This empowering text for human services students covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, the book follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.
Part I. Leadership Development and Organizational Management at Work in the Human Services Professions
Chapter 1: Leadership in the Human Services and Workplace Vocabulary of Leaders and Managers
Chapter 2: Theories of Leadership and Management: Building A Philosophy of Leadership
Part II. Development of Self and Team
Chapter 3: Self-Management: Understanding Self and Managing Conflict
Chapter 4: Self-Management: Attitude, Values, Ethics, and Trust
Chapter 5: Self-Management: Time, Personal Goals, and Organization
Chapter 6: Organizational Management: Team Building, Management, and Motivation
Chapter 7: Organizational Management: How to Run a Meeting and Decision-making
Part III. Development of Organizations
Chapter 8: Organizational Management: Vision, Mission, and Strategic Planning
Chapter 9: Organizational Management: Strategic Goals and Project Management
Chapter 10: Organizational Management: Processes, Growth Measures, and Performance Excellence
Chapter 11: Self-Management: Communication as: Listening, Presentation, Electronic and Web-Based, and Performance Feedback
Part IV: Influence
Chapter 12: Multicultural Leadership, Politics and Influence, Collaboration, and Social Entrepreneurship
Chapter 13: Prognosis: Your Future Leadership Growth
Instructor Resource Site
Password-protected Instructor Resources include the following:
- An author-created, Microsoft® Word® test bank is available containing a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding.
- Author-created, editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
- Author-selected video links include relevant video clips for every chapter, appealing to students with different learning styles.