I. Understanding Nonprofit Management, the Nonprofit Sector, and Nonprofit Organizations
1. Nonprofit Management as a Profession and a Field of Study
A Revolution in Management |
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Nonprofit Management as a Field of Study |
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Toward a Balanced Approach |
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Proceeding With Realism and Pride |
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2. Overview of the Nonprofit Sector
America’s Nonprofit Sector: A Historical Overview |
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Searching for a Common Vocabulary |
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Alternatives to Nonprofit |
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Size of the U.S. Nonprofit Sector |
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Differentiating the Nonprofit Sector |
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Commercialization and Tax Exemption |
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Implications for Nonprofit Managers |
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3. Theories of the Nonprofit Sector and Nonprofit Organizations
Explaining the Nonprofit Sector |
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Explaining Nonprofit Organizations |
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II. Governing and Leading Nonprofit Organizations
4. Nonprofit Governing Boards
Types of Governing Boards |
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The Governing Board’s Responsibilities |
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Explaining Board Behavior |
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Managing Nonprofit Boards |
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Nonprofit Board Effectiveness |
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The Challenge of Nonprofit Governance |
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5. Executive Leadership
Management and Leadership |
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Overview of Leadership Theories |
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The Effective Nonprofit CEO |
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III. Managing the Nonprofit Organization
6. Ensuring Accountability and Measuring Performance
Defining and Ensuring Accountability |
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Mechanisms for Accountability |
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Measuring and Managing Performance |
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Performance Measurement: The Continuing Debate |
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7. Developing Strategy, Building Capacity, and Managing Risk
Strategic Planning and Strategic Management |
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The Strategic Planning Process |
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Writing the Strategic Plan |
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Developing an Operational Plan |
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Benefits and Limitations of Strategic Planning |
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Building Organizational Capacity |
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Defining and Understanding Capacity |
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Capacity Building in Action |
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A Model for Capacity Building |
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Capacity and Organizational Life Cycles |
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Capacity Building Evaluated |
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8. Collaborations, Partnerships, and Mergers
Growing Interest in Collaboration |
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A Continuum of Relationships |
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Exploring Collaborations and Mergers |
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Drivers of Collaborations and Mergers |
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Obstacles to Collaboration and Merger |
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Collaborations and Mergers Within National Nonprofits |
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Cross-Sector Collaboration |
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Achieving Collective Impact |
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9. Managing Staff and Service Volunteers
Human Resources Management |
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An Overview of Management Theories |
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Understanding Human Motivations |
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Applying Theories to Managing the Nonprofit Workforce |
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Volunteer Management as a Career Field |
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The Future of Volunteerism |
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10. Marketing and Communications
Defining and Understanding Marketing |
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Marketing Serves the Mission |
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Integrated Marketing Communication (IMC) |
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Crafting an Effective Message |
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Evaluating Marketing and Communication |
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11. Advocacy and Lobbying
Implementing an Advocacy Program |
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Continuing Issues and Concerns |
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IV. Obtaining and Managing Resources
12. Financial Management
Definitions of Key Concepts |
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Understanding Nonprofit Finances |
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Nonprofit Financial Statements |
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Developing and Managing the Budget |
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Financial Policies and Controls |
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13. Philanthropic Fundraising
Definitions and Distinctions |
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Individual Donor Life Cycles |
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Managing Fundraising Programs |
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Ethics and Professional Standards |
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14. Social Enterprise and Earned-Income Strategies
Social Enterprise and Earned Income |
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Partnerships With Business |
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Nonprofit Business Ventures |
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Earned-Income Strategies: Issues and Decisions |
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15. Government Grants and Contracts
Changes in Sources and Patterns of Support |
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Grants, Contracts, and Fees |
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Government Support: Opportunities and Challenges |
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Seeking Government Support |
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Nonprofits in the Policy Arena |
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V. Special Topics
16. Social Entrepreneurship and Innovation
Defining and Understanding Social Entrepreneurship |
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History of Social Entrepreneurship as a Field |
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Theories of Social Entrepreneurship |
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Social Entrepreneurship Across Fields and Around the World |
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Building High-Impact Nonprofits |
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The Future of Social Enterprise and Social Entrepreneurship |
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17. Governing and Managing International and Global Organizations
Definitions and Scope of International Organizations |
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International Philanthropy and Fundraising |
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International Nonprofit Governance and Management |
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