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Key Concepts in Operations Management
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Key Concepts in Operations Management



September 2010 | 312 pages | SAGE Publications Ltd

Part of the SAGE Key Concepts series, Key Concepts in Operations Management introduces a selection of key concepts and techniques in the field. Concise, informative and contemporary, with consideration given to explaining the principles of the topic, as well as the relevant debates and literature.

Over 50 concept entries include: Operations Strategy, Managing Innovation, Process Modeling, New Product Development, Forecasting, Planning and Control, Supply Chain Management, Risk Management and many more. Fully cross-referenced and accompanied by further reading.

An outstanding reference for Operations Management students at all levels.


 
PART ONE: THE OPERATIONS FUNCTION
 
Operations
 
System
 
Output
 
Service Science
 
Customers
 
Technology
 
Co-Ordination
 
Planning and Control
 
Integration
 
Risk
 
Theory
 
PART TWO: OPERATIONS STRATEGY
 
Performance
 
Operations Strategy
 
The Operations Strategy Process
 
Trade-offs
 
Location
 
Capacity
 
Process
 
Layout
 
Technology Management
 
Flexibility
 
Real Options
 
PART THREE: INNOVATION MANAGEMENT
 
Managing Innovation
 
New Product Development
 
New Service Development
 
Platform
 
PART FOUR: PROCESS MANAGEMENT
 
Process Management
 
Work
 
Learning Curves
 
Outsourcing
 
PART FIVE: QUALITY
 
Quality
 
Quality Management
 
Statistical Process Control
 
ISO 9000
 
Six Sigma
 
Kaizen
 
PART SIX: INVENTORY
 
Inventory
 
Inventory Systems
 
Material Requirements Planning
 
Just-in-Time Inventory
 
PART SEVEN: PLANNING AND CONTROL
 
Forecasting
 
Aggregate Production Planning
 
Scheduling
 
Project Planning
 
Waiting Line Management
 
Reverse Logistics
 
Yield
 
PART EIGHT: INTEGRATED MANAGEMENT FRAMEWORKS
 
Total Quality Management (TQM)
 
Throughput
 
Responsiveness
 
Time-Based Competition
 
Lean
 
Agility
 
Supply Chain

'Key Concepts in Operations Management takes a fresh approach to the subject by re-examining its boundaries as well as its content. It therefore offers a unique approach that can be used as a useful alternative to existing texts, or to supplement them by presenting a complementary perspective' -

David Bennett, Aston Business School, Aston University


'Using interesting examples and a relaxed style, this book is a very readable and useful resource for students and academics who wish to understand not only the basic tools and techniques of operations, but also to see how modern operational practices have developed, by setting them within their historical, theoretical and conceptual context' -

Melanie Hudson-Smith, Lecturer in Operations Management, Plymouth Business School


I will be using the book on the concepts in operations. Many good insights are included.
Qeis Kamran

Mr Qeis Kamran
Economics & Management, ISM Interntional School of Management
June 18, 2015

Worked well alongside key concepts in hospitality management

Mr Ian Embury
School of Culture and Lifestyle, Derby Univ.
July 4, 2014

Key concepts text to support the main teaching of operations management. Very helpful to undergraduate students.

Mr Peter Atorough
Management, Robert Gordon University
October 26, 2013

A good introductory textbook that is ideal for students new to this area.

Mr Andrew Thorn
Logistics, Swansea Metropolitan University
October 18, 2011

This will be an essential text book for the Operations Management module on the MSc International Business module.
It is a great 'one-stop' resource for all aspects of Operations for students who have never studied this topic before

Mr Anthony Birch
Management , Birmingham City University
May 3, 2011

The book is sound in content, but at too elementary a level for adoption in most porgrammes where I teach. I use my own text "Bamford and Forrester, Wiley" for the modules where I teach. It has a similar concept (concise, not overly padded, etc.) but has greater coverage and is more suited to my teaching.

Dr Paul Forrester
Birmingham Business School, Birmingham University
April 20, 2011

Good supporting text for those students studdying opertaional management

Mr Michael Hall
Management , City College Norwich
February 26, 2011

For my masters course in Operations Management, I need a standard text book. "Key Concepts in Operations Management " is good for quick reference.

Dr Navonil Mustafee
School of Business and Economics, University of Wales, Swansea
January 12, 2011

Very interesting and well advanced informations are placed in every chapters. I recommend this book to my students and academicians

Mr Essa Ummar Sheriff
CMI, British Institute of Technology & E-commerce
December 10, 2010

Sample Materials & Chapters

Chapter 1: The Operations Function


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