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Group Dynamics for Teams

Group Dynamics for Teams

Fifth Edition
  • Daniel Levi - California Polytechnic State University, San Luis Obispo, USA
Additional resources:

December 2015 | 408 pages | SAGE Publications, Inc
Incorporating the latest research throughout, Daniel Levi’s Fifth Edition explains the basic psychological concepts of group dynamics, focusing on their application with teams in the workplace. Grounded in psychology research and a practical focus on organizational behavior issues, this engaging book helps readers understand and more effectively participate in teams. 

CHAPTER 1. Understanding Teams
Defining Groups and Teams

Purposes and Types of Teams

Why Organizations Use Teams

History of Teams and Group Dynamics

Leading Virtual Teams: Virtual Meetings and Virtual Collaboration—Selecting Technologies to Use for Your Team

Team Leader’s Challenge 1

Survey: Attitudes Toward Teamwork

Activity: Working in Teams

CHAPTER 2. Defining Team Success
Nature of Team Success

Conditions for Team Success

Characteristics of Successful Teams

Positive Psychology View of Team Success

Using Teams in the Workplace

Team Leader’s Challenge 2

Activity: Understanding Team Success

Chapter 3. Team Beginnings
Stages of Teamwork

Group Socialization

Team Goals

Team Norms

Application: Jump-Starting Project Teams

Leading Virtual Teams: Starting a Virtual Team

Team Leader’s Challenge 3

Activity: Observing Team Norms

Activity: Developing a Team Contract

CHAPTER 4. Understanding the Basic Team Processes

Group Cohesion

Team Roles

Task and Social Behaviors

Team Adaptation and Learning

Leading Virtual Teams: Motivating Participation in Virtual Meetings

Team Leader’s Challenge 4

Activity: Observing Task and Social Behaviors

CHAPTER 5. Cooperation and Competition
Teamwork as a Mixed-Motive Situation

Why Are People in Teams Competitive?

Problems With Competition

Benefits of and Problems With Cooperation

Application: Encouraging Cooperation

Leading Virtual Teams: Building Trust and Social Relationships

Team Leader’s Challenge 5

Survey: Cooperative, Competitive, or Individualistic Orientation

Activity: Understanding Competitive Versus Cooperative Goals

CHAPTER 6. Communication Written by David Askay
Communication Process

Flow of a Team’s Communications

Emotional Intelligence

Facilitating Team Meetings

Communication Skills for Team Meetings

Leading Virtual Teams: Running Virtual Meetings to Ensure Everyone Is Following the Agenda and People Arrive at the Same Understanding

Team Leader’s Challenge 6

Survey: Team Emotional Intelligence

Activity: Observing Communication Patterns in a Team

CHAPTER 7. Managing Conflict
Conflict Is Normal

Sources of Conflict

Impact of Conflict

Conflict Resolution Approaches

Managing Team Conflicts

Leading Virtual Teams: Reducing Conflict and Developing Collaboration

Team Leader’s Challenge 7

Survey: Conflict Resolution Styles

Activity: Observing Conflict Resolution Styles

CHAPTER 8. Power and Social Influence
Definitions of Power and Social Influence

Types of Power

Power Dynamics


Application: Acting Assertively

Leading Virtual Teams: Ensuring Dissenting Voices Are Heard and Empowering the Team

Team Leader’s Challenge 8

Activity: Using Power Styles—Passive, Aggressive, and Assertive

CHAPTER 9. Decision Making
Value of Group Decision Making

Approaches to Group Decision Making

Decision-Making Problems

Decision-Making Techniques

Application: Consensus Decision Making

Leading Virtual Teams: Encouraging Agreement on a Decision

Team Leader’s Challenge 9

Activity: Making Consensus Decisions

Activity: Group Versus Individual Decision Making

CHAPTER 10. Leadership
Alternative Designs of Leadership for Teams

Approaches to Leadership

Situational Leadership Theory

Self-Managing Teams

Application: The Functional Approach to Leading Teams

Leading Virtual Teams: New Approaches to Leadership in Virtual Teams

Team Leader’s Challenge 10

Survey: Leadership Styles

Activity: Observing the Leader’s Behavior

CHAPTER 11. Problem Solving
Approaches to Problem Solving

Descriptive Approach: How Teams Solve Problems

Functional Approach: Advice on Improving Team Problem Solving

Prescriptive Approach: Rational Problem-Solving Model

Problem-Solving Teams

Application: Problem-Solving Techniques for Teams

Team Leader’s Challenge 11

Activity: Using Problem-Solving Techniques

CHAPTER 12. Creativity
Creativity and Its Characteristics

Individual Creativity

Group Creativity

Organizational Environment and Creativity

Application: Team Creativity Techniques

Leading Virtual Teams: Virtual Creativity

Team Leader’s Challenge 12

Activity: Comparing Different Creativity Techniques

CHAPTER 13. Diversity
The Nature of Diversity

Problems of Diversity

Causes of Diversity Problems

Effects of Diversity

Application: Creating a Context to Support Diversity

Team Leader’s Challenge 13

Survey: Attitudes Toward Diversity

Activity: Understanding Gender and Status Differences in a Team

CHAPTER 14. Team, Organizational, and International Culture
Team Culture

Defining Organizational Culture

Organizational Culture and Teamwork

Dimensions of International Culture

International Differences in Teamwork

Transnational Teams

Leading Virtual Teams: Dealing With Cultural Issues

Team Leader’s Challenge 14

Survey: Individualism–Collectivism

Activity: Evaluating a Team’s Culture and Cultural Context

Activity: Comparing United States and Japanese Teams

CHAPTER 15. Virtual Teamwork
Use of Communication Technologies

Communication Impacts

Team Impacts

Selecting the Right Technology

Challenge of Virtual Teams

Team Leader’s Challenge 15

Activity: Developing Netiquette for Virtual Teams

Activity: Experiencing Teamwork in a Simulated Virtual Team

CHAPTER 16. Evaluating and Rewarding Teams
Team Performance Evaluations

Reward Systems

Rewarding Individual Team Members

Team and Organizational Reward Programs

Relationship of Rewards to Types of Teams

Team Leader’s Challenge 16

Survey: Individual Versus Team Rewards

Activity: Evaluating and Rewarding a Project Team

Activity: Team Halo Effect

CHAPTER 17. Team Building and Team Training
What Is Team Building?

Does Your Team Need Team Building?

Types of Team-Building Programs

Team Training

Types of Training

Team Leader’s Challenge 17

Activity: Team Building

Activity: Appreciative Inquiry of Teamwork

Appendix: Guide to Student Team Projects
Starting the Team

Planning and Developing the Project

Monitoring the Project and Maintaining Teamwork

Performing Team Writing

Wrapping Up and Completing the Project



Instructor Teaching Site

Calling all instructors!
It’s easy to log on to SAGE’s password-protected Instructor Teaching Site at for complete and protected access to all text-specific Instructor Resources for Group Dynamics for Teams by Daniel Levi. Simply provide your institutional information for verification and within 48 hours you’ll be able to use your login information for any SAGE title!

Password-protected Instructor Resources include the following:

  • A Microsoft® Word® test bank is available containing multiple choice, true/false, and short answer/essay questions for each chapter. The test bank provides you with a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding.
  • Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
  • Discussion questions cover key concepts and issues appropriate for classroom discussion.
  • Lively and stimulating class activities can be used to reinforce active learning. The activities apply to individual or group projects.
  • Video links support and expand on key concepts, appealing to students with different learning styles.

Great text for MBA students! Useful information.

Angela Gordon
Business Administration, College Of Saint Rose
September 26, 2019

I have found this book to be a good fit for the way Group Dynamics plays out in the work place. It will be a required text for the class that starts in late August 2016.

Professor William Howard Foley
Business Administration , Aquinas College
February 15, 2016
Key features


  • The relationship of positive psychology to teamwork focuses on motivating and encouraging individual growth to contribute to overall team development.
  • New coverage in Chapter 6 written by David Askay on the communication problems that teams encounter (such as poor processing of information, dysfunctional decision making, and gender biases) includes practical solutions to these problems.
  • Expanded discussion of the impact of diversity on teamwork includes multiculturalism, gender, age, and international culture, with examples of diversity issues and how to manage them woven throughout the book.
  • Increased coverage of technology issues includes the importance of developing technology use norms, the impact of technology on the communication process, managing conflicts that occur through communications technology, and the interaction of technology and culture in transnational teams.
  • A revised conflict chapter demonstrates the positive benefits of conflict when it is appropriately managed through a safe team environment that encourages constructive controversy.
  • A new focus on team creativity demonstrates the role of feedback and constructive controversy in inspiring creativity as an ongoing process.


  • Practical coverage of basic group dynamics concepts, including goals, norms, cooperation, and communication, gives readers the understanding they need to work effectively in teams.
  • An emphasis on the main challenges that teams face, such as conflict, decision making, problem solving, creativity, and valuing diversity, prepares students to be more effective team members and leaders.
  • Easy-to-understand coverage of the organizational context of teams includes insightful discussions of the impact of organizational culture, virtual teamwork, rewarding teams, and team building.
  • Case studies with discussion questions provide a realistic look at how teams function in the everyday world.
  • Student learning aids include chapter-ending activities for application of concepts; surveys with discussion questions that personalize the learning experience; and point-by-point summaries that are ideal for review.
  • A useful appendix contains tools and advice to help students work successfully on team projects.

Sample Materials & Chapters

Chapter 6

Chapter 13

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