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Human Resource Information Systems
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Human Resource Information Systems
Basics, Applications, and Future Directions

Fourth Edition
Edited by:
Additional resources:


July 2017 | 592 pages | SAGE Publications, Inc

Human Resource Information Systems: Basics, Applications, and Future Directions is a one-of-a-kind book that provides a thorough introduction to the field of Human Resource Information Systems (HRIS) and shows how organizations today can leverage HRIS to make better people decisions and manage talent more effectively. Unlike other texts that overwhelm students with technical information and jargon, this revised Fourth Edition offers a balanced approach in dealing with HR issues and IT/IS issues by drawing from experts in both areas. It includes the latest research and developments in the areas of information security, privacy, cloud computing, social media, and HR analytics. Numerous examples, best practices, discussion questions, and case studies, make this book the most student-friendly and current text on the market.  


 

 
Preface
 
Acknowledgments
 
PART I • HUMAN RESOURCE INFORMATION SYSTEMS (HRIS): THE BACKBONE OF MODERN HR
Richard D. Johnson and Michael J. Kavanagh
Chapter 1 • A Brief History and Overview of Technology in HR
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
HR Activities

 
Technology and Human Resources

 
Evolution of HRM and HRIS

 
HRIS Within the Broader Organization and Environment

 
Themes of the Book

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Position Description and Specification for an HRIS Administrator

 
Janet H. Marler and Barry D. Floyd
Chapter 2 • Database Concepts and Applications in HRIS
Editors’ Note

 
Chapter Objectives

 
Introduction

 
Data, Information, and Knowledge

 
Database Management Systems

 
Key Relational Database Terminology

 
MS Access—An Illustrative Personal Database

 
Data Integration: Database Warehouses, Business Intelligence, and Data Mining

 
Big Data and NOSQL Databases

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Building an Application Database

 
Michael D. Bedell and Michael L. Canniff
Chapter 3 • Systems Considerations in the Design of an HRIS: Planning for Implementations
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
HRIS Customers/Users: Data Importance

 
HRIS Architecture

 
Best of Breed

 
Planning for System Implementation

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Vignette Revisited

 
 
PART II • MANAGING HRIS IMPLEMENTATIONS
Lisa M. Plantamura and Richard D. Johnson
Chapter 4 • The Systems Development Life Cycle and HRIS Needs Analysis
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
The Systems Development Life Cycle

 
Analysis

 
Needs Analysis

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: “Planning the Needs of Other Organizations”

 
Richard D. Johnson and James H. Dulebohn
Chapter 5 • System Design and Acquisition
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Design Considerations During the Systems Development Life Cycle

 
Working With Vendors

 
Assessing System Feasibility

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Vignette Continued

 
Richard D. Johnson and Michael J. Kavanagh
Chapter 6 • Change Management and Implementation
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Models of the Change Process

 
Selected Change Models

 
Why Do System Failures Occur?

 
HRIS Implementation

 
Critical Success Factors in HRIS Implementation

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: The Grant Corporation

 
Kevin D. Carlson and Michael J. Kavanagh
Chapter 7 • Cost Justifying HRIS Investments
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
HRIS Cost-Benefit Analysis

 
Implementation Costs

 
Estimating the Value of Indirect Benefits

 
Estimating Indirect Benefit Magnitude

 
Mapping Indirect Benefits to Revenues and Costs

 
Methods for Estimating the Value of Indirect Benefits

 
Estimating the Timing of Benefits and Costs

 
Avoiding Common Problems

 
Packaging the Analysis for Decision Makers

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Justifying an HRIS Investment at Investment Associates

 
 
PART III • ELECTRONIC HUMAN RESOURCE MANAGEMENT (eHRM)
Linda C. Isenhour
Chapter 8 • HR Administration and HRIS
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Technical Support for Job Analysis

 
The HRIS Environment and Other Aspects of HR Administration

 
HRM Administration and Organizing Approaches

 
Legal Compliance and HR Administration

 
HR Administration and Equal Employment Opportunity

 
HR Strategic Goal Achievement and the Balanced Scorecard

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Talent Management at CalleetaCO

 
Kevin M. Johns and Michael J. Kavanagh
Chapter 9 • Talent Management
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Job Analysis and Human Resource Planning: Part of TM

 
Talent Management and Corporate Strategy

 
Anticipating Change and Creating an Adaptable Workforce

 
Talent Management and Corporate Culture

 
Talent Management and Information Systems

 
Trends in Talent Management Software

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Vignette Case Continued

 
Kimberly M. Lukaszewski, David N. Dickter, and Brian D. Lyons
Chapter 10 • Recruitment and Selection in an Internet Context
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Recruitment and Technology

 
Online Recruitment Guidelines

 
Selection and Technology

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Recruitment and Selection in a Global Organization

 
Ralf Burbach and Steven Charlier
Chapter 11 • Training and Development: Issues and HRIS Applications
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Training and Development: Strategic Implications and Learning Organizations

 
Training Metrics and Cost-Benefit Analysis

 
HRIS Applications in Training

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Training and Development at Meddevco

 
Charles H. Fay and Renato E. Nardoni
Chapter 12 • Performance Management, Compensation, Benefits, Payroll, and HRIS
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Performance Management

 
Compensation

 
Benefits

 
Payroll

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Grandview Global Financial Services, Inc.

 
 
PART IV • ADVANCED HRIS APPLICATIONS AND FUTURE TRENDS
Michael J. Kavanagh, Miguel R. Olivas-Luján, and John W. Michel
Chapter 13 • HRIS and International HRM
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
HR Programs in Global Organizations

 
HRIS Applications in IHRM

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Global Issues in a Multinational Company

 
Kevin D. Carlson and Michael J. Kavanagh
Chapter 14 • HR Metrics and Workforce Analytics
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
A Brief History of HR Metrics and Analytics

 
Limitations of Historical Metrics

 
Contemporary HR Metrics and Workforce Analytics

 
HR Metrics, Workforce Analytics, and Organizational Effectiveness

 
So Where Are the Best Workforce Analytics Opportunities Likely to Be Found?

 
An Example Analysis: The Case of Staffing

 
Building a Workforce Analytics Function

 
Useful Things to Remember About HR Metrics and Analytics

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Regional Hospital

 
Humayun Zafar and Dianna L. Stone
Chapter 15 • HRIS Privacy and Security
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Employee Privacy

 
Components of Information Security

 
Information Policy and Management

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Practical Applications of an Information Privacy Plan

 
Stephanie Black
Chapter 16 • HRIS and Social Media
Editors’ Note

 
Chapter Objectives

 
Introduction

 
Global Usage of Social Media

 
Social Media and HR Practices

 
Concerns Over Social Media

 
Corporate Social Media Policies

 
Research-Based Tips for the Use of Social Media in HR

 
Summary

 
Key Terms

 
Discussion Questions

 
Richard D. Johnson and Michael J. Kavanagh
Chapter 17 • The Future of HRIS: Emerging Trends in HRM and IT
Editors’ Note

 
Chapter Objectives

 
Introduction

 
Future Trends in HRM

 
Future Trends in HRIS

 
Future Trends in Workforce Technologies

 
Summary

 
Key Terms

 
 
Glossary
 
References
 
Author Index
 
Subject Index
 
About the Editors
 
About the Contributors

Supplements

Instructor Resource Site

It’s easy to log on to SAGE’s password-protected Instructor Teaching Site for complete and protected access to all text-specific Instructor Resources for Human Resource Information Systems, Fourth Edition. Simply provide your institutional information for verification and within 72 hours you’ll be able to use your login information for any SAGE title! 

Password-protected Instructor Resources include the following:   

  • A Microsoft® Word® test bank, is available containing multiple choice, true/false, and essay questions for each chapter. The test bank provides you with a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding.
  • Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
  • Lecture notes summarize key concepts on a chapter-by-chapter basis to help with preparation for lectures and class discussions.
  • Suggested answers to in-text discussion questions serve as an essential reference.
  • EXCLUSIVE! Access to selected full-text SAGE journal articles. Each article supports and expands on the concepts presented in the chapter. 
  • Web resources are included for further research and insights. 
Student Study Site

Our Student Study Site is completely open-access and offers a wide range of additional features:

  • Mobile-friendly eFlashcards reinforce understanding of key terms and concepts that have been outlined in the chapters.
  • EXCLUSIVE! Access to selected full-text SAGE journal articles. Each article supports and expands on the concepts presented in the chapter. 
  • Web resources are included for further research and insights.

Human Resource Information Systems: Basics, Applications, and Future Directions is very well written–you can tell that the authors spent considerable time really thinking about each chapter and each topic and include everything.” 

Heidi Helgren
Delta College

“This book offers cutting edge material written for both HR and IS and is relevant from entry-level to C-level as well as undergraduate to graduate students.” 

Ray Gibney
Penn State – Harrisburg

“There is a lot of great information provided which is relevant to HRIS systems….this is a cross-disciplinary book that offers a thorough introduction.” 

Tarona Lee
Baruch College
Key features

NEW TO THIS EDITION

  • Reorganized into four main parts with an emphasis on students learning all of the aspects of the implementation and use of Human Resource Information Systems (HRIS).
  • A new chapter on Social Media explores how organizations can use social networks to recruit and select the best candidates.
  • A new HRIS Expert feature spotlights real-world practitioners who share best practices and insights into how chapter concepts affect HR professionals.
  • A new focus on how HRIS has become the backbone of modern HR, how to manage HRIS implementations, how to infuse HR functions with technology, and advanced HRIS topics and future trends. 

KEY FEATURES

  • Features case studies and vignettes to provide students with a real-world, problem-solving perspectives.
  • Includes the latest research on HRIS used to better inform best practices for implementing, deploying, and maximizing a successful HRIS.
  • Links HR concepts to technology and demonstrates how HR professionals can apply these practices to their day-to-day functions.
  • Includes an organizational system template, offering a holistic picture of different HRIS to show how these systems, used in conjunction, can contribute to a firm’s success. 

Sample Materials & Chapters

Chapter 14


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