PART I: MANAGEMENT AND CULTURE
Chapter 1: Introduction: The Challenging Role of the Global Manager
Evaluating Cross-Cultural Management Studies
Chapter 2: Describing Culture: What It Is and Where It Comes From
Culture: A Working Definition
Why Cultures Differ and Persist
Debates Surrounding the Concept of Culture
Culture and Social Groups
Chapter 3: Comparing Cultures: Systematically Describing Cultural Differences
Kluckhohn and Strodtbeck Framework
Individualism and Collectivism
Culture as Sources of Guidance
Limitations of Country Culture Research
Chapter 4: How Culture Works: Fundamentals of Cross-Cultural Interaction
Cultural Scripts and Norms
Perceived Similarity and Attraction
Differential Attributions
Cross-Cultural Interaction Model
Self-Schemas and Motivation
PART II: ROLES OF THE GLOBAL MANAGER
Chapter 5: The Manager as Decision Maker: Cross-Cultural Dimensions of Decision-Making
Cultural Differences in the Optimization Model
Cultural Constraints on Rationality
Motivational Biases in Decision-Making
Selection and Reward Allocation Decisions
Ethical Dilemmas in Decision-Making
Chapter 6: The Manager as Negotiator: Communicating and Negotiating Across Cultures
Cross-Cultural Communication Process
Other Language Considerations
Negotiation and Conflict Resolution Across Cultures
Chapter 7: The Manager as Leader: Motivation and Leadership across Cultures
Motivation Across Cultures
Work Centrality and Organizational Commitment
Designing Motivating Jobs
Western Leadership Theory
Non-Western Theories of Leadership
Integrated Cross-Cultural Model of Leadership
Implications for the Practice of Leadership
PART III: GLOBAL MANAGEMENT CHALLENGES
Chapter 8: The Challenge of Multicultural Work Groups and Teams
Culture’s Influence on Work Groups
Culture’s Effect in Different Group Structures and Tasks
Organizational Context and Culturally Diverse Work Groups
Managing Multicultural Work Groups
Chapter 9: The Challenge of International Organizations: Structure and Culture
Culture and Organizational Structure
Organizing in Multinational Organizations
Relationship of the MNO to Its Members
Chapter 10: The Challenge of International Assignments
Individual Staffing Decisions
Adjustment–Performance Relationship
Factors Affecting Expatriate Success
Outcomes of Overseas Assignments and Global Careers
Chapter 11: The Challenge of Managing Across Cultures in the Future
The Changing Environment of Business
The Adaptation of Organizations and People
The Development of Global Managers
References
Name Index
Subject Index
Subject Index