This book covers a wide range of information how to communicate effectively. It is set out in a way that is clear and easy to follow and understand. It provides further reading and useful websites at the end of the chapter which will help to broaden the students reading and understanding on the topic. The activities throughout really help the reader to reflect and to link the theory into practice.
This is a comprehensive book on the role of effective communication for Trainee nursing associates and will be a good edition to their reading list