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Journal of Patient Experience

Journal of Patient Experience

Official Journal of the Association for Patient Experience

Adrienne Boissy, MD, MA Chief Experience Officer, Cleveland Clinic, Cleveland, USA

eISSN: 23743743 | ISSN: 23743735 | Current volume: 5 | Current issue: 1
Journal of Patient Experience (JPE) is a peer-reviewed journal published by the Association for Patient Experience. The purpose of the journal is to provide the latest information and research in order to improve the patient experience.

JPE is open-access. Association for Patient Experience premium members receive paper copies of the journal as part of their membership. To learn more about becoming a member, visit this website:

JPE encourages the following submissions:
• Original research articles
• Case reports
• Perspective s and commentaries
• Special interest articles and patient narratives
• Feature articles focusing on theory or review
• Cover art

See submission guidelines for details. There is no charge to submit or publish a paper with the journal.

JPE has a broad, interdisciplinary readership, including:
• Patient Experience Leaders
• Healthcare Executives
• Clinical Practitioners
• Patients and Caregivers
• Provider Institutions
• Professional Societies
• Quality Improvement and Customer Service Professionals

This journal is a member of the Committee on Publication Ethics (COPE).

Call for Papers:
JPE accepts papers on a wide range of topics, and we are happy to help provide guidance on planning and writing papers for publication. If you are interested to join our panel of peer reviewers to help us maintain the high quality of our publication, please contact us at  

The Editorial Board believes that incorporating the patient and family perspective to share experiences is important and also feels that patients may have unique perspectives on how healthcare might use patient advisory councils, rounding, access, and transparency (to name a few) to enhance compassionate care of the future.

All work must be original, previously unpublished, and in written in English. Manuscript submissions will be handled online through Editorial Manager, JPE’s web-based peer review and submission system. See submission guidelines.

Giving voice to our patients and our providers, the Journal of Patient Experience (JPE) is a peer-reviewed, open-access journal published by the Association for Patient Experience.

Journal of Patient Experience (JPE) is dedicated to presenting advances and applications that impact the patient experience. It also serves as a forum to share ideas from industry leaders, caregivers, patients and family members. The blending of research, practical findings, innovation and interdisciplinary perspectives makes Journal of Patient Experience a valuable resource across the healthcare spectrum.

Adrienne Boissy, MD, MA Chief Experience Officer, Cleveland Clinic, Cleveland, USA
Editorial Board
Amanda Anderson, MSN, MPA, RN, CCRN Assistant Director of Quality for Patient Care Services, Mount Sinai Beth Israel, New York, USA
Geri Lynn Baumblatt, MA Executive Director of Patient Engagement, Emmi, Chicago, USA
Christy Dempsey, MSN, MBA, CNOR, CENP SVP, Chief Nursing Officer, Press Ganey Associates, Inc., South Bend, USA
Richard Frankel, PhD Professor of Medicine and Geriatrics, Indiana University School of Medicine, Indianapolis, USA
Mohammadreza Hojat, PhD Research Professor of Psychiatry and Human Behavior, Director of Jefferson Longitudinal Study, Center for Research in Medical Education and Health Care, Jefferson Medical College, Philadelphia, USA
Sue Kong, MSc, MBA, Chartered Marketer (CIM) Director (Marketing, Branding and Patient Experience), NHS Elect, National Health Service, UK
Kathy Leonhardt, MD, MPH Consultant, Joint Commission International, USA
Deirdre E. Mylod, PhD Executive Director, Institute for Innovation, South Bend, USA
Susan A. Reeves, EdD, RN Chair, Department of Nursing and Public Health, Colby-Sawyer College, New London, USA
Linda Ryan, PhD, RN, AHN-BC Assistant Professor, College of Nursing and Health Professions, Lewis University, Barlett, USA
Patti Substelny Patient, Cleveland, USA
Julia Ward, PhD, RN Associate Professor, Thomas Jefferson University, Philadelphia, USA

Journal of Patient Experience recommends that authors follow the Uniform Requirements for Manuscripts Submitted to Biomedical Journals formulated by the International Committee of Medical Journal Editors (ICMJE).

Journal of Patient Experience is a member of the Committee on Publication Ethics (COPE).

Manuscript Submission

Please read the Full Submissions Guidelines (PDF) before submitting your manuscript at

Please note that manuscripts not conforming to these guidelines may be returned. Only manuscripts of sufficient quality that meet the aims and scope of Journal of Patient Experience will be reviewed.

Journal of Patient Experience publishes original research papers, reviews, commentaries, policy briefs, case studies, editorials, and comments to published papers.

Article Processing Charge
Journal of Patient Experience does not have any article processing charges.

Journal of Patient Experience publishes manuscripts under the Creative Commons Attribution Non-Commercial license (CC BY NC), which allows others to re-use the work without permission as long as the work is properly referenced and the use is non-commercial.

Alternative license arrangements are available, for example, to meet particular funder mandates, made at the author's request.

More Information

Visit SAGE's OA licenses page for more information.

For more details on the Submission Guidelines, contact the editorial office at: