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Communication in Everyday Life
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Communication in Everyday Life
A Survey of Communication

Third Edition
Experience with SAGE edge


© 2018 | 392 pages | SAGE Publications, Inc

“Duck and McMahan’s text is an excellent book for the undergraduate introductory course surveying the discipline of communication studies. The writing style and level of presentation are appropriate for the undergraduate audience.”

—Natalia Rybas, Indiana University East

 

Communication in Everyday Life: A Survey of Communication, Third Edition remains the only introductory communication book to explore fundamental concepts, theories, and skills aimed at helping readers apply the material to their personal and professional lives—with a thematic integration of the relational perspective and a focus on demonstrating its direct relevance to their own everyday communication. Readers develop a strong foundation in communication concepts, theory, and research, as well as practical communication skills such as listening, critical thinking, using technology to communicate, understanding nonverbal communication, creating persuasive strategies, and managing group conflict. The highly anticipated Third Edition also introduces readers to important emerging areas in communication studies, offering unique chapters on health communication and family communication. Ideal for the digital age, this book provides up-to-date insight into the communication topics central to everyday life and reaches students through its personable and approachable style with direct examples applying communication research to their own lived experiences.

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Preface
 
A Personal Note to Readers
 
Acknowledgments
 
About the Authors
 
PART I. COMMUNICATION FOUNDATIONS
 
Chapter 1 An Overview of Communication
Everyday Communication and the Relational Perspective  
What Is Communication?  
Communication Is Symbolic  
Communication Requires Meaning  
Communication Is Cultural  
Communication Is Relational  
Communication Involves Frames  
Communication Is Both Presentational and Representational  
Communication Is a Transaction  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 2 Histories and Contexts of Communication
The Challenges of Writing History  
The Development of a Discipline  
The Emergence of Areas of Study  
Coming Together (Kind of) as Communication Studies  
Future of Communication and the Relational Perspective  
Methods of Studying Communication  
Social Scientific Approach  
Interpretivist Approach  
Critical Approach  
Improving Communication Studies Through the Relational Perspective  
Where Next?  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
PART II. COMMUNICATION SKILLS
 
Chapter 3 Identities, Perceptions, and Communication
Do People Have Core Selves?  
Identities and Perceptions  
Identities and Communication  
Transacting Identity and Other People  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 4 Verbal Communication
How Is Verbal Communication Symbolic?  
Verbal Communication Involves Meaning  
Verbal Communication Is Relational  
Verbal Communication Is Cultural  
Verbal Communication and Frames  
Verbal Communication Is Presentational  
Functions of Verbal Communication  
Relationships and Everyday Talk  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 5 Nonverbal Communication
Misconceptions About Nonverbal Communication  
What Is Nonverbal Communication?  
The Functions of Nonverbal Communication  
Types of Nonverbal Communication  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 6 Culture and Communication
How Can Culture Be Identified and Studied?  
Structure-Based Cultural Characteristics  
Transacting Culture  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 7 Listening
Why Is Listening Important?  
Active Listening  
Engaged and Relational Listening  
Critical Listening  
Recognizing and Overcoming Listening Obstacles  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
PART III. COMMUNICATION CONTEXTS
 
Chapter 8 Personal Relationships
What Are Personal Relationships?  
Benefits of Personal Relationships  
Initiating Relationships: The Relationship Filtering Model  
Transacting and Maintaining Personal Relationships  
Coming Apart  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 9 Family Communication
Families as . . .  
Change and Development in Family Processes  
Families Communicate!  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 10 Groups and Leaders
What Is a Group?  
Characteristics of Groups  
Group Development and Decision Making  
Group Decision Making Is About Relationships  
Leadership  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 11 Communication in the Workplace
Learning About the Workplace  
Going to Work: The Workplace as a Special Frame  
The Workplace as a Culture  
The Workplace as Relationships  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 12 Health Communication
Patient and Provider Relationships  
Social Networks and Health  
Media, Technology, and Health  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 13 Technology and Media in Everyday Life
Perceptions of Technology and Media  
The Relational Uses of Technology and Media  
Smartphones: Constructing Identities and Relationships  
Constructing Identities and Maintaining Relationships Online  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 14 Public and Personal Influence
Public Address and Relating to Audiences  
Sequential Persuasion  
Emotional Appeals  
Compliance Gaining  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Chapter 15 Interviewing
Preparing for an Interview  
Interviews  
Pre-Interview Responsibilities  
Beginning an Employment Interview  
Asking the Questions During an Employment Interview  
Answering the Questions During an Employment Interview  
Concluding an Employment Interview  
Post-Interview Responsibilities  
Focus Questions Revisited  
Key Concepts  
Questions to Ask Your Friends  
Media Connections  
 
Glossary
 
References
 
Index

Supplements

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  • Video resources that bring concepts to life, are tied to learning objectives, and make learning easier

“The easy-to-read, conversational style of the writing, which has carried over from the first edition…has been very well-received by our students.”

Martha Antolik
Wright State University

“I still believe this is one of the best textbooks for an introduction to communication class!!!”

Donna L. Halper
Lesley University

“Clear, clean, interesting and practical – an enjoyable, intellectual read across every chapter. Duck and McMahan do a wonderful job of incorporating the fundamentals/core research, theories, and perspectives of the discipline with clarity, accessibility, and creative applications to the personal and social lives of our students. This text is more than an introduction to our discipline and its subsumed areas of specialization (i.e., health, org, family/interpersonal, media); it is a great starting point for framing one’s thinking for a career of communication theory and research scholarship and practice. There is no other text that better addresses the everyday communication that creates and recreates our personal and relational identities across a variety of contexts. ”

Christine E. Rittenour
West Virginia University

“Duck and McMahan’s text is an excellent book for the undergraduate introductory course surveying the discipline of communication studies. The writing style and level of presentation are appropriate for the undergraduate audience.”

Natalia Rybas
Indiana University East

“Incredibly relevant easy to use starter text”

Tracy Schorle
Governors State University

"Communication in Everyday Life is an excellent textbook for first year students in communication disciplines. It provides students with an understanding of how communication processes work and play and how it is important to use communication skills depending of different context or scenarios. The book includes practical exercises and challenging questions suitable for the networked society we currently live in.”

Lina Gomez
Universidad del Este

“This text provides depth and breadth of information for new COMM scholars.  It provides relevant thought-pieces that could create valuable class discussion tied to course concepts. ”

Carla J. Harrell
Old Dominion University

“I think it’s a great text for an introductory course.  It is accessible, easy to read, and complete. ”

Vicki L. Karns
Suffolk University
Key features

NEW TO THIS EDITION

  • Cultural elements of communication have been reinforced throughout the text, and the culture chapter has been moved to an earlier section of the book so that culture is recognized and understood as fundamental when students explore other issues of communication.
  • New content has been added, and existing content has been updated to correspond with the dynamic nature of communication and an ever-changing global society. Such changes have also been based on suggestions offered by existing users to further enhance student understanding and appreciation of communication.
  • This book continues to lead the way among introductory course textbooks in its inclusion and integration of social media and technology with additional discussions of such content in this edition.
  • Pedagogical features have been updated and enhanced to correspond with updates in research and to reflect cultural and societal changes and issues that have emerged since the previous edition.

KEY FEATURES

  • The book’s relational approach—and its emphasis on how all communication is fundamentally about relationships—creates cohesiveness between chapters and demonstrates ways that readers can apply book content to their own lives
  • Unique chapters on family communication, workplace communication, health communication, and communication in the public arena make the book a pioneer in the field
  • Coverage of relational media and technology provides readers with examples of how social media and other recent technology influences the way people communicate
  • The book’s refreshing and original approach engages readers with lively, topical examples that challenge them to think more thoughtfully about communication in their own lives
  • Classroom-tested and diverse pedagogical features and photographs are included throughout each chapter to provide readers with a better understanding of the material and its application in everyday life

Sample Materials & Chapters

Chapter 5: Nonverbal Communication

Chapter 6: Culture and Communication


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