"If this guide is read by managers and supervisors in social work agencies on both sides of the Atlantic in conjunction with the growing recognition of the need for more professional managerial activity within both the private and public sectors, then it will serve a useful purpose."
Personnel Management and Organizational Effectiveness
Development and Use of Task-Based Job Descriptions
Employee Recruitment and Selection
Designing and Conducting Worker Performance Evaluations
Handling Employee Performance Problems
Staff Development and Career Planning