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Social Work Case Management

Social Work Case Management
Case Studies From the Frontlines

Edited by:

February 2017 | 448 pages | SAGE Publications, Inc

Written by a social worker for social workers!


This innovative book equips readers with the knowledge and skills they need to be effective case management practitioners in a variety of health and human service organizations. A must-read for students and professionals in social work, this important work introduces a unique Task-Centered Case Management Model built around the unifying principles of the profession—person-in-environment, strengths-based work, and ecological perspective. Over twenty case studies by case managers and professionals offer innovative practice insights, illustrating the practice roles and responsibilities of today's case managers and the realities of conducting case management in today’s growing, exciting, and challenging field. 

Part 1: Trends, History, Social Work Case Management Model and Practice Competencies
Chapter 1: Current Trends Shaping Social Work Case Management
Chapter 2: The History of Social Work Case Management
Chapter 3: Task-Centered Case Management (TCCMG)
Chapter 4: Social Work Case Management
Part 2: Social Work Case Management in Selected North American and Chinese Settings: The Frontlines of Practice
Chapter 5: Social Work Case Management in an Assertive Community Treatment Program in London, Ontario, Canada by Derek Chechack and Judith M. Dunlop
Chapter 6: Case Management for Persons Living with HIV and AIDS by Karen W. Cross and John R. Barner
Chapter 7: Elder Care Services and Case Management by Stephanie Grace Prost and Rebecca C. Derrenberger
Chapter 8: The N.E. Homeless Shelter in Athens, Georgia by Melinda Williams Moore and Mary Rosser
Chapter 9: Case Management with Homeless Veterans by Brent Temple
Chapter 10: In-Patient Psychiatric Case Management with Janice Caldwell and Mark W. Flanagan
Chapter 11: La Frontera: Coordinación de los Servicios de Trabajo Social para los Menores sin Acompañante en Arizona by Rebecca A. Matthew and Anna Marie Smith
Chapter 12: Children’s Wish Foundation International in Atlanta, Georgia by Melinda Williams Moore and Elizabeth Darby
Chapter 13: Medical Case Management in a HIV/AIDS Outpatient Clinic by Y. Joon Choi and Luis R. Alvarez-Hernandez
Chapter 14: Case Management in the Treatment of Autism Spectrum Disorders in Children: A Social Work Perspective by Judy Aranson and Steve King
Chapter 15: Youth-at-Risk of Socio-Economic Exclusion, Information and Communication Technology (ICT), and Case Management Practice in Hong Kong by Chitat Chan and Stanley C. Y. Ho
Chapter 16: Case Management in Head Start Centers by Trasie A. Topple, Lynda Ritter, and LaToya R. Swanson
Chapter 17: Child Welfare (Foster Care) Services and Case Management by Kimberly Y. Huggins-Hoyt and Babette Stephens
Chapter 18: Case Management with Long-Term Care Applicants in Ontario, Canada by Deborah Ann Holosko and Derek Chechack
Chapter 19: Serious Mental Illnesses and Dual Diagnoses Case Management by Edwin Ng and Polly Li
Chapter 20: Juvenile Court Social Work Case Manager by Mark W. Flanagan, Margie J. Strauss, and Harold Briggs
Chapter 21: Medical Case Management Social Work by Junior Lloyd Allen and Andy Allen
Chapter 22: Mental Health Case Manager/Caseworker in a Community Center Setting in Kentucky by William A Hamby, Michael J. Holosko, and Leslie R. Herbert
Chapter 23: Case Management in a Senior Resource Center in North Carolina by Dana R. Dillard and M. Rene Tarquinio
Chapter 24: Social Work and Case Management: Homelessness Prevention by Lindsey Disney and Susan Bradford
Chapter 25: Child Protective Services and Case Management by Jessica Parker and Tiffany Johnson
Chapter 26: Manejadores de Casos de Salud Mental en el Sistema de Salud para Veteranos en la Región del Caribe by Yolanda Machado-Escudero and Rafael Hernandez-Ramirez
Part 3: What Did Our SWCMs Tell Us? Competencies Versus Curricula
Chapter 27: Social Work Case Management: Onward and Upward!

“Finally, a book on social work case management for the 21st century!” 

Diane M. Knust
University of Minnesota

“Holosko has offered the field of social work a truly innovative way of thinking about and teaching case management. This work will have a lasting impact on the theory and practice of case management.” 

Jeffrey Longhofer
Rutgers School of Social Work

“The author has diligently applied his extensive knowledge of both the contemporary and historical landscape of social work case management. The result is a text that specifically addresses social workers’ needs. This book will help social workers practice case management effectively in the current economic and healthcare environment.” 

Nicola Ranson
National University

“If I had read this book in graduate school, I probably would have been better prepared for the field.” 

Tierra M. Parsons
Johnson C. Smith University
Key features


  • A simple yet creative Task-Centered Case Management Model serves as an empirically tested social work framework for today’s practice.
  • Compelling case studies and Internet references help readers understand current practice realities.
  • A candid, conversational tone in every chapter engages readers more meaningfully in the content.
  • Illustrative figures, tables, and graphs clarify important concepts and enhance understanding for visual learners.
  • A comprehensive glossary includes 101 commonly used case management terms to enhance reader understanding of the ever-increasing complexities of social work practice.

Sample Materials & Chapters

Chapter 1

Chapter 7

Chapter 11

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