Phone: 800-818-7243 or 805-583-9774 | Fax: 800-583-2665 or 805-499-0871
A customer service representative is always available:
Monday through Friday
From 6:00am - 5:00pm PST
Phone: 800-818-7243 or 805-583-9774 | Fax: 800-583-2665 or 805-499-0871 | Internet: www.sagepub.com
Visa, Mastercard, Discover or Amex
Checks payable to Sage Publications via mail only to the address below.
Purchase Orders: The actual purchase order must be submitted via fax or mail to:
Mail:
Sage Publications
2455 Teller Road
Thousand Oaks, CA 91320
Fax: 805-499-0871 or 800-583-2665
Contact Customer Care at 800-818-7243 or 805-499-9774
Please note: These prices apply to those customers paying for their purchases online only, and do not apply to those customers paying for their purchases with a purchase order. For orders with a PO Box ship-to, USPS Priority Mail is the only available option.
| Ship-To Address | Shipping Method | Price for 1st Book | Price for Each Additional Book |
|---|---|---|---|
| U.S. Domestic | USPS Priority Mail UPS Ground UPS 2nd Day Delivery UPS Next Day Delivery |
$9.00 $5.95 $8.95 $17.95 |
$3 $1 $4 $5 |
| Canada | UPS Standard UPS Express (2-5 day) |
$11.95 $24.95 |
$2 $5 |
| Mexico | UPS Express (2-5 day) | $24.95 | $5 |
| Central America South America |
UPS Worldwide Expedited (2-5 day) | $49.95 | $5 |
| Caribbean | UPS Worldwide Expedited (2-5 day) | $39.95 | $5 |
| Puerto Rico | USPS Priority Mail UPS Ground UPS 2nd Day Delivery |
$9.00 $5.95 $14.95 |
$3 $1 $4 |
| Guam | USPS Priority Mail UPS Worldwide Saver (2-5 day) |
$9.00 $39.95 |
$3 $5 |
| U.S. Virgin Islands | USPS Priority Mail UPS Worldwide Expedited |
$9.00 $34.95 |
$3 $5 |
| American Samoa | USPS Priority Mail | $9.00 | $3 |
| Federated States of Micronesia | USPS Priority Mail | $9.00 | $3 |
| Midway Islands | USPS Priority Mail | $9.00 | $3 |
We charge tax in the US based on the current tax rate for the ship-to address for those customers in the following states:
Additionally as required by law, tax is charged on shipping fees to the following states:
Canadian tax is charged according to Canadian law:
| province | type | printed books | printed journals | e-books | freight |
|---|---|---|---|---|---|
| Nova Scotia | NS | 5% | 15% | 15% | 15% |
| New Brunswick | NB | 5% | 15% | 15% | 15% |
| Newfoundland and Labrador | NL | 5% | 15% | 15% | 15% |
| British Columbia | BC | 5% | 5% | 5% | 5% |
| Ontario | ON | 5% | 13% | 13% | 13% |
| Quebec | QC | 5% | 5% | 5% | 5% |
| Manitoba | MB | 5% | 5% | 5% | 5% |
| Alberta | AB | 5% | 5% | 5% | 5% |
| Saskatchewan | SK | 5% | 5% | 5% | 5% |
| Northwest Territories | NT | 5% | 5% | 5% | 5% |
| Nunavut | NU | 5% | 5% | 5% | 5% |
| Prince Edward Island | PE | 5% | 15% | 15% | 15% |
| Yukon | YT | 5% | 5% | 5% | 5% |
Contact Customer Care at 800-818-7243 or 805-499-9774
Contact Customer Care at 800-818-7243 or 805-499-9774
Contact our Claims Department at 800-818-7243 x6132
General Returns Policy
Non-returnable items include:
Individuals, corporations, hospitals, governments, libraries, and non-profit organizations have thirty (30) days from the date of purchase to return items in saleable condition.
Returns from college stores, retail bookstores, wholesalers, resellers, national accounts, national and regional associations, and international customers will be accepted for twelve (12) months from original invoice date, and up to 180 days after a title is declared out of print.
Exam Copies
Must be returned in saleable condition. Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured Parcel Post.
Returns Address:
SAGE Publications, Inc.
Returns Department
2590 Conejo Spectrum St.
Thousand Oaks, CA 91320
Freight Charges: Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured Parcel Post
Below is a selected list of booksellers that carry SAGE Publications titles. For additional bookseller partners, please contact the SAGE Publications Channel Sales Department at 805-499-0721.
Domestic
International
Australia
Canada
Latin America & Mexico
To request your review copy, go to the examination requests page, call SAGE Customer Care at (800) 818-7243 or (805) 499-9774, or contact your Textbook Sales Representative.
If available, individual articles, as well as back issues, are available for immediate purchase online (See View Full-Text icon on individual journal pages). Print copies of individual issues are also available for purchased by contacting the SAGE Journals Customer Service department via e-mail at journals@sagepub.com or phone 1-800-818-7243.