Cases in Nonprofit Management

Pat Libby - Pat Libby Consulting
Laura Deitrick - University of San Diego, USA

February 2016 | 288 pages | SAGE Publications, Inc

“Libby and Detrick have compiled their extensive knowledge of the real issues that face our nonprofit sector to help students glean important lessons from each case. It is refreshing to have such a tool to assist in the education of our future nonprofit leaders.”

—Emma A. Powell, Western Michigan University

Case Studies in Nonprofit Management by Pat Libby and Laura Deitrick consists of original cases that are designed to teach students how to think critically, hone their decision-making skills, and learn to apply leadership and management principles that are essential for any nonprofit professional. These case studies illustrate the multifaceted nature of the nonprofit management sector and bring concepts like nonprofit leadership, risk management, advocacy, and grant making to life.

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ISBN: 9781483383484	Paperback	Suggested Retail Price: $55.00	Bookstore Price: $44.00
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Chapter 1: Nature of the Sector

Introduction

Case 1.1: Social Enterprise within a Nonprofit Organization

Case 1.2: To Start or Aid an Existing Organization

Case 1.3: When Mission and Money Collide

Case 1.4: Why Bylaws Matter

Chapter 2: Board of Directors

Introduction

Case 2.1: Conflict of Interest

Case 2.2: Hiring Board Members as Staff

Case 2.3: The Board’s Role in CEO Evaluation

Case 2.4: The Rubber Stamp Board

Chapter 3: Executive Leadership

Introduction

Case 3.1: The Board’s Role in Executive Transition

Case 3.2: CEO Pay

Case 3.3: Challenges of Executive Search

Case 3.4: Toxic Leadership

Chapter 4: Measuring Performance

Introduction

Case 4.1: Establishing Metrics

Case 4.2: When Outcomes Fail to Meet Established Benchmarks

Case 4.3: When the Program Isn’t Working

Chapter 5: Strategic Decision Making

Introduction

Case 5.1: Generating Revenue by Selling Assets

Case 5.2: Policy Disputes

Case 5.3: Setting Strategy

Chapter 6: Human Resource Management

Introduction

Case 6.1: Policies and Procedures for Staff Members in Crisis

Case 6.2: Employee Substance Abuse

Case 6.3: Volunteers Ignoring the Rules

Case 6.4: When Volunteers Run Amok

Chapter 7: Risk Management

Introduction

Case 7.1: Stolen Information

Case 7.2: Theft

Case 7.3: Vulnerable Populations

Case 7.4: Workplace Accidents

Chapter 8: Public Relations and Marketing

Introduction

Case 8.1: A Change in Policy with Unforeseen Consequences

Case 8.2: Celebrity Endorsements

Case 8.3: Dealing with the Press

Case 8.4: Devising Marketing Strategies

Chapter 9: Generating Revenue

Introduction

Case 9.1: Donor Management

Case 9.2: Endowments

Case 9.3: Accounting for Fundraising Costs

Chapter 10: Financial Management

Introduction

Case 10.1: Decision Making

Case 10.2: Misallocation of Grant Money

Case 10.3: Transparency

Chapter 11: Advocacy and Lobbying

Introduction

Case 11.1: Meeting Your Mission

Case 11.2: Public Policy Versus the Bottom Line

Case 11.3: Staff Advocacy

Chapter 12: Technology

Introduction

Case 12.1: Internal Systems

Case 12.2: Integrating Technology

Case 12.3: Social Media

Chapter 13: Grantmaking

Introduction

Case 13.1: Deciding When to Hire Staff

Case 13.2: Donor Advised Funds

Case 13.3: Foundation-Initiated Collaboration

Case 13.4: When a Foundation Accomplishes Its Mission

Chapter 14: International Nonprofits

Introduction

Case 14.1: Cross-Cultural Clash

Case 14.2: NGO Accountability

Case 14.3: The Organic Nonprofit

Case 14.4: When Donors Don’t Want to Fund Overhead

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Teaching notes for cases are designed for instructors to expand questions to students, or initiate class discussion.

Key features

KEY FEATURES

Engaging original case studies profile a wide variety of issues and obstacles facing all types and sizes of nonprofit organizations today.
Theories, cultural competencies, and ethical and legal considerations are integrated throughout the text.
A chapter on risk management explores challenges such as theft, vulnerable populations, and workplace accidents.
A chapter on international nonprofits adds a dimension that is not always covered in texts.
Case questions teach students to think strategically, solve problems, handle conflict, and unpack organizational issues.

Sample Materials & Chapters

Chapter 6

Chapter 10

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Cases in Nonprofit Management
A Hands-On Approach to Problem Solving

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Sample Materials & Chapters

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