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Managing Human Behavior in Public and Nonprofit Organizations
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Managing Human Behavior in Public and Nonprofit Organizations

Fifth Edition
Experience with SAGE edge


February 2019 | 440 pages | CQ Press
 
Chapter 1: Organizational Behavior as a Way of Thinking and Acting
The Roots of Organizational Behavior  
More Recent Developments  
Does Good Management Make a Difference?  
Themes and Purposes of This Book  
 
Chapter 2: Knowing and Managing Yourself
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
Appendix 2.A: Reddin’s Personal Values Inventory  
Appendix 2.B: Fundamental Interpersonal Relations Orientation–Behavior (FIRO)  
Appendix 2.C: Locus of Control  
Appendix 2.D: Career Orientation Inventory  
Appendix 2.E: Emotional Intelligence  
 
Chapter 3: Fostering Creativity and Innovation
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 4: Managing Stress
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 5: Decision-Making
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 6: Motivation and Engagement
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 7: Leadership in Public Organizations
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 8: Power and Organizational Politics
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 9: Communicating Effectively With Others
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 10: Working in Groups and Teams
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 11: Managing Conflict
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 12: Organizational Change
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 13: Representing the Organization “On the Outside”
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 14: Managing Behavior in the Public Interest
The New Public Service  
Conclusion  

Supplements

Instructors Resource Site

Calling all instructors!
It’s easy to log on to SAGE’s password-protected Instructor Teaching Site at https://edge.sagepub.com/denhardt5e for complete and protected access to all text-specific Instructor Resources for Managing Human Behavior in Public and Nonprofit Organizations, Fourth Edition. Simply provide your institutional information for verification and within 72 hours you’ll be able to use your login information for any SAGE title!

Password-protected Instructor Resources include the following:

  • A Microsoft® Word® test bank is available containing multiple choice, true/false, short answer, and essay questions for each chapter. The test bank provides you with a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding.
  • Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
  • Lecture notes aligned with the PowerPoint slides summarize key concepts on a chapter-by-chapter basis to help with preparation for lectures and class discussions.
  • EXCLUSIVE! Access to certain full-text SAGE journal articles that have been carefully selected for each chapter. Each article supports and expands on the concepts presented in the chapter. This feature also provides questions to focus and guide student interpretation. Combine cutting-edge academic journal scholarship with the topics in your course for a robust classroom experience.
  • Carefully selected, web-based video links feature relevant interviews, lectures, personal stories, inquiries, and other content for use in independent or classroom-based explorations of key topics. 
Student Study Site

Use the Student Study Site to get the most out of your course!

Our Student Study Site at https://edge.sagepub.com/denhardt5e is completely open-access and offers a wide range of additional features, including something no other publisher offers: SAGE Journal articles!

The open-access Student Study Site includes the following:

  • Mobile-friendly web quizzes allow for independent assessment of progress made in learning course material.
  • Carefully selected, video links feature relevant interviews, lectures, personal stories, inquiries, and other content for use in independent or classroom-based explorations of key topics.
  • EXCLUSIVE! Access to certain full-text SAGE journal articles that have been carefully selected for each chapter. Each article supports and expands on the concepts presented in the chapter. This feature also provides questions to focus and guide your interpretation.

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ISBN: 9781506382661
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