Cases in Nonprofit Management
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Cases in Nonprofit Management
A Hands-On Approach to Problem Solving

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© 2017 | 288 pages | SAGE Publications, Inc

“Libby and Detrick have compiled their extensive knowledge of the real issues that face our nonprofit sector to help students glean important lessons from each case.  It is refreshing to have such a tool to assist in the education of our future nonprofit leaders.”

—Emma A. Powell, Western Michigan University

 

Case Studies in Nonprofit Management by Pat Libby and Laura Deitrick consists of original cases that are designed to teach students how to think critically, hone their decision-making skills, and learn to apply leadership and management principles that are essential for any nonprofit professional. These case studies illustrate the multifaceted nature of the nonprofit management sector and bring concepts like nonprofit leadership, risk management, advocacy, and grant making to life.

 
Chapter 1: Nature of the Sector
Introduction  
Case 1.1: Social Enterprise within a Nonprofit Organization  
Case 1.2: To Start or Aid an Existing Organization  
Case 1.3: When Mission and Money Collide  
Case 1.4: Why Bylaws Matter  
 
Chapter 2: Board of Directors
Introduction  
Case 2.1: Conflict of Interest  
Case 2.2: Hiring Board Members as Staff  
Case 2.3: The Board’s Role in CEO Evaluation  
Case 2.4: The Rubber Stamp Board  
 
Chapter 3: Executive Leadership
Introduction  
Case 3.1: The Board’s Role in Executive Transition  
Case 3.2: CEO Pay  
Case 3.3: Challenges of Executive Search  
Case 3.4: Toxic Leadership  
 
Chapter 4: Measuring Performance
Introduction  
Case 4.1: Establishing Metrics  
Case 4.2: When Outcomes Fail to Meet Established Benchmarks  
Case 4.3: When the Program Isn’t Working  
 
Chapter 5: Strategic Decision Making
Introduction  
Case 5.1: Generating Revenue by Selling Assets  
Case 5.2: Policy Disputes  
Case 5.3: Setting Strategy  
 
Chapter 6: Human Resource Management
Introduction  
Case 6.1: Policies and Procedures for Staff Members in Crisis  
Case 6.2: Employee Substance Abuse  
Case 6.3: Volunteers Ignoring the Rules  
Case 6.4: When Volunteers Run Amok  
 
Chapter 7: Risk Management
Introduction  
Case 7.1: Stolen Information  
Case 7.2: Theft  
Case 7.3: Vulnerable Populations  
Case 7.4: Workplace Accidents  
 
Chapter 8: Public Relations and Marketing
Introduction  
Case 8.1: A Change in Policy with Unforeseen Consequences  
Case 8.2: Celebrity Endorsements  
Case 8.3: Dealing with the Press  
Case 8.4: Devising Marketing Strategies  
 
Chapter 9: Generating Revenue
Introduction  
Case 9.1: Donor Management  
Case 9.2: Endowments  
Case 9.3: Accounting for Fundraising Costs  
 
Chapter 10: Financial Management
Introduction  
Case 10.1: Decision Making  
Case 10.2: Misallocation of Grant Money  
Case 10.3: Transparency  
 
Chapter 11: Advocacy and Lobbying
Introduction  
Case 11.1: Meeting Your Mission  
Case 11.2: Public Policy Versus the Bottom Line  
Case 11.3: Staff Advocacy  
 
Chapter 12: Technology
Introduction  
Case 12.1: Internal Systems  
Case 12.2: Integrating Technology  
Case 12.3: Social Media  
 
Chapter 13: Grantmaking
Introduction  
Case 13.1: Deciding When to Hire Staff  
Case 13.2: Donor Advised Funds  
Case 13.3: Foundation-Initiated Collaboration  
Case 13.4: When a Foundation Accomplishes Its Mission  
 
Chapter 14: International Nonprofits
Introduction  
Case 14.1: Cross-Cultural Clash  
Case 14.2: NGO Accountability  
Case 14.3: The Organic Nonprofit  
Case 14.4: When Donors Don’t Want to Fund Overhead  

Supplements

Instructor Resource Site
  It's easy to log on to SAGE's password-protected Instructor Teaching Site at http://study.sagepub.com/libby for complete and protected access to all text-specific Instructor Resources for Cases in Nonprofit Management, First Edition. Simply provide your institutions information for verification and within 72 hours you'll be able to use your login information for any SAGE title!

Password-protected Instructor Resources include the following: 
  • Teaching notes for cases are designed for instructors to expand questions to students, or initiate class discussion. 

“Libby and Detrick have compiled a rich and interesting set of cases that are sure to inspire thoughtful conversations in any NP management course.”

William A. Brown
Texas A&M University

“The originality of the work is a huge advantage, as is the fact that they are teaching cases that end without a clear, “best” answer.  Finally, the inclusion of issues unique to international nonprofits is a welcome addition and one I have not run across in previous texts.”

Doreen Swetkis
Evergreen State College

“Libby and Detrick have compiled their extensive knowledge of the real issues that face our nonprofit sector to help students glean important lessons from each case.  It is refreshing to have such a tool to assist in the education of our future nonprofit leaders.”

Emma A. Powell
Western Michigan University

“Students will appreciate learning through these cases, as they serve as a safe place for pre-service students to test out ideas and solutions to real problems, and allow mid-career students an opportunity to reflect on similarities and differences in their own workplaces, all while tying theory to practice.”

Erin K. Nemenoff
University of Memphis

“This text is an excellent tool to provide students the “critical-thinking” application that is missing from many texts.”

Laurie Taylor-Hamm
California State University, Fresno
Key features

KEY FEATURES

  • Engaging original case studies profile a wide variety of issues and obstacles facing all types and sizes of nonprofit organizations today.

  • Theories, cultural competencies, and ethical and legal considerations are integrated throughout the text. 

  • A chapter on risk management explores challenges such as theft, vulnerable populations, and workplace accidents.

  • A chapter on international nonprofits adds a dimension that is not always covered in texts.

  •  Case questions teach students to think strategically, solve problems, handle conflict, and unpack organizational issues.


Sample Materials & Chapters

Chapter 6

Chapter 10


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ISBN: 9781483383484