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Making Meetings Work
Achieving High Quality Group Decisions

Second Edition


January 2003 | 256 pages | SAGE Publications, Inc

A best-seller in its first edition, Making Meetings Work: Achieving High Quality Group Decisions, Second Edition covers everything you need to know about organizing engaging meetings, including preparing agendas, controlling what happens behind the scenes prior to and after meetings, and managing conflicting values and personalities. Through the Meeting Masters Research Project at the University of Michigan, author John E. Tropman observed and interviewed the nation's most successful meeting experts to find out how to make meetings both stimulating and productive. Based on his findings, Tropman formulated seven principles and fourteen commandments for implementing dynamic meetings.

This second edition has been extensively revised and expanded to include

    • Family meetings and family group decision making
    • Problems and solutions for board of directors meetings
    • Community and civic meetings
    • Volunteers and meetings
    • Leadership in community decision making

Making Meetings Work: Achieving High Quality Group Decisions, Second Edition provides simple, easily applied best practices for supervising or instigating meetings with decision accomplishment outcomes. Author John E. Tropman reveals goal oriented procedures that keep proposals moving towards quality group decision making and assure other participants look forward to attending your meetings.

Written with humor and a deep understanding of the realities of business and political life, Making Meetings Work: Achieving High Quality Group Decisions, Second Edition is an extraordinary resource for anyone who leads, facilitates, or attends meetings.

 
Introduction
 
Part 1 Paradigm Shift
 
1 Principle Driven: the Seven Imperatives
 
Part 2 Managing Agenda Organization
 
2 Managing Agenda Organization
 
3 Managing Agenda Dieting: The Rule of the Agenda Bell
 
4 Managing Meeting Text: The Written Rules
 
5 Managing Participant Trust: The Integrity Rules
 
6 Managing Premeeting and Postmeeting Tasks
 
7 Managing Rehearsals, Performances, and Audiences
 
8 Managing Emotional Elements of Meetings
 
9 Managing the Flow of Ideas and Proposals: Dealing With Difficulties in Idea Processing
 
10 Managing Bases for Decisions in Meetings: The Decision and Choice
 
11 Managing Decision and Choice
 
12 Managing Positions and Roles in Meetings
 
13 Managing Tasks and Functions in Meetings
 
14 Managing Conflicting Values in Meetings
 
15 Managing the Evaluation Rules
 
Part 3 Becoming a Master Meeting Manager: Some Tips on Application
 
16 Becoming a Master Meeting Manager
 
17 Implementing Total Quality Meetings (TQM)
 
Part 4 Strategic Perspectives on Meetings
 
18 The Meeting: Lore and Legend
 
19 The Negative Culture of Meetings
 
20 But Whay Do Things Go Wrong?
 
21 Quality Management Equals Quality Decisions
 
Part 5 Leadership in Family Meeting and Civic/Community Meeting Decision Making
 
22 Family Group Decision Making and the Family Meeting
 
23 The Eclipse of Community and the Civic Meeting: From Bowling Alone to Meeting Alone
 
24 Crisis in Governance: Problems With Boards of Directors
 
25 Leadership in Community Decision Making: Ends and Means
 
Appendix A Writing Samples
 
Appendix B Sample Evaluatin Sheet
 
References
 
Index
 
Bibliography
Key features

Proposed New Chapters and Special Topics include:

  *From Meetings to Committees to Community

  *Volunteers and Meetings

  *The Bored Board of Directors

  *The Virtual Meeting

  Endorsement of the previous edition:

"Finally, there is a book on meetings that offers concrete tools and techniques to improve the quality of group decision making." Deborah G. Corsini, The Heinz School, Carnegie Mellon University

 

 


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ISBN: 9780761927051
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