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Human Resource Management

Human Resource Management
Functions, Applications, and Skill Development

Third Edition
Additional resources:

January 2018 | 704 pages | SAGE Publications, Inc
Whether your students are HRM majors or general business majors, Human Resource Management: Functions, Applications, and Skill Development, Third Edition, will help them build the skills they need to recruit, select, train, and develop talent. Bestselling authors Robert N. Lussier and John R. Hendon explore the important strategic function HR plays in today's organizations. A wide variety of applications, self-assessments, and experiential exercises keep students engaged and help them see the relevancy of HR as they learn skills they can use in their personal and professional lives.  

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About the Authors
Part I: 21st Century Human Resource Management Strategic Planning and Legal Issues
Chapter 1: The New Human Resource Management Process
Why Study Human Resource Management (HRM)?  
HRM Past and Present  
The Changing World of HRM  
Understanding HR’s Critical Factors  
HRM Skills  
Line Managers’ HRM Responsibilities  
HR Managers’ Responsibilities: Disciplines Within HRM  
Resources for HRM Careers  
Practitioner’s Model for HRM  
Trends and Issues in HRM  
Chapter 2: Strategy-Driven Human Resource Management
Strategy and Strategic Planning: The Organization and the Environment  
Strategic Vision and Mission  
Strategy Types and Analysis  
Organizational Culture  
An Introduction to Data Analytics and HR Technology  
Human Resource Management Systems (HRMS)  
Measurement Tools for Strategic HRM  
Trends and Issues in HRM  
Chapter 3: The Legal Environment and Diversity Management
The Legal Environment for HRM and A User’s Guide to Managing People  
Major Employment Laws  
Equal Employment Opportunity Commission (EEOC)  
EEO, Affirmative Action, and Diversity: What’s the Difference?  
Sexual Harassment: A Special Type of Discrimination  
Religious Discrimination  
Trends and Issues in HRM  
Part II: Staffing
Chapter 4: Workforce Planning: Job Analysis, Design, and Employment Forecasting
Workforce Planning: Workflow Analysis  
Job Analysis  
Job Design/Redesign  
Designing Motivational Jobs  
HR Forecasting  
Reconciling Internal Labor Supply and Demand  
Trends and Issues in HRM  
Chapter 5: Recruiting Job Candidates
The Recruiting Process  
Organizational Recruiting Considerations  
Internal or External Recruiting?  
Challenges and Constraints in Recruiting  
Evaluation of Recruiting Programs  
Trends and Issues in HRM  
Chapter 6: Selecting New Employees
The Selection Process  
Looking for “Fit”  
Uniform Guidelines on Employee Selection Procedures  
Applications and Preliminary Screening  
Testing and Legal Issues  
Selection Interviews  
Background Checks  
Selecting the Candidate and Offering the Job  
Trends and Issues in HRM  
Part III: Developing and Managing
Chapter 7: Learning and Development
The Need for Training and Development  
The Training Process and Needs Assessment  
Learning and Shaping Behavior  
Design and Delivery of Training  
Assessing Training  
Talent Management and Development  
Trends and Issues in HRM  
Chapter 8: Performance Management and Appraisal
Performance Management Systems  
Why Do We Conduct Performance Appraisals?  
What Do We Assess?  
How Do We Use Appraisal Methods and Forms?  
Who Should Assess Performance?  
Performance Appraisal Problems  
Debriefing the Appraisal  
Trends and Issues in HRM  
Chapter 9: Rights and Employee Management
Commonly Accepted Employee Rights  
Management Rights  
Coaching, Counseling, and Discipline  
Leadership and Management  
Teams and Organizational Change  
Trends and Issues in HRM  
Chapter 10: Employee and Labor Relations
Labor Relations: A Function of Trust and Communication  
Job Satisfaction  
Legal Issues in Labor Relations  
Unions and Labor Rights  
Management Rights and Decertification Elections  
Managing Conflict  
Trends and Issues in HRM  
Part IV: Compensating
Chapter 11: Compensation Management
Compensation Management  
Compensation Strategy  
Legal and Fairness Issues in Compensation  
Pay Equity, Comparable Worth and Other Legal Issues  
Job Evaluation  
Developing a Pay System  
Pay Structure  
Trends and Issues in HRM  
Chapter 12: Incentive Pay
Incentive Compensation  
Individual or Group-Based Incentives?  
Options for Individual Incentives  
Options for Group Incentives  
Failures and Challenges in Creating Incentive Pay Systems  
Guidelines for Creating Motivational Incentive Systems  
Executive Compensation  
Trends and Issues in HRM  
Chapter 13: Employee Benefits
The Strategic Value of Benefits Programs  
Old Age, Survivors and Disability Insurance (OASDI)  
Other Statutory Benefits  
Voluntary Benefits  
Administration and Communication of Benefits  
Trends and Issues in HRM  
Part V: Protecting and Expanding Organizational Reach
Chapter 14: Workplace Safety, Health, and Security
Workplace Safety and OSHA  
Employee Health  
Workplace Security  
Trends and Issues in HRM  
Chapter 15: Organizational Ethics, Sustainability, and Social Responsibility
Practitioner's Perspective  
Ethical Organizations  
Ethical Approaches  
Creating and Maintaining Ethical Organizations  
Just Because It's Legal Doesn't Mean It's Ethical!  
Corporate Social Responsibility (CSR)  
Levels of Corporate Social Responsibility  
Trends and Issues in HRM  
Chapter 16: Global Issues for Human Resource Managers
Practitioner's Perspective  
Globalization of Business and HRM  
Legal, Ethical, and Cultural Issues  
Global Staffing  
Developing and Managing Global Human Resources  
Compensating Your Global Workforce  
Trends and Issues in HRM  
Appendix: SHRM 2016 Curriculum Guidebook
Name Index
Company Index
Subject Index


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SAGE coursepacks includes:

·       Our content delivered directly into your LMS

·       Intuitive, simple format that makes it easy to integrate the material into your course with minimal effort

·       Assessment tools that foster review, practice, and critical thinking, and offer a more complete way to measure student engagement, including:

o   Diagnostic chapter pre tests and post tests that identify opportunities for improvement, track student progress, and ensure mastery of key learning objectives

o   Test banks built on Bloom’s Taxonomy and tied to AASCB guidelines and SHRM guidelines that provide a diverse range of test items with ExamView test generation

o   Activity and quiz options that allow you to choose only the assignments and tests you want

o   Instructions on how to use and integrate the comprehensive assessments and resources provided

·       Chapter-specific discussion questions to help launch engaging classroom interaction while reinforcing important content

  • Assignable SAGE Premium Video (available via the interactive eBook version, linked through SAGE coursepacks) that is tied to learning objectives, and curated and produced exclusively for this text to bring concepts to life and appeal to different learning styles, featuring:
    • Corresponding multimedia assessment options that automatically feed to your gradebook

o   Comprehensive, downloadable, easy-to-use Media Guide in the Coursepack for every video resource, listing the chapter to which the video content is tied, matching learning objective(s), a helpful description of the video content, and assessment questions

    • Animated videos and videos from SAGE Knowledge illustrate Human Resource Management concepts using a variety of relatable scenarios and assessment questions challenge students to apply and analyze these workplace situations

·       Editable, chapter-specific PowerPoint® slides that offer flexibility when creating multimedia lectures so you don’t have to start from scratch but you can customize to your exact needs

·       Sample course syllabi with suggested models for structuring your course that give you options to customize your course in a way that is perfect for you

·       Lecture notes that summarize key concepts on a chapter-by-chapter basis to help you with preparation for lectures and class discussions

·       Integrated links to the interactive eBook that make it easy for your students to maximize their study time with this “anywhere, anytime” mobile-friendly version of the text. It also offers access to more digital tools and resources, including SAGE Premium Video and additional cases

·       All tables and figures from the textbook 


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·       eQuizzes that allow students to assess how much they’ve learned and where they need to focus your attention

·       Chapter summaries with learning objectives that reinforce the most important material

·       Chapter-specific study questions that allow students to engage with the material

·       Video resources that bring concepts to life, are tied to learning objectives, and are curated and produced exclusively for this text


Key features


  • The only book that includes all of the latest SHRM 2016 Curriculum Guidebook listings that cover every SHRM guide item, including both the SHRM Certified Professional (SHRM-CP) and the Human Resource Certification Institute Professional in Human Resources (PHR) certification exam—a total of more than 210 individual content requirements from the SHRM curriculum guide.
  • New and updated cases on businesses such as LinkedIn and Amazon bring HR topics to life, apply the text concepts, develop critical thinking skills, and demonstrate how human resources is used to achieve strategic objectives.
  • New Skill Builder exercises allow students to experience HR as they practice making decisions, working in teams, and participating in role-plays.
  • Significant changes in the federal laws and regulations are explained in the new edition.
  • Assignable SAGE Premium Video (available via the interactive eBook version, linked through SAGE coursepacks) is tied to learning objectives and illustrates HRM in action.


  • SHRM Human Resource Curriculum: An Integrated Approach to HR Education Guidebook and Templates for Undergraduate and Graduate Programs (2016) content areas are annotated for easy reference within each chapter.
    • All 210 required SHRM topics are referenced and incorporated throughout the text and are annotated for easy reference.
    • The key functions identified in the guidebook are highlighted throughout this text and reinforced in the accompanying exercises.
    • An appendix includes the entire "Required and Secondary HR Content Areas" Appendix from the SHRM curriculum guide, and the test bank has been written by an author of SHRM PHR/SPHR certification exams.
  • A three-pronged approach—functions, applications, skill development—helps students master the concepts, apply them, and build the skills needed in the workplace.
  • The Work Application feature includes open-ended questions that require students to explain how the HRM concepts apply to their own work experience.
  • The Applying the Concept feature asks students to determine the most appropriate HRM concept to be used in a specific example, developing their critical thinking skills.
  • Self-Assessments in each chapter help students gain personal knowledge, integrating their preferences and styles with the HRM functions in the real world.
  • Skill Builder exercises allow students to hone skills they can use immediately in their daily lives, as well as on the job.
  • End-of-chapter cases illustrate how specific organizations use the HRM functions, with critical thinking questions that challenge students to identify and apply the chapter concepts demonstrated in each case.
  • A Current Trends section covers the latest developments in the HR field, particularly trends related to data analytics, social media, ethics, privacy, and working in diverse, global organizations.
  • More than 2,000 assessment questions tied to AACSB guidelines, SHRM standards, and learning objectives are included.
  • Opening Vignettes, titled Practitioner’s Perspective, illustrate how a real-life Human Resources manager currently employed by the state of Arkansas works within the various HRM functions in her daily activities.


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