Written in a clear, easy-to-follow style, Ethnography in Organizations evaluates the wide range of ethnographic research that has been--and continues to be--conducted in organizations. Beginning with the classic definition of bureaucracy and rational organization presented by Max Weber, author Helen B. Schwartzman analyzes three main paradigms--functional studies, structural analyses, and interpretive research. Using the Hawthorne Study as a starting point, this useful volume explores such topics as the roles and methods used by organizational ethnographers, the problems and prospects for conducting fieldwork in organizations, the "incorporation" of American life, and the role that everyday, but often overlooked, routines play in the production and reproduction of organizations, institutions, and society. Replete with vivid examples and illustrations taken from both public and private sector settings, Ethnography in Organizations is a must for anyone conducting research in an organizational setting.
What Happened at Hawthorne?
What Happened to Anthropology?
Studying Up and Studying Down
Fieldwork Roles and Fieldwork Processes