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FAQs

I’m having trouble transmitting an accepted paper from SAGE Track to production.

Once a manuscript is accepted in SAGE Track, it goes through three tasks—completion and approval of the contributor form, completion of the production checklist, and the assign to batch task. Manuscripts must be assigned to the SAGE Production batch and exported to reach production. For further assistance, contact the Peer Review Specialist.

How can I upload a revised version of a manuscript or other associated files to an existing manuscript submission in SAGE Track?

In order to upload revised version of a manuscript, or other manuscript files, navigate to the Manuscript Files and click ‘Edit Details’ for the file in question. Browse and upload the new file in the ‘Upload later version of the file’ field and save your changes. For further assistance, contact the Peer Review Specialist.

How should content for a supplemental issue be handled?

Supplement material can be submitted through SAGE Track or provided directly to your PE. Be sure to clearly designate any supplement articles upon submission. Please remember that articles cannot be submitted to production until the supplement contract is signed.

When will an issue be posted online?

We strive to post each issue online by the beginning of that issue’s cover month, and ideally around the same time that print subscribers receive issues in their mailboxes. However, sometimes additional time is needed to ensure appropriate quality. Sign up for email alerts about online issue postings.

Do authors receive alerts for online publication?

Yes, authors are notified by email at the following production stages: when their article enters SAGE production, when it has been published OnlineFirst, and when it has been published in an issue.

Can an author have a PDF of his article?

Yes, authors are emailed a link for viewing and/or downloading their article at OnlineFirst publication and issue publication. Additionally, PEs can provide a PDF by email if an author requests it.

I have lost my online password for…

1. Journal website: Please ask your publishing editor
2. SMART: Please ask your PE to reset it
3. SAGE Track: On your journal’s SAGE Track homepage (the Log In page), enter your e-mail address in the field below “Forgot your Password” and click “Go”. You will receive an e-mail that provides a temporary one-use password and instructions on how to create a new password.

How do authors of NIH-funded work submit their manuscripts to PubMed Central and what version of the manuscript should be deposited?

Authors must submit final peer-reviewed journal manuscripts that arise from NIH funds to the digital archive PubMed Central (PMC) upon acceptance for publication. The policy requires that these papers are made available on PMC no later than 12 months after publication; however, please note that SAGE requests authors to wait 12 months before posting their published work. Authors should visit the NIH/PubMed deposit website (http://www.nihms.nih.gov/) to deposit the “final accepted version” of the manuscript and set up the number of months after publication when the manuscript may be made publicly available. PMC will automatically make the paper publicly available after the designated delay period has expired.

If an error is discovered post-publication, what is the best way to correct it?

If published in an issue: the article cannot be modified, but an erratum or corrigendum can be published to clarify the error. Errata and corrigenda are good choices for serious errors (such as a misspelled author name, or incorrect data that could cause harm) because they create greater awareness of the error and are effectively downstreamed to indexers like PubMed. But these error notices carry unfavorable connotations and can also negatively affect Impact Factor, so we recommend using them sparingly.

If published OnlineFirst, but not yet in an issue: the article can potentially be modified. Contact your PE as soon as you notice the error and they can advise you.

Modifying the article as a new version at OnlineFirst or issue is a good choice for less serious errors. But “versioning” can raise questions such as “Which version was intended in citation?” and “What changed between the versions and why?” Also, SAGE cannot control whether downstream sources, such as PubMed, accept the modifications. The benefit of an error’s correction should be carefully considered against the potential disadvantages of post-publication corrections. Please contact your PE for additional advice about errors and corrections.

What is the difference between an erratum and a corrigendum?

If an error is discovered post-publication, a notice clarifying or correcting the error can be published. This notice is called an “erratum” if the error was caused by the publisher or journal editor, or a “corrigendum” if the error originates with the author(s).

What is Open Access?

Many funding bodies and institutions now require that the work they support is made publicly available through a suitable repository. SAGE’s Open Access publishing programme and author archiving policies allow our authors to comply with the various requirements stipulated by the major funding bodies. For more information please review the Open Access and Author Archiving page.