An Introduction to Intercultural Communication
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An Introduction to Intercultural Communication
Identities in a Global Community

Ninth Edition
  • Fred E. Jandt - California State University, San Bernardino (Retired)
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October 2017 | 512 pages | SAGE Publications, Inc
The Ninth Edition of An Introduction to Intercultural Communication prepares today's readers to successfully navigate our increasingly global community. Fred E. Jandt introduces essential communication skills and concepts that will be able readers to interact successfully with different cultures and ethnic groups. Jandt offers readers unique insights into intercultural communication, at home and abroad, through an emphasis on history, culture, and popular media. Throughout the text, Jandt reinforces the important roles that stories, personal experiences, and self-reflection play in building our intercultural understanding and competence.
 
Part 1: Culture as Context for Communication
 
Chapter 1: Defining Culture and Communication
 
Sources of Identity
Religion and Identity  
National Identity  
Class and Identity  
Gender and Identity  
Race, Skin Color, and Identity  
Civilization and Identity  
 
Culture
Subculture  
Co-Culture  
Subgroup  
Microculture  
 
Communication
Cultural Definitions of Communication  
The Media of Intercultural Communication  
 
Summary
 
Discussion Questions
 
Key Terms
 
Note
 
Readings
 
Chapter 2: Barriers to Intercultural Communication
 
Anxiety
 
Assuming Similarity Instead of Difference
 
Ethnocentrism
 
Stereotypes and Prejudice
Stereotypes  
Prejudice  
Racism  
Case Studies  
 
Extended Case Study of Intercultural Communication Barriers: China and the United States
Anxiety  
History  
Assuming Similarity Instead of Differences  
Ethnocentrism  
Stereotypes and Prejudice  
 
Summary
 
Discussion Questions
 
Key Terms
 
Readings
 
Part 2: Communication Variables
 
Chapter 3: Context, Perception, and Competence
 
High versus Low Context
The Concept of Face  
 
Perception
Sensing  
Effect of Culture on Sensing  
Perceiving  
Case Study: Airport Security  
 
Intercultural Communication Competence
Third Culture  
Multiculturalism  
Postethnic Cultures  
 
Intercultural Communication Ethics
 
Summary
 
Discussion Questions
 
Key Terms
 
Note
 
Readings
 
Chapter 4: Nonverbal Communication
 
Nonverbal Behaviors
 
Nonverbal Communication Functions
 
Types of Nonverbal Communication
Space Messages and Territoriality  
Territoriality  
Kinesics  
Chronemics  
Paralanguage  
Haptics  
Artifactual Communication  
Olfactics  
 
Knowing Culture through Nonverbal Messages
 
Nonverbal Misinterpretations as a Barrier
Case Study: Korean-American Neighborhood Businesses  
 
Summary
 
Discussion Questions
 
Key Terms
 
Chapter 5: Language as a Barrier
 
Sapir-Whorf Hypothesis
Development of the Hypothesis  
Criticism of the Sapir-Whorf Hypothesis  
Linguistic Relativism  
Case Study: Arabic and Arab Culture  
 
Translation Problems
Vocabulary Equivalence  
Idiomatic Equivalence  
President Trump’s Tweets Defy Translation  
Grammatical-Syntactical Equivalence  
Experiential Equivalence  
Conceptual Equivalence  
Human and Machine Translators  
Pidgins, Creoles, and Universal Languages  
Language as Nationalism  
Kiswahili in East Africa  
The Spread of English  
 
Summary
 
Discussion Questions
 
Key Terms
 
Readings
 
Part 3: Cultural Values
 
Chapter 6: Dimensions of Nation-State Cultures
The Hofstede Dimensions  
Individualism versus Collectivism  
Masculinity versus Femininity  
Power Distance  
Uncertainty Avoidance  
Indulgence versus Self-Restraint  
 
Environmental Sustainability
 
The Trompenaars and Hampden-Turner Dimensions
 
Case Study: Japan as a Homogenous Culture
Geography and History  
Population and Economy  
Cultural Patterns  
 
Summary
 
Discussion Questions
 
Key Terms
 
Readings
 
Chapter 7: Dominant U.S. Cultural Patterns Using Value Orientation Theory
 
Origins of U.S. Cultural Patterns
Pre-16th Century Indigenous Americans  
European Enlightenment  
Regional Differences Resulting From Immigration  
 
Forces Toward the Development of a Dominant Culture
 
Value Orientation Theory
What Is a Human Being’s Relation to Nature?  
What is the Modality of Human Activity?  
What Is the Temporal Focus of Human Life?  
What Is the Character of Innate Human Nature?  
What is the Relationship of the Individual Others?  
 
Popular Acceptance of Dominant U.S. Cultural Patterns
 
Forces toward the Development of Regional Cultures
The New Regions  
 
Social Class
 
Summary
 
Discussion Questions
 
Key Terms
 
Readings
 
Chapter 8: Religion and Identity
 
Hinduism
 
Buddhism
Japan  
 
Christianity
 
Islam
Muhammad, the Prophet  
The Qur’an  
Religious Practices  
 
The Arab States
Saudi Arabia  
 
Dominant Cultural Patterns
Human Being-Nature Orientation  
Time Orientation  
Relational Orientation  
 
Communication Barriers
 
Summary
 
Discussion Questions
 
Key Terms
 
Readings
 
Chapter 9: Culture and Gender
 
Status of Women
United Nations Studies  
World Economic Forum Study  
 
Comparison of Individual of Countries and Areas
Nordic Countries  
Mexico  
China  
Japan  
South Korea  
India  
Sub-Saharan Africa  
Arab States  
 
Marriage
Family Units  
 
Nonbinary Gender Identities
Cultural status  
Gender Expression and Communication  
 
Summary
 
Discussion Questions
 
Key Terms
 
Readings
 
Part 4: Cultures within Cultures
 
Chapter 10: Immigration and Acculturation
 
A World of Migration
 
Immigration and National Identity
Israel  
Europe  
Brazil  
United States  
 
Immigration and Individual Identity
Culture Shock  
 
Predictors of Acculturation
 
Categories of Acculturation
 
Summary
 
Discussion Questions
 
Key Terms
 
Readings
 
Chapter 11: Cultures within Cultures
 
Marginalization: The Hmong
History  
Cultural Patterns  
 
Separation: Koreans in Russia
 
Separation: The Amish
History  
Diversity among the Amish  
Values  
Activity Orientation  
Human Nature Orientation  
 
Indigenous Cultures
 
Assimilation: United States
Melting Pot Concept  
 
Integration: United States
English-Speaking Cultures  
Spanish-Speaking Cultures  
 
Hispanic Culture within the U.S. Culture
Values  
Cultural Identity and Media  
Spanish Language and Marketing  
 
Summary
 
Discussion Questions
 
Key Terms
 
Readings
 
Chapter 12: Identity and Subgroups
 
Argot
Specialized Vocabulary  
Argot and Subgroup Identity  
Argot and Subgroup Boundaries  
Argot and Meaning  
 
Subgroup Media and Values
 
Examples of Subgroups
British Punk  
Corporate Cultures  
Case Study: Southwest Airlines  
Case Study: Google  
 
Homosexuality Worldwide
Attitudes about Homosexuality and Same-sex Marriage  
Cultural Bases for Attitudes  
 
Sexual Orientation as a Basis for Subgroups
Sexual Orientation and Othering  
Consequences of Othering  
Media and Othering  
Rejecting All Labels  
From Separation to Assimilation  
Integration or Assimilation of Subgroups  
 
Summary
 
Discussion Questions
 
Key Terms
 
Readings
 
Part 5: Applications
 
Chapter 13: Contact Between Cultures
 
Colonialism
Hawai’i  
Australia  
 
Cultural Imperialism
 
Development Communication
Opinion Leadership and Change Agents  
Adopters  
Change Agent Ethics  
Case Study: Quality Circles  
Case Study: Vietnamese Nail Technicians  
 
Cultural Icons
 
Cultural Hegemony
Japanese Icon in Mexico  
 
U.S. Cultural Icons
Coca-Cola  
Disney  
McDonald’s  
KFC  
Spam  
Nike  
 
Adapting the Message
Case Study: Marketing Gerber Baby Foods Worldwide  
Case Study: Religious Missionary Work in New Guinea  
 
Adapting U.S. Icons
 
Summary
 
Discussion Questions
 
Key Terms
 
Readings
 
Chapter 14: Future Challenges
 
Religion
 
Class
 
Gender
 
Race, Skin Color, and Ethnicity
 
Civilization
 
Nation
Threats to Culture  
Threats to the Environment  
Threats from Immigration  
 
The Promise of New Media
 
A Final Word
 
Summary
 
Discussion Questions
Readings  

Supplements

Instructor Site
SAGE edge offers a robust online environment featuring an impressive array of tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. SAGE edge content is open access and available on demand. Learning and teaching has never been easier!

SAGE edge for Instructors supports teaching by making it easy to integrate quality content and create a rich learning environment for students.

  • Test banks provide a diverse range of pre-written options as well as the opportunity to edit any question and/or insert personalized questions to effectively assess students’ progress and understanding
  • Sample course syllabi for semester and quarter courses provide suggested models for structuring one’s course
  • Editable, chapter-specific PowerPoint® slides offer complete flexibility for creating a multimedia presentation for the course
  • EXCLUSIVE! Access to full-text SAGE journal articles have been carefully selected to support and expand on the concepts presented in each chapter to encourage students to think critically
  • Video and multimedia links that appeal to students with different learning styles
  • Web Exercises and meaningful web links facilitate student use of internet resources, further exploration of topics, and responses to critical thinking questions
  • Lecture notes summarize key concepts by chapter to ease preparation for lectures and class discussions
  • Discussion Questions address key issues and concepts appropriate for classroom discussion
  • Chapter Exercises give instructors ideas and instructions for how to bring the chapter content to the classroom creatively
Student Study Site

SAGE edge offers a robust online environment featuring an impressive array of tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. SAGE edge content is open access and available on demand. Learning and teaching has never been easier!

SAGE edge for Students provides a personalized approach to help students accomplish their coursework goals in an easy-to-use learning environment.

  • Mobile-friendly eFlashcards strengthen understanding of key terms and concepts
  • Mobile-friendly practice quizzes allow for independent assessment by students of their mastery of course material
  • A customized online action plan includes tips and feedback on progress through the course and materials, which allows students to individualize their learning experience
  • Learning objectives reinforce the most important material
  • Video and multimedia links that appeal to students with different learning styles
  • Web Exercises and meaningful web links facilitate student use of internet resources, further exploration of topics, and responses to critical thinking questions
  • EXCLUSIVE! Access to full-text SAGE journal articles that have been carefully selected to support and expand on the concepts presented in each chapter

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ISBN: 9781506361659