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Human Resource Information Systems
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Human Resource Information Systems
Basics, Applications, and Future Directions

Fifth Edition
Edited by:


October 2020 | 568 pages | SAGE Publications, Inc

Human Resource Information Systems: Basics, Applications, and Future Directions is a one-of-a-kind book that provides a thorough introduction to the field of Human Resource Information Systems (HRIS) and shows how organizations today can leverage HRIS to make better people decisions and manage talent more effectively. Unlike other texts that overwhelm students with technical information and jargon, this revised Fifth Edition offers a balanced approach in dealing with HR issues and IT/IS issues by drawing from experts in both areas. It includes the latest research and developments in the areas of HRIS justification strategies, HR technology, big data, and artificial intelligence. Numerous examples, best practices, discussion questions, and case studies, make this book the most student-friendly and current text on the market.  


Included with this title:

The password-protected Instructor Resource Site (formally known as SAGE Edge)
offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint® slides. Learn more.
 

 
Preface
 
Acknowledgments
 
Part I: Human Resource Information Systems (HRIS)
Richard D. Johnson and Kevin D. Carlson
Chapter 1: The Evolution of HRM and HRIS
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
HR Activities

 
Technology and Human Resources

 
Evolution of HRM and HRIS

 
HRIS Within the Broader Organization and Environment

 
Themes of the Book

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Position Description and Specification for an HRIS Administrator

 
Michael D. Bedell and Michael L. Canniff
Chapter 2: Systems Considerations in the Design of an HRIS
Editors’ Note

 
Chapter Objectives

 
Industry Brief: Jim Pascarell, President, Integra Optics

 
HRIS in Action

 
Introduction

 
HRIS Customers/Users: Data Importance

 
HRIS Architecture

 
Best of Breed

 
Planning for System Implementation

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: HRIS in Action Revisited

 
 
Part II: Managing HRIS Implementations
Lisa M. Plantamura and Richard D. Johnson
Chapter 3: The Systems Development Life Cycle and HRIS Needs Analysis
Editors’ Note

 
Chapter Objectives

 
Industry Brief: Dan Staley, Partner, PwC

 
HRIS in Action: Failing to Plan Is Planning to Fail

 
Introduction

 
The Systems Development Life Cycle

 
Analysis

 
Needs Analysis

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Planning the Needs of Other Organizations

 
Richard D. Johnson and James H. Dulebohn
Chapter 4: System Design and Acquisition
Editors’ Note

 
Chapter Objectives

 
Industry Brief: Jeffrey D. Miller, Deloitte Consulting

 
HRIS in Action

 
Introduction

 
Design Considerations During the Systems Development Life Cycle

 
Working With Vendors

 
Assessing System Feasibility

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Larson Property Management Company

 
Richard D. Johnson and Michael J. Kavanagh
Chapter 5: Change Management and System Implementation
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction to the Management of Change

 
Models of the Change Process

 
Selected Change Models

 
Why Do System Failures Occur?

 
HRIS Implementation

 
Critical Success Factors in HRIS Implementation

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: The Grant Corporation

 
Kevin D. Carlson and Michael J. Kavanagh
Chapter 6: Cost-Justifying HRIS Investments
Editors’ Note

 
Chapter Objectives

 
Industry Brief: Hillary Brotman, Director, Huron Consulting Group

 
HRIS in Action

 
Introduction

 
HRIS Benefit-Cost Analysis

 
Implementation Costs

 
Estimating the Value of Indirect Benefits

 
Estimating Indirect Benefit Magnitude

 
Mapping Indirect Benefits to Revenues and Costs

 
Methods for Estimating the Value of Indirect Benefits

 
Estimating the Timing of Benefits and Costs

 
Avoiding Common Problems

 
Packaging the Analysis for Decision Makers

 
Conclusion

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Justifying an HRIS Investment at Investment Associates

 
 
Part III: Human Resource Information Systems Applications
Linda C. Isenhour and Christopher J. Hartwell
Chapter 7: HR Administration and HRIS
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
The HRIS Environment and Other Aspects of HR Administration

 
HRM Administration and Organizing Approaches

 
Legal Compliance and HR Administration

 
HR Administration and Equal Employment Opportunity

 
HR Strategic Goal Achievement and the Balanced Scorecard

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: The Calleeta Corporation

 
Richard D. Johnson and Michael J. Kavanagh
Chapter 8: Talent Management and HR Planning
Editors’ Note

 
Chapter Objectives

 
Industry Brief: Michelle Tenzyk, Chief Executive Officer, East Tenth Group

 
HRIS in Action

 
Introduction

 
Talent Management

 
Technology and Talent Management

 
Human Resource Planning

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: HRIS in Action Case Continued

 
Kimberly M. Lukaszewski and David N. Dickter
Chapter 9: Recruitment and Selection in an Internet Context
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Recruitment and Technology

 
Online Recruitment Guidelines

 
Selection and Technology

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Recruitment and Selection in a Global Organization

 
Ralf Burbach and Steven D. Charlier
Chapter 10: Training and Development
Editors’ Note

 
Chapter Objectives

 
Industry Brief: Richard Gegenwarth, Strategic Change Management Leader, Guardian Life

 
HRIS in Action

 
Introduction

 
Training and Development: Strategic Implications and Learning Organizations

 
Training Metrics and Benefit-Cost Analysis

 
HRIS Applications in Training

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Training and Development at Meddevco

 
Charles H. Fay and Hadi El-Farr
Chapter 11: Rewarding Employees and HRIS
Editors’ Note

 
Chapter Objectives

 
Industry Brief: Matthew Cotugno, Leader, Total Rewards, MVP Health Care

 
HRIS in Action

 
Introduction

 
Performance Management

 
Compensation

 
Benefits

 
Payroll

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Grandview Global Financial Services, Inc.

 
Huub Ruël and Tanya Bondarouk
Chapter 12: Strategic Considerations in HRIS
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
HRM and Technology

 
eHRM: From Strategy to Results

 
eHRM and the HRM Function

 
The Future of eHRM

 
Summary

 
Key Terms

 
Discussion Questions

 
 
Part IV: Advanced HRIS Applications and Future Trends
Michael J. Kavanagh and Miguel R. Olivas-Luján
Chapter 13: HRIS and International HRM
Editors’ Note

 
Chapter Objectives

 
Industry Brief: Roy J. Wood, Jr., Executive Vice President of Professional Services, Insurity

 
HRIS in Action

 
Introduction

 
HR Programs in Global Organizations

 
HRIS Applications in IHRM

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Global Issues in a Multinational Company

 
Kevin D. Carlson and Michael J. Kavanagh
Chapter 14: HR Metrics and Workforce Analytics
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
A Brief History of HR Metrics and Analytics

 
Limitations of Historical Metrics

 
Contemporary HR Metrics and Workforce Analytics

 
HR Metrics, Workforce Analytics, and Organizational Effectiveness

 
So Where Are the Best Workforce Analytics Opportunities Likely to Be Found?

 
An Example Analysis: The Case of Staffing

 
Building a Workforce Analytics Function

 
Useful Things to Remember About HR Metrics and Analytics

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Regional Hospital

 
Humayun Zafar and Dianna L. Stone
Chapter 15: HRIS Privacy and Security
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Employee Privacy in a Global Environment

 
Components of Information Security

 
Information Policy and Management

 
Summary

 
Key Terms

 
Discussion Questions

 
Case Study: Practical Applications of an Information Privacy Plan

 
Stephanie L. Black and Andrew F. Johnson
Chapter 16: The Role of Social Media in HR
Editors’ Note

 
Chapter Objectives

 
HRIS in Action

 
Introduction

 
Global Social Media Platform Use

 
Social Media and HR Practices

 
Concerns Over Social Media

 
Guidelines for Corporate Social Media Policies

 
Research-Based Tips for the Use of Social Media in HR

 
Summary

 
Key Terms

 
Discussion Questions

 
Richard D. Johnson and Kevin D. Carlson
Chapter 17: The Future of HRIS
Editors’ Note

 
Chapter Objectives

 
Introduction

 
Future Trends in HRM

 
Future Trends in HRIS

 
Summary

 
Discussion Questions

 
Key Terms

 
 
Glossary
 
References
 
About the Editors
 
About the Contributors
 
Notes
 
Index

Supplements

Instructor Resource Site
edge.sagepub.com/johnsonhris5e

Online resources included with this text

The online resources for your text are available via the password-protected Instructor Resource Site, which offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint® slides.
Student Resource Site
edge.sagepub.com/johnsonhris5e

The open-access Student Study Site makes it easy for students to maximize their study time, anywhere, anytime. It offers flashcards that strengthen understanding of key terms and concepts, as well as learning objectives that reinforce the most important material.

For additional information, custom options, or to request a personalized walkthrough of these resources, please contact your sales representative.

Previous editions were great resources for our classes. Need to stay current.

Ms Melodie Dorminy
Graduate Programs in Human Resource Development, Villanova University
November 2, 2020
Key features

 New to This Edition

  • A new chapter on HRIS strategy discusses the strategic considerations when adopting HRIS and how an HRIS can support HR and organizational strategy.
  • Updated Industry Briefs where industry leaders briefly discuss the importance of the chapter’s topic and how it plays out in their firm or industry
  • New and expanded coverage of key trends such as HRIS justification strategies, HR technology, big data, and artificial intelligence is included.

Key Features

  • Features case studies and vignettes to provide students with a real-world, problem-solving perspectives.
  • Includes the latest research on HRIS used to better inform best practices for implementing, deploying, and maximizing a successful HRIS.
  • Links HR concepts to technology and demonstrates how HR professionals can apply these practices to their day-to-day functions.
  • Includes an organizational system template, offering a holistic picture of different HRIS to show how these systems, used in conjunction, can contribute to a firm’s success. 

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