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Internet Communication and Qualitative Research
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Internet Communication and Qualitative Research
A Handbook for Researching Online

  • Chris Mann - University of Cambridge, UK
  • Fiona Stewart - Real World Research and Communications Pty Ltd, Australia


© 2000 | 272 pages | SAGE Publications Ltd

"The internet is exploding with possibilities for conducting social research. Mann and Stewart offer the first in-depth consideration of the prospects and potentials for doing qualitative research on-line. This wide ranging, clearly-written book is essential reading for researchers working at the cutting edge of qualitative methodology." —James Holstein, Marquette University

"Opens to view a whole new avenue for social research. Internet communication is the wave of the future. Mann and Stewart capture its potential with insight, caution, and consummate procedural skill. Pathbreaking in its area of research methodology! Students and researchers will be very pleased with its clarity and usefulness." —Jaber Gubrium, University of Florida Internet

Communication and Qualitative Research is the first textbook to examine the impact of Internet technology on qualitative research methods. Drawing on many pioneering studies using computer-mediated communication (CMC), the authors show how online researchers can employ Internet-based qualitative methods to collect rich, descriptive, contextually-situated data. They discuss the methodological, practical and theoretical considerations associated with such methods as in-depth online interviewing, virtual focus groups, and participant observation in virtual communities. This is a comprehensive and practical guide that:

  • Reviews online research practice and basic Internet technology
  • Looks in detail at the skills required by the online researcher
  • Examines the ethical, confidentiality, security, and legal issues involved in online research
  • Considers the theoretical challenges surrounding data collected in a "virtual venue"
  • Addresses the social and cultural impact of researching online through a discussion of power, gender, and identity issues in the virtual world

Internet Communication and Qualitative Research will be an indispensable guide for all students and researchers working in the digital age.

 
Introduction
 
Practicalities of Using CMC
 
An Ethical Framework
 
Introducing Online Methods
 
Online Focus Groups
 
The Online Interviewer
 
Power Issues in Internet Research
 
Language Mode and Analysis
 
Virtuality and Data
 
Future Directions

Supplements

Fiona Stewart's Web site
Fiona Stewart's Web site

`Internet Communication and Qualitative Research is a trailblazing

introduction to data sources that will come to the fore in the new

millennium. Its cogent discussion of the techniques, ethics and methods of

analysis of Internet data should be read by every qualitative researcher' - David Silverman, Goldsmiths' College

`Mann and Stewart have prized open the mysteries of online qualitative research.

For those new to this methodology the technology review demystifies; the social

science research ethics issues are re-addressed with reference to the online

situation; methods of conducting online focus groups and interviews, in

particular, are detailed. The tone is both analytical and practical with a host

of techniques suggested. I recommend this accessible text for all qualitative

researchers, both academic and practitioner' - Rehan Ul-Haq, University of Birmingham Business School


Although slightly old now, this text provides researchers with a clear understanding of qualitative researching online. From designing research to execution, this text acts as a guide for the qualitative researcher.

Mr Paul Matthews
School of Hospitality, Tourism & Events, University College Birmingham
January 28, 2016

This is a good introduction for students to online research methods and qualitative research. I shall recommend it to students in the reading list for the qualitative research module. However, with the introduction of the BPS guidelines for internet-mediated research, sections of this book are now out of date.

Miss Sophie Williams
Dept of Psychology (Kedleston Cps), Derby University
April 15, 2015

This book gives an easy to follow approach to online research, a must have copy for any student planning to conduct research online

Mr Shelton Giwa
Dpt of Strategic Management & Marketin, De Montfort University
March 3, 2015

The level of intertnet and digital research is on the increase - this is a helpful handbook for those students and researchers alike to undetstand how to use digital media to undertake qualitative research online

Mrs Lyz Howard
Department of Health, Health and Social Care Teaching Team
June 30, 2014

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ISBN: 9780761966272
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