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Business Ethics
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Business Ethics
Best Practices for Designing and Managing Ethical Organizations

Second Edition
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January 2018 | 608 pages | SAGE Publications, Inc
Now with SAGE Publishing, Business Ethics: Best Practices for Designing and Managing Ethical Organizations, Second Edition focuses on how to create organizations of high integrity and superior performance. Author Denis Collins shows how to design organizations that reinforce ethical behavior and reduce ethical risks using his unique Optimal Ethics Systems Model that outlines how to hire and train ethical employees, make ethical decisions, and create a trusting, productive work environment. Taking a practical approach, this text is packed with tips, strategies, and real-world case studies that profile a wide variety of businesses, industries, and issues.

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Preface
 
Acknowledgments
 
About the Author
 
PART I. AN INTRODUCTION TO BUSINESS ETHICS
 
1. Unethical Behaviors in Organizations and Human Nature
Chapter Outline  
Learning Objectives  
What Would You Do? — Budget Estimates  
Ethical Issues at Work  
Costs Associated With Unethical Behaviors  
Competitive Advantages of Ethical Organizations  
Human Nature  
Cognitive and Moral Development  
Why Do Good People Behave Unethically?  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
2. The Evolution of Business Ethic
Chapter Outline  
Learning Objectives  
What Would You Do? — International Arrangements  
The Historical Flow of Civilization and Business Ethics  
Freedom, Rights, and the Ethics of Capitalism  
Business Ethics Under Capitalism  
Extent of Social Responsibilities  
From Regulation to Ethical Encouragements  
The Optimal Ethics Systems Model Work Culture  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
PART II. ONBOARDING AND TRAINING
 
3. Hiring Ethical People
Chapter Outline  
Learning Objectives  
What Would You Do? — Résumé Information  
Importance of an Ethics Screen  
The Six-Step Ethics Job Screen Process  
Step 1: Ethics Screen Notice  
Step 2: Legal Ground Rules  
Step 3: Behavioral Information  
Step 4: Personality Traits and Related Characteristics  
Step 5: Interview Questions  
Step 6: Post-Interview Tests  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
4. CODES OF ETHICS AND CODES OF CONDUCT
Chapter Outline  
Learning Objectives  
What Would You Do? — Double Standard  
Difference Between a Code of Ethics and a Code of Conduct  
Purpose and Importance of Codes  
Code of Ethics  
Code of Conduct  
Implementing an Effective Code Communication Strat  
Annual Code of Ethics Assessment  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
5. ETHICAL DECISION MAKING
Chapter Outline  
Learning Objectives  
What Would You Do? — Dismissal and Promotion Politics  
Ethical Behavior Model  
Systematic Rational Ethical Decision-Making Process  
The Six Ethical Theories  
Reaching a Moral Conclusion: Volkswagen  
Persuading Others  
Ten “Ethical Hazard Approaching” Signs  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
6. ETHICS TRAINING
Chapter Outline  
Learning Objectives  
What Would You Do? — Damage Claims  
Building Awareness, Trust, and a High-Integrity Work Culture  
Organization Ethical  
Code of Conduct Workshops  
Ethical Decision-Making Workshops  
Ethical Self-Awareness Workshops  
Assessing the Ethics Training Workshops  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
7. RESPECTING EMPLOYEE DIVERSITY
Chapter Outline  
Learning Objectives  
What Would You Do? — Advice  
Four Dimensions of Diversity  
History of Ethnic and Religious Diversity and Discrimination  
Workplace Discrimination  
Diversity Management  
Diversity Training Workshops  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
PART III. MANAGING INTERNAL OPERATIONS
 
8. ETHICS REPORTING SYSTEMS
Chapter Outline  
Learning Objectives  
What Would You Do? — Signed or Anonymous  
Employee Silence on Ethical Misconduct  
Ethically Approachable Managers  
Ethics Point Person  
Ethics Assist Lines  
Whistleblowing Encouraged by Government  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
9. MANAGERS AS ETHICAL LEADERS AND PERFORMANCE ASSESSMENTS
Chapter Outline  
Learning Objectives  
What Would You Do? — Work Credit  
Managerial Role Modeling and Leadership Styles  
Ethical Leadership  
Goals Fostering Ethical Behaviors  
Ethical Employee Performance Appraisals  
Disciplining Ethical Violations  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
10. ETHICALLY ENGAGING AND EMPOWERING EMPLOYEES
Chapter Outline  
Learning Objectives  
What Would You Do? — Unproductive Senior Manager  
Extent and Benefits of Employee Engagement  
Ethically Engaging Employees  
Ethically Empowering Employees  
Empowering Through Teams  
Empowering Through Group-Based Financial Incentives  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
PART IV. BEING AN ETHICAL CITIZEN IN A GLOBAL ECONOMY
 
11. ENVIRONMENTAL MANAGEMENT
Chapter Outline  
Learning Objectives  
What Would You Do? — Environmentally Friendly Cabinets  
Environmental Trends and Climate Change  
Governmental and Other Responses  
Competitive Advantages of Being Eco-Friendly  
Going Green Companies  
Managing the Environmental Change Process  
Green Organization Features  
Green Operations: Design and Assessments  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
12. COMMUNITY OUTREACH AND RESPECT
Chapter Outline  
Learning Objectives  
What Would You Do? — Beyond Legal Compliance  
Business Case for Community Involvement  
Managing Stakeholders  
Philanthropy and Volunteerism  
Work–Life Balance and Social Entrepreneurship  
International Corporate Citizenship  
Assessment and Reporting  
Summary  
Key Words  
Chapter Questions  
Digital Resources  
 
PART V. CASES
 
CASE 1: The Inordinate Power of Big Pharma
 
CASE 2: Philanthrocapitalism: Billionaires Give Back, Their Way
 
CASE 3: The Corporate Data Breach of Ashley Madison
 
CASE 4: Legalizing Marijuana in the United States
 
CASE 5: ExxonMobil and Climate Change: Increasing Profits and Misleading Shareholders
 
CASE 6: Taxes on Soda Pop: A Boon to Public Health or an Infringement of Individual Rights?
 
CASE 7: Rajat Gupta and Insider Trading
 
CASE 8: Deutsche Bank’s Path Back to Profitability: From Corruption to Compliance
 
CASE 9: The NFL, NCAA, and Concussions: The Unethical Exploitation of Athletes
 
CASE 10: Monsanto: A Global Giant With a Giant Image Problem
 
CASE 11: The Pros and Cons of a Living Wage
 
CASE 12: The Foreign Corrupt Practices Act (FCPA): A Legal and Ethical Gray Area
 
CASE 13: Corporate Social Responsibility and the Fair-Trade Movement: How Fair Is Fair Trade?
 
CASE 14: The Volkswagen Diesel Emissions Scandal: An Expensive Corporate Ethics Debacle
 
CASE 15: Financial Fraud and Breach of Trust at Wells Fargo
 
Appendix
 
Glossary
 
Endnotes
 
Case Study Notes
 
Index

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  • Premium Ethical Dilemma videos located in the Interactive eBook challenge students to practice their ethical reasoning and ethical decision-making skills. 
  • New case studies tackle complex ethical issues through real-world companies such as the NFL, Wells Fargo, Exxon Mobil, and Volkswagen.
  • New chapter-opening ethical dilemmas based on real situations allow students to grapple with the grey areas of business ethics.
  • Optimal Ethics System Check-Up surveys summarize the best practices discussed in the chapter to allow students to assess, benchmark, and continuously improve their own organization.
  • Ethics in the News activities profile real-world events such as United Airlines’ removal of a passenger on an overbooked flight to challenge students to think critically about how they would respond in a particular situation.
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  • A unique Optimal Ethics Systems Model provides students with a framework for creating and evaluating ethical organizations. 
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  • Emphasis on ethical debates and controversies present the pros and cons surrounding a contentious issue and challenge students to grapple with the grey areas of business ethics. 
  • Current case subjects include the NFL concussion controversy, Wells Fargo’s fraud, and the living wage debate among other compelling topics that promote critical thinking, discussions and applications of business ethics principles.

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