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‘This is one text that I will definitely be recommending to my students. An excellent starting guide to communication and interpersonal skills, further supported by the NMC standards, which gives this text kudos and rigor.’
This is a really practical guide to communication and interpersonal skills for those working in healthcare, with clear and appropriate examples of ways that barriers to communication can be overcome. The activities and opportunities for reflection are relevant and helpful. I would thoroughly recommend this to student nurses.
Very beneficial to learning and teaching.