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The SAGE Handbook of Human–Machine Communication
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The SAGE Handbook of Human–Machine Communication

Edited by:


July 2023 | 640 pages | SAGE Publications Ltd

The SAGE Handbook of Human-Machine Communication has been designed to serve as the touchstone text for researchers and scholars engaging in new research in this fast-developing field. Chapters provide a comprehensive grounding of the history, methods, debates and theories that contribute to the study of human-machine communication. Further to this, the Handbook provides a point of departure for theorizing interactions between people and technologies that are functioning in the role of communicators, and for considering the theoretical and methodological implications of machines performing traditionally ‘human’ roles. This makes the Handbook the first of its kind, and a valuable resource for students and scholars across areas such as communication, media and information studies, and computer science, as well as for practitioners, engineers and researchers interested in the foundational elements of this emerging field.

Part 1: Histories and Trajectories

Part 2: Approaches and Methods

Part 3: Concepts and Contexts

Part 4: Technologies and Applications


Andrea L. Guzman, Rhonda McEwen, & Steve Jones
Editors' Introduction
Steve Mann
Foreword: Human–Machine Communication, Humacomm, and Origins
 
Part 1: Histories and Trajectories
 
Part 1: Introduction
Kate K. Mays and James E. Katz
1. Machines are Us: An Excursion in the History of HMC
Andreas Hepp & Wiebke Loosen
2. The interdisciplinarity of HMC: Rethinking communication, media, and agency
Ronald Kline
3. Cybernetics and Information Theory in Human–Machine Communication
Katina Michael, Jeremy Pitt, Roba Abbas, Christine Perakslis, MG Michael
4. Cyborgs and Human–Machine Communication Configurations
Jonathan Roberge
5. The Meaning and Agency of Twenty-First-Century AI
Florian Shkurti
6. The History and Future of Human–Robot Communication
S. Shyam Sundar, Jin Chen
7. From CASA to TIME: Machine as a Source of Media Effects
Steve Jones & Rhonda McEwen
8. Computer-Supported Cooperative Work (CSCW) and Human–Machine Communication (HMC)
Victoria McArthur & Cosmin Munteanu
9. HMC and HCI: Cognates on a Journey
Nandini Asavari Bharadwaj, Adam Kenneth Dubé, Victoria Talwar, and Elizabeth Patitsas
10. Developing a Theory of Artificial Minds (ToAM) to Facilitate Meaningful Human–AI Communication
Eleanor Sandry
11. HMC and Theories of Human–Technology Relations
David J. Gunkel
12. Philosophical Contexts and Consequences of Human–Machine Communication
Andrew Iliadis
13. Critical and Cultural Approaches to Human–Machine Communication
Leopoldina Fortunati
14. Gender and Identity in Human–Machine Communication
Margaret Rhee
15. Literature and HMC: Poetry and/as the Machine
Nathaniel Poor
16. Human–Machine Communities: How Online Computer Games Model the Future
Jeremy Packer, Joshua Reeves, and Kate Maddalena
17. Perfect Incommunicability: War and the strategic paradox of human–machine communication
 
Part 2: Approaches and Methods
 
Part 2: Introduction
Autumn Edwards
18. Human-Robot Interaction
Nicholas Diakopoulos, Jack Bandy, Henry Dambanemuya
19. Auditing Human–Machine Communication Systems Using Simulated Humans
Nicole Krämer & Jessica Szczuka
20. Experiments in Human–Machine Communication Research
Michelle Lui
21. Detecting the States of Our Minds: Developments in Physiological and Cognitive Measures
Kristina M. Green
22. Human shoppers, AI cashiers, and cloud-computing others: Methodological approaches for machine surveillance in commercial retails environments
Hervé Saint-Louis
23. Visual Research Methods in Human–Machine Communications
Patric R. Spence, and David Westerman, Zhenyang Luo
24. Observing Communication with Machines
Jack Jamieson
25. Coding ethnography: Human-machine communication in collaborative software development
Sharon Ringel
26. An ethnography for studying HMC: What can we learn from observing how humans communicate with machines?
Andrea L. Guzman
27. Talking About “Talking with Machines”: Interview as Method within HMC
Paula Gardner & Jess Rauchberg
28. Feminist, Postcolonial, and Crip Approaches to Human-Machine Communication Methodology
Charles Ess
29. A Research Ethics for Human–Machine Communication: A First Sketch
 
Part 3: Concepts and Contexts
 
Part 3: Introduction
Gina Neff & Peter Nagy
30. Rethinking Affordances for Human-Machine Communication Research
Carmina Rodríguez-Hidalgo
31. Affect research in human-machine communication: The case of social robots
Kun Xu & David Jeong
32. Social Presence in Human-Machine Communication
Astrid Rosenthal-von der Pütten and Kevin Koban
33. Interpersonal Interactions Between People and Machines
Kevin Koban & Jaime Banks
34. Dual-Process Theory in Human-Machine Communication
Christoph Lutz
35. Privacy and Human-Machine Communication
Natalie Parde
36. Natural Language Processing
J.L. Mortensen, N.N. Siegfredsen, and A. Bechmann
37. Datafication in Human–Machine Communication Between Representation and Preferences: An Experiment of Non-Binary Gender Representation in Voice-Controlled Assistants
Jenny Kennedy & Rowan Wilken
38. Human-Machine Communication and the Domestication Approach
Sarah Myers West
39. Intersectionality and Human-Machine Communication
Beth Coleman
40. Human-Machine Communication, Artificial Intelligence, and Issues of Data Colonialism
Chinar Mehta, Payal Arora, and Usha Raman
41. A feminist Human–Machine Communication Framework: Collectivizing by design for inclusive work futures
Gerard Goggin
42. Dishuman-machine communication: Disability imperatives for reimagining norms in emerging technology
Damith Herath, Stelarc
43. Robotic Art – The aesthetics of machine communication
Julian Posada, Gemma Newlands, and Milagros Miceli
44. Labour, Automation, and Human-Machine Communication
Vincent Manzerolle
45. The Brain Center Beneath the Interface: Grounding HMC in Infrastructure, Information, and Labour
Simone Natale
46. AI, Human–Machine Communication and Deception
Sara Brooks and AJung Moon
47. Governing the Social Dimensions of Collaborative Robotic Design: Influence, manipulation and other non-physical harms
Jasmine E. McNealy
48. Who’s liable?: Agency and accountability in human-machine communication
Keiko Nishimura
49. The Popular Cultural Origin of Communicating Robots in Japan
 
Part 4: Technologies and Applications
 
Part 4: Introduction
Maartje de Graaf & Jochen Peter
50. Human Social Relationships with Robots
Taina Bucher
51. Algorithms as a Form of Human-Machine Communication
Wei-Jie (Josh) Xiao and Samuel C . Woolley
52. Bot-to-bot Communication: Relationships, Infrastructure, and Identity
Yi Mou & Yuheng Wu
53. Communicating with Conversational Assistants: Uses, Contexts, and Effects
Ekaterina Pashevich
54. Conceptualizing Empathic Child–Robot Communication
Jason Archer
55. Haptics, Human Augmentics, and Human-Machine Communication
Riley Richards
56. Love and Sex and Robots, Oh My! A Call for HMC Attention
Eric Novotny, Joomi Lee, and Sun Joo (Grace) Ahn
57. Virtual Reality as Human-Machine Communication
Chad Edwards & Matthew Craig
58. HMC in the Educational Context
Jihyun Kim, Hayeon Song, Kelly Merrill Jr., Taenyun Kim, and Jieun Kim
59. Human-Machine Communication in Healthcare
Seth C. Lewis & Felix M. Simon
60. Why Human-Machine Communication Matters for the Study of Artificial Intelligence in Journalism
Weizi Liu & Mike Z. Yao
61. Human-Machine Communication in Marketing and Advertising
Jenna Jacobson, Irina Gorea
62. Human-Machine Communication in Retail
Thilo von Pape
63. Autonomous Vehicles: Where Automation Ends and the Communication Begins
Regina Peldszus
64. HMC in Space Operations
Pauline Hope Cheong & Yashu Chen
65. Religious Human-Machine Communication: Practices, Power, and Prospects

A collection of excellent texts.

Mr David Watkins
South Wales Business School, University of South Wales
January 12, 2024

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