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An Introduction to Intercultural Communication
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An Introduction to Intercultural Communication
Identities in a Global Community

Tenth Edition
  • Fred E. Jandt - California State University, San Bernardino (Retired)
Additional resources:


July 2020 | 520 pages | SAGE Publications, Inc
An Introduction to Intercultural Communication equips students with the knowledge and skills to be competent and confident intercultural communicators. Best-selling author Fred E. Jandt guides readers through key concepts and helps them connect intercultural competence to their own life experiences in order to enhance understanding. Employing his signature accessible writing style, Jandt presents balanced, up-to-date content in a way that readers find interesting and thought-provoking. The Tenth Edition gives increased attention to contemporary social issues in today’s global community such as gender identifications, social class identity, and immigration and refugees.

 
Part 1: Culture as Context for Communication
 
Chapter 1: Defining Culture and Communication
Sources of Identity

 
Culture

 
Communication

 
Summary

 
Discussion Questions

 
Key Terms

 
Note

 
Readings

 
 
Chapter 2: INTERCULTURAL COMMUNICATION COMPETENCE
Intercultural Communication Competence

 
Intercultural communication ethics

 
Multiple cultural identities

 
Barriers to Intercultural Communication

 
Case Study: Asian- Americans

 
Case Study: India

 
Case Study: The Roma

 
Case Study: Koreans in Japan

 
Case Study: White Privilege

 
Discussion Questions

 
Key Terms

 
Readings

 
 
Part 2: Communication Variables
 
Chapter 3: How Culture Affects Perception
Perception

 
High Versus Low Context

 
CASE STUDY OF COMMUNICATION BETWEEN HIGH AND LOW CONTEXT COUNTRIES—CHINA AND THE UNITED STATES

 
Summary

 
Discussion Questions

 
Key Terms

 
Note

 
Readings

 
 
Chapter 4: Nonverbal Communication
Nonverbal Behaviors

 
Nonverbal Communication Functions

 
Types of Nonverbal Communication

 
Knowing Culture Through Nonverbal Messages

 
Nonverbal Misinterpretations as a Barrier

 
Summary

 
Discussion Questions

 
Key Terms

 
 
Chapter 5: Language as a Barrier
Sapir-Whorf Hypothesis

 
Translation Problems

 
Language as Nationalism

 
Summary

 
Discussion Questions

 
Key Terms

 
Readings

 
 
Part 3: Cultural Values
 
Chapter 6: Dimensions of Nation-State Cultures
Hofstede’s Research

 
Criticisms of Hofstede’s Research

 
The Trompenaars and Hampden-Turner Dimensions

 
Cultural Dimensions

 
Evolving Cultural Dimension

 
Summary

 
Discussion Questions

 
Key Terms

 
Readings

 
 
Chapter 7: Values and Identity: Dominant U.S. Cultural Patterns Using Value Orientation Theory
Origins of U.S. Cultural Patterns

 
Forces Toward the Development of a Dominant Culture

 
Value Orientation Theory

 
Popular Acceptance of Dominant U.S. Cultural Patterns

 
Forces Toward the Development of Regional Cultures

 
Social Class

 
Summary

 
Discussion Questions

 
Key Terms

 
Note

 
 
Chapter 8: Religion and Identity
Hinduism

 
Buddhism

 
Christianity

 
Islam

 
The Arab States

 
Dominant Cultural Patterns

 
Communication Barriers

 
Summary

 
Discussion Questions

 
Key Terms

 
Readings

 
 
Chapter 9: Culture and Gender
Status of Women

 
Comparison of Individual Countries and Areas

 
Marriage

 
Nonbinary Gender Identities

 
Gender Expression and Communication

 
Summary

 
Discussion Questions

 
Key Terms

 
Readings

 
 
Part 4: Cultures Within Cultures
 
Chapter 10: Migration and Acculturation
A World of Migration

 
Immigration and National Identity

 
Immigration and Individual Identity

 
Predictors of Acculturation

 
Categories of Acculturation

 
Summary

 
Discussion Questions

 
Key Terms

 
Note

 
Readings

 
 
Chapter 11: Communities: Cultures Within Cultures
Marginalization: The Hmong

 
Separation: Koreans in Russia

 
Separation: The Amish

 
Indigenous Cultures

 
Assimilation: United States

 
Integration: United States

 
Hispanic Culture Within the U.S. Culture

 
Summary

 
Discussion Questions

 
Key Terms

 
Readings

 
 
Chapter 12: Identity and Communities
Argot

 
Community’s Media and Values

 
Examples

 
Sexual Orientation as a Basis for a Community

 
Summary

 
Discussion Questions

 
Key Terms

 
Readings

 
 
Part 5: Applications
 
Chapter 13: The Impact of Cultures on Other Cultures
Colonialism

 
Cultural Imperialism

 
Development Communication

 
Cultural Icons

 
Cultural Hegemony

 
U.S. Cultural Icons

 
Adapting the Message

 
Examples of Glocalization

 
Summary

 
Discussion Questions

 
Key Terms

 
 
Chapter 14: Future Challenges
Religion

 
Class

 
Gender

 
Race, Skin Color, and Ethnicity

 
Civilization

 
Nation

 
FUTURE CHALLENGES TO IDENTITY

 
The Promise of NewMedia

 
A Final Word

 
Summary

 
Discussion Questions

 
Readings

 

Supplements

Instructor Resource Site
edge.sagepub.com/jandt10e

SAGE Edge for instructors supports your teaching by making it easy to integrate quality content and create a rich learning environment for students with:
  • a password-protected site for complete and protected access to all text-specific instructor resources;   
  • test banks that provide a diverse range of ready-to-use options that save you time. You can also easily edit any question and/or insert your own personalized questions;
  • sample course syllabi that provide suggested models for structuring your courses;
  • editable, chapter-specific PowerPoint® slides that offer complete flexibility for creating a multimedia presentation for your course; and
  • discussion questions and chapter-specific class activities to help launch engaging classroom interaction while reinforcing important content.


Student Resource Site
edge.sagepub.com/jandt10e

SAGE Edge for students enhances learning, it’s easy to use, and offers:
  • an open-access site that makes it easy for students to maximize their study time, anywhere, anytime;
  • eFlashcards that strengthen understanding of key terms and concepts; and
  • learning objectives that reinforce the most important material.


"This newest edition is in line with the superior quality of earlier editions. Impressive in scope, sure to generate class discussion, and with material presented in an interesting manner.”

Ralph Webb
Purdue University

"This text is one of my favorites in the field because it helps students see just how much intercultural communication impacts their daily lives."

Andrea Ané Pearman
Tidewater Community College

"The activities contained in each chapter are particularly valuable and lead to self-reflection. The items for group discussion are plentiful and well organized, leading to interactive and meaningful dialogue in the classroom. The prominent emphasis on historical and global issues, and how they affect intercultural communication, distinguish this textbook from other Intercultural Communication textbooks."

Anne Randerson
California State University, San Marcos

"This text offers an in-depth and sophisticated look at the many facets of culture."

Meredith Marko Harrigan
SUNY Geneseo

"This book is easy to read and digest, well organized, and your students will like it."

Zuoming Wang
University of North Texas

"I have used the Jandt text since I began teaching my course in International and Intercultural Communication, and I continue to use it because it only gets better with age."

Kay L. Colley
Texas Wesleyan University
Key features
NEW TO THIS EDITION:
  • Updated content addresses current international developments and communication challenges such as:
    • the relationship between DNA testing and cultural identity;
    • negotiations between North and South Korea;
    • the refugee experience in Europe; and
    • the introduction of the idea of “glocalization.”
  • A rewritten chapter 6 on nation-state cultures highlights the objections and alternatives to Hofstede’s Cultural Dimensions.
  • Reorganization of chapters 2 and 3 move intercultural communication competence and ethics to earlier in the text followed by barriers to effective intercultural communication, perception, and an extended discussion of high- and low-context cultures.
  • Content and language has been brought up to date with added coverage of nonbinary gender identities and the replacement of terms like “subculture” and “subgroup” with “community.”

KEY FEATURES:

  • Focus on Skills boxes challenge students to apply the key concepts they have learned in each chapter to a real-life intercultural communication scenario.
  • Focus on Technology features explore contemporary examples of intercultural communication on the Internet, social media, and mobile devices.
  • Focus on Theory boxes call students’ attention to communication theories.
  • Focus on Culture features help students understand cultural practices within their own and other cultures.
  • Global Voices boxes that use brief, provocative quotes introduce students to a range of perspectives on global intercultural communication.
  • Chapter-opening learning objectives identify what students should expect to know or be able to do after engaging with the chapter material.
  • Charts, graphics, and photos convey information in a visually engaging way.
  • Maps help readers better understand the geographical and cultural locales discussed.
  • Case studies of specific cultures connect key concepts to real-world examples.
  • Discussion questions spark in-class conversation and encourage students to reflect critically on what they have learned in each chapter.

Overall Book Changes 

Pedagogy and Feature Sets:

·         End-of-Chapter Pedagogy

Previous editions had refences to recommended reading in a Sage readings text. As that text is no longer available, these references have been deleted.

·         Chapter Features

More than one-third of photos have been changed to reflect new content in text.

·         Glossary

Revised by deleting some terms and adding more new to this edition.

·         Table/Figures, and/or Other Art

Popular map figures retained and added one. Almost all tables revised with updated data.

 

References:

Revised by deleting those eliminated from new edition and by adding those new to this edition. 

Chapter-Specific Changes

Chapter 1:

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

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Summary of Changes:

New material on DNA testing and cultural identity. The term “community” is first introduced to be used in this new edition rather than the dated terms “subculture” and “subgroup.”

Case Studies condensed to focus more directly on their relevance.

 

Chapter 2:

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?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

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Summary of Changes:

There is a major reorganization of Chapters 2 and 3. Responding to reviewers’ comments, intercultural communication competence and ethics have been moved to early in the text followed by barriers to effective intercultural communication.

 

 

 

Chapter 3:

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?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

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Summary of Changes:

There is a major reorganization of Chapters 2 and 3 perception is now in Chapter 3 to follow the presentation of intercultural communication competence in Chapter 2. The material on perception then leads into an extended discussion of high and low context cultures which then is applied to an extended case study of China. The material of China is significantly updated to reflect the many changes in China and with China-U.S. relations in recent years.

 

 

Chapter 4:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes

New examples include discussion of memes, military visuals on printed material in Afghanistan, and negotiations between North and South Korea.

 

Chapter 5:

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?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Content updated, particularly material on machine translation. Notably in this chapter theory information embedded in text rather than in separate sections.

 

 

Chapter 6:

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?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Chapter totally rewritten to reflect new research. In past editions, the Hofstede data was prominent with only minor mention of objections to the Hofstede data. In this revision, the objections and alternatives to Hofstede are highlighted as is new research reflecting that cultural values do in fact change with time.

 

 

Chapter 7:

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?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Significant updating of facts and tables.

 

 

Chapter 8:

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Significant updating of facts and tables; updates of changes in Saudi Arabia

 

 

Chapter 9:

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?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Significant updating of facts and tables; expanded and new section on nonbinary gender identities

 

 

Chapter 10:

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?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

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Summary of Changes:

Significant updating of fact and tables; new material on refugees in Europe; new exercise applying culture shock to university experience

 

 

Chapter 11:

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?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

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Summary of Changes:

Introduce terminology change of “communities” for “subculture” and “subgroup.” Discussion of new term “Latinix.”

 

 

Chapter 12:

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Summary of Changes:

As introduced in the previous chapter, the term “community” replaces the term “subgroup.” The concept of intersectionality introduced for the first time.

 

 

Chapter 13:

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?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

The concept of “glocalization” introduced and used extensively in this chapter. New examples include brand ambassadors and media influencers and the group Kpop.

 

 

Chapter 14: Click here to enter text

Please check all that apply

 

?Major Changes      ?Minor Changes       ?Changed Tables/Figures      

?Changes Data &Statistics    ?Changed References/Citation

 

Summary of Changes:

Significant updating of facts and tables.

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