An emphasis on important issues and current trends in HRM brings up key topics in the field such as state and federal minimum wage, succession planning, executive compensation, mindfulness, cyber attacks, CSR, and managing a multigenerational workforce.
  • A chapter on international HRM topics examines important issues like that of helping expatriates succeed.

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