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AI Revolution in HRM

AI Revolution in HRM
The New Scorecard

  • Ashwani Kumar Upadhyay - Associate Professor, Symbiosis Institute of Media and Communication, Pune, India
  • Komal Khandelwal - Assistant Professor, OB & HRM, CMS Business School, Jain (Deemed-to-be University), Bengaluru, India
  • Jayanthi Iyengar - is a globally published journalist and was the former Chief of Bureau of The Economic Times

December 2020 | 256 pages | SAGE Response
With AI being touted as the new kid on the block, the HR function in organizations is witnessing a sea change with the advent of new data-driven analytical processes. Till now HR has been about employees already working within an organization and potential entrants to it. What happens when machines and bots enter the scene? 

AI Revolution in HRM is all about debunking the conventional wisdom and redrawing the contours of passé management to include machines into its definition. This book discusses the benefit, challenges and applications of AI in the HR function. It also highlights issues in implementation and considers the impact of AI-based HR systems in the organization. Further, the book provides tips and insights on how to deal with the challenges and implementation issues ranging from data privacy to system bias and up-skilling of current employees. It is builds on a wide variety of cases ranging from large global organizations to startups. This book will ensure that HR professionals and general readers fully understand the concepts of AI and its relevance to the HR profession. Equipped with the knowledge of AI-based tools and systems, it will help the HR department make their organizations more vibrant and stable by embracing the developments in AI technology. AI Revolution in HRM will be an insightful and helpful read for HR professionals and AI enthusiast.

Foreword by Niteen Bhagwat
Overview: Employee Experience Gets an Intelligent Upgrade
The Transformed Strategic Business Partner
Recruit, Select, Onboard Efficiently
Assisting Learners beyond Productivity Gains
Train the Trainer: The Advent of AI Coaching
AI as a Catalyst
Before They Are Gone
Customizing Work-life Balance
Tracing the Ethics and Legality
HRM Automated

This book takes the readers on an enlightening, well-researched and illustrative journey to the application of AI in the field of HR. This is a must-read book for students, practitioners and professors interested in HRM.

Kunal Verma
Co-Founder and CTO at AppZen, Artificial Intelligence Platform for Modern Finance Teams

This is a must-read text to understand the application of technology in the domain of HR as the pandemic creates new possibilities of technology and human interaction. A timely academic intervention indeed.

Ruchi Kher Jaggi, PhD
Professor & Director, Symbiosis Institute of Media & Communication, Symbiosis International (Deemed University), Pune, India

AI is driving change across a spectrum of faculties. With the PoV of human resources, from staffing to employee engagement, technology is rapidly disrupting the normal to create a new normal with improved efficiency to develop a talented and productive workforce. For students and practitioners, this book couldn’t have been timelier. Packed with practical advice and research, it will ensure that HR professionals fully understand how to partner with AI to maximize returns for their organization.

Ankit Desai
Vice President, Product Revenue and Strategy at Hotstar, Mumbai, Maharashtra, India

This book provides a holistic view of the AI revolution in HRM. It offers a stimulating description and concrete tools to support HR practitioners and academics in the meaningful integration of AI in HR functions. Each chapter includes practical examples of HR functions and discusses ways to integrate AI in various HRM functions.

Dr Fauzia Jabeen
Professor of Management and Head of Engagement and Corporate Relations, College of Business at Abu Dhabi University

This book is a definitive account for understanding contemporary HRM practices. AI Revolution in HRM: The New Scorecard is a progressive text that extends and enhances the conventional wisdom of HR managers towards the adoption of inevitable artificial intelligence. An extensive piece of academic work, surprisingly easy to read. It provides hands-on exposure and learning to both current and budding AI application managers in HRM processes that will enable them to create engaging experiences that lead to employee happiness and productivity.

Vibhava Srivastava, PhD
Faculty, MDI, Gurgaon, India

AI Revolution in HRM: The New Scorecard provides excellent insights into the application of AI in HRM. It provides relevant examples and cases. It is a must-read primer.

Nikhil Pachhandara, PhD in AI
Director of Product Engineering, OptoFidelity

A very novel idea to utilize technological resources to manage human resources. This book illustrates very well the use of technological tools such as AI and ML to enhance employee engagement and improve the efficiency of human resource managers. The use of technology can transform the way employees are recruited, selected and trained in organizations.

Prof (Dr) Amit Jain
Pro-Vice-Chancellor, Amity University Jaipur, Rajasthan, India

The evolution of AI technologies, a tribute to human ingenuity in the face of the pressing need of society, has now entered the diffusion phase. It is up to the researchers to identify the different areas of application of these technologies. In this context, this book provides a welcome assessment of the appropriate combination of these technologies and human resource management. The authors do a stellar job of exploring the possible applications of AI in HRM, well before such applications have become practical. I enjoyed reading it.

Dr Tanuj Nandan
Professor, School of Management Studies, Motilal Nehru National Institute of Technology, Allahabad, India

Must read for anyone who cares about next-gen talent management in the age of constant change. This book is an immersive journey into the present and future of AI-powered HR applications.

Vikas Shah
former executive, Success Factors, leader in Talent Management Software

This book has come at the most opportune time when organizations all over the world are trying innovative talent management. The authors have delved into the various dimensions of application of AI in HRM that would be of great interest to executives, particularly when the COVID-19 pandemic is changing the face of work. With its lucidity of expression, the book presents a beautiful blend of concepts and practice that makes for an engrossing reading. This is certainly one of those ‘must-have’ books on the shelves of anyone who’s interested in HRM!

Dr Shefali Nandan
Assistant Professor, Department of Commerce and Business Administration, University of Allahabad, India

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ISBN: 9789353886929

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