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Crisis Intervention
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Crisis Intervention
A Practical Guide


Courses:
Trauma

November 2017 | 464 pages | SAGE Publications, Inc

Crisis Intervention takes into account various environments and populations across the lifespan to provide students with practical guidelines for managing crises. Drawing on over 25 years of relevant experience, authors Alan A. Cavaiola and Joseph E. Colford cover several different types of crises frequently encountered by professionals in medical, school, work, and community settings. Models for effectively managing these crises are presented along with the authors’ own step-by-step approach, the Listen–Assess–Plan–Commit (LAPC) model, giving students the freedom to select a model that best fits their personal style or a given crisis. Future mental health professionals will gain the knowledge, skills, and confidence to help their clients manage the crises they will encounter in their day-to-day lives.

 

 
Chapter 1: Understanding Crisis
Defining Crisis  
Danger vs. Opportunity  
Types of Crises  
Crises Reactions: A Continuum of Response  
Multicultural Awareness and Crisis Intervention  
Resources for Chapter Enrichment  
 
Chapter 2: Crisis Intervention Models: an Exploration of Historical and Contemporary Models
Crisis Assessment Models  
Crisis Intervention Models  
Maslow’s Hierarchy of Needs and Crisis Intervention  
Slaikeu’s Comprehensive Model for Crisis Intervention  
Flannery & Everly’s Crisis Intervention Model  
Auilera’s Model of Crisis Intervention  
Robert’s Seven-Stage Crisis Intervention Model  
James and Gilliland’s Six-Step Crisis Intervention Model  
Greenstone & Leviton’s Crisis Intervention Model  
Kanel’s A-B-C Model of Crisis Intervention  
Cavaiola & Colford’s L-A-P-C Model of Crisis Intervention (2006)  
Crisis Intervention Services in the 21st Century  
Summary  
Resources for Chapter Enrichment  
 
Chapter 3: Essential Crisis Intervention Skills
Responses to Crisis  
The Physical Response  
The Emotional Response  
The Cognitive Response  
Characteristics of Effective Crisis Intervention  
Empowerment-Focused Crisis Intervention  
Flexible Crisis Intervention  
Characteristics of Effective Crisis Counselors  
Empathy, Genuineness, and Acceptance and Positive Regard  
Crisis Intervention Techniques: The LAPC model  
Putting Empathy, Genuineness, and Acceptance Into Practice  
 
Chapter 4: Child Maltreatment
Discussion Questions  
Introduction  
Consequences of Child Abuse and Neglect  
Definitional Issues in Maltreatment  
Prevalence of Child Abuse and Neglect  
Possible Indicators of Child Abuse and Neglect  
General Guidelines for Reporting Suspected Child Abuse and Neglect  
Recommendations for Chapter Enrichment  
 
Chapter 5: Adolescent Crises
Discussion Questions  
Introduction  
Historical Perspectives in Adolescence  
What the Data Say  
Adolescent Crises  
Guidelines for Intervening with Eating Disorders  
Adolescent Suicide  
Guidelines for Dealing with a Suicidal Adolescent  
Adolescents and Non-Suicidal Self-Injury (NSSI): An Overview  
Guidelines for Treating an Adolescent for Self-Injury  
An Identity Crisis in Adolescence  
Guidelines for Addressing Issues of Identity Development  
Resources for Chapter Enrichment  
 
Chapter 6: The School’s Response to Crisis
Discussion Questions  
Introduction  
Active Shooter Incidents: Results from the FBI and the Secret Service  
Implications for Schools  
Case Prevention: A Case Involving A School Shooting  
Case Discussion/Crisis Resolution  
Case Presentation: Suicide and the School’s Response  
Case Discussion/Crisis Resolution  
Guidelines for Dealing with a School-Related Suicide  
Case Presentations: Accidental Death of Student  
Responding to Accidental Death: The School’s Response  
Memorials  
Case Presentation: Middle School and 9/11  
Case Discussion/Crisis Resolution  
Crisis by Proxy  
Recommendations for Chapter Enrichment  
 
Chapter 7: Alcohol and Drug Crises
Discussion Questions  
The Scope of Drug and Alcohol Problems  
Defining Substance Use Disorders: Diagnostic Concerns  
Crisis Intervention and Case Management  
General Guidelines for Working with Individuals with Substance Use Disorders  
Treatment Options  
Summary  
Resources for Chapter Enrichment  
 
Chapter 8: The Crisis of Sexual Assault
Discussion Questions  
Introduction  
Statistics  
Reactions of Victims to Sexual Assault  
Who are the Perpetrators of Rape and Sexual Assault?  
What to Do When Sexual Assault Is Reported  
1-800-656-HOPE  
Case Presentation: Anita, a Case of Sexual Assault  
Intervention  
Case Discussion/Crisis Resolution  
Case Presentation: Nicole, a Case of Date Rape  
Case Discussion/Crisis Resolution  
Case Presentation: A Case of Date Rape and Date Rape Drugs  
Case Discussion/Crisis Resolution  
Case Presentation: Kristin, a Case of Rape  
Case Discussion/Crisis Resolution  
Guidelines for Treating Victims of Sexual Assault  
Quiz Answers  
Recommendations for Chapter Enrichment  
 
Chapter 9. Intimate Partner Violence & Domestic Violence
Discussion Questions  
Scope of the Problem  
Definitions and Terminology  
Battered Women  
Characteristics Common to Batterers  
The Cycle of Violence  
Multicultural Considerations  
Survivor Therapy with Battered Women  
Programs for Batterers  
Intimate Partner Stalking  
Case Presentation: Physical & Verbal Abuse in a Dating Relationships  
Case Presentation: A Case of Physical & Verbal Abuse  
Case Presentation: A Verbal and Emotionally Abusive Relationship  
General Guidelines for Crisis Counseling with Couples Exhibiting Intimate Partner Violence  
Elder Abuse and Other Types of Domestic Violence  
Case Presentation: A Case of Elder Abuse  
Summary  
Recommendations for Chapter Enrichment  
 
Chapter 10: Crises Involving Bereavement, Grief, & Loss
Discussion Questions  
Defining Grief and Crises of Bereavement  
Determinants of Grief Reactions  
The Grieving Process  
The Tasks of Mourning  
Crisis Intervention in Situations Involving Bereavement & Loss  
Case Presentation: George, a Husband Grieves the Loss of His Wife  
Case Presentation: James and Barbara, a Couple Grieves the Tragic Loss of Their Son  
Case Presentation: Ryan, a Child Grieves the Loss of His Mother  
Case Presentations: Tara & Bill, Parents Grieving the Loss of Their Newborn Daughter  
Case Presentation: Tanya, a Case of Traumatic Bereavement  
Case Presentation: John, the Grief of Divorce  
Suicide Bereavement  
Grieving the Loss of a Pet  
General Guidelines for Counselors in Managing Crises of Loss and Bereavement  
Summary  
Recommendations for Chapter Enrichment  
 
Chapter 11: Crises Involving Suicide, Homicide & Lethality
Discussion Questions  
Introduction  
Scope and Definition of the Problem  
Case Presentation: Vague Threat of Suicide Case (Beth)  
Case Presentation: Threatened Suicide Case (Maria)  
Guidelines for Managing Crises Involving Suicide  
Crises Involving Homicide, Lethality & Threats of Suicide  
Case Presentation: Richard, a Case Involving Threats of Suicide  
Summary  
Recommendations for Chapter Enrichment  
 
Chapter 12: Mental Health & Psychiatric Crises
Discussion Questions  
Scope of the Problem  
Defining Various Psychiatric Crises  
Case Presentation: A Case of Panic Disorder in the Aftermath of Trauma  
Practical Guidelines for Crisis Intervention for Someone with PTSD & Anxiety  
Guidelines for Crisis Intervention for Those with Schizophrenia  
Crisis Related to Personality Disorders  
Guidelines for Crisis Intervention with Borderline Personality Disorder  
Crisis Involving Neurocognitive Disorders  
Crisis Cases Involving Delirium and Dementia  
Medical Conditions & Mediations That Can Mimic Psychiatric Symptoms  
Psychiatric Crisis Service Delivery: Psychiatric Crisis Hot LinesPsychiatric Crisis Service  
Delivery: Psychiatric Walk-In Crisis Center & Mobile Crisis ServicesWarning Signs of a Mental Health Crisis  
Multicultural Consideration  
Summary  
Recommendations for Chapter Enrichment  
 
Chapter 13: Health Crises
Discussion Questions  
Introduction  
Defining Medical Crises  
Emotional-Psychological Response to Medical Crises  
The Crisis Response of the Family and the Cultural Consideration  
Case Presentation: A Crisis at the time of Diagnosis  
Case Presentation: A Treatment Decision Crisis Involving Chronic Back Pain  
Guidelines for Counselors Working with Medical Crises  
Summary  
Recommendations for Chapter Enrichment  
 
Chapter 14: Crises in the Workplace
Discussion Questions  
Introduction  
Case Presentation: When Violence Threatens  
Guidelines for Crisis Intervention with a Potentially Violent Employee  
Crises Pertaining to Downsizing and Job Termination  
Case Presentation: “I’ve Been Downsized”  
Guidelines for Crisis Counseling with a Downsized Employee  
Crises Pertaining to Supervisor – Coworker Conflict  
Crises Pertaining to the Convergence of Work Stressors and Outside-of-Work Stressors  
Summary  
Recommendations for Chapter Enrichment  
 
Chapter 15. Disaster Response
Discussion Questions  
Introduction  
Middletown, New Jersey: A Community in Crisis  
Middletown’s Response to 9/11  
Middletown’s Favor Answers the Call  
Middletown and Favor Working Together  
A Parish Rises Up to Help  
Recommendations for Chapter Enrichment  

“This text includes the authors’ experiences with recent disasters and traumatic events, whereby readers can conceptualize intervention practices via application to cases with which they are likely familiar.” 

Ann M. McCaughan
University of Illinois Springfield
Key features
KEY FEATURES:

  • Descriptions of crises, assessment considerations, and intervention responses in every chapter provide readers with the tools they need to effectively manage crises.
  • Consideration of populations across the lifespan includes children, adolescents, adults, and older adults, as well as individuals, groups, and families.
  • Practical guidelines in each chapter provide readers with the dos and don’ts for handling various types of crises.
  • Coverage of essential skills for all mental health professionals makes the text helpful for psychiatric social workers, psychiatric nurses, licensed psychologists, and alcohol and drug counselors.
  • Content reflective of CACREP standards makes the book ideal for future counselors.
  • Real-life case studies and realistic examples provide those new to handling crises with recommendations for appropriately communicating with clients.
  • Resources for Chapter Enrichment at the conclusion of chapters include suggested readings and websites.

 


Sample Materials & Chapters

Chapter 1: Understanding Crisis


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ISBN: 9781506322384