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Improving Personal and Organisational Performance in Social Work
July 2012 | 168 pages | Learning Matters
Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required.
This book offers a service-oriented leadership approach for Social Work managers and looks to enhance personal effectiveness and ultimately organisational performance through human behaviour, thought and communication. It is designed to support the development of aspiring and front line managers in social work and care through the introduction of key concepts such as understanding the Self, Neuro-Linguistic Programming, self-leadership and communication.
Starting with Self
How to Understand our Thoughts
The Process of Behaviour
Creating Positive Mind Solutions
Representational Systems and Words
Anchoring
Understanding Communication
Advanced Questioning Skills Model
Persuasive Language
Motivational Language
Understanding and Enhancing Thought Processes
Reframing
Setting Well-Formed Outcomes
A useful book for more experienced social workers developing management skills.
Dept of Sociology & Appl'd Soc Studies, Ulster University
September 26, 2012
A good book for managers and senior social workers, full of useful ideas, practical ideas and activities. A really interesting section on "leading self".
Faculty of Health, Staffordshire University
April 2, 2012
