Effective communication skills have become essential for professionals who wish to achieve the desired levels of performance in today`s increasingly competitive business environment. This practical guide will help professionals to communicate skilfully and persuasively.
Usage and Rhetoric - Some Basics
Written Communication I - Reports, Memos, Agenda and Minutes
Written Communication II - External Correspondence
Oral Communication - Public Speaking and Group Dynamics
Audio-Visual Aids and Multimedia Presentation
Information Technology for Professional Communication
Appendices: Some Commonly Confused Words and Their Correct Usage