A Strategic Approach
- Alison Bettley - The Open University
- David Mayle
- Tarek Tantoush - The Open University
How have consumer demands, environmental and ethical concerns, the advancement of technology and the globalization of business changed and redefined operations management?
This Reader explains new and emerging areas and re-evaluates some important mainstream issues. Leading specialists contribute their experiences and thoughts on four key areas. They are:
- Strategy - makes the case for regarding operations as a strategic asset in their own right
- Methodology - examines the myriad of approaches taken towards process improvement
- Technology - asks why problems associated with the implementation of technology continue to dog organisations
- Human Issues - repositions human input to the top of the operational agenda
Good book for introducing operations concepts to undergraduates. For specialists: too light on statistics and the numerical side of the discipline; for general business undergraduates: provides a fairly broad coverage, i.e. presents the essentials in a readable manner.
I like this book. As a first year undergraduate introductory text, it is pretty thorough - in its coverage, not its depth. I would not recommend it for students who are specialising in operations, because it is too shallow, and has very little quantitative content. The numerical/statistical aspects of the discipline are out of this book's scope, although they do get a mention. This book is ideal for students who are business generalists but taking an operations model, or want to get an insight into the nuts and bolts of basic production concepts. Supply chain is also introduced, which is a nice addition.
A good reader that introduces some interesting elements of operations management theory & research for students.
Returned to publisher
Excellent pieces in here that significantly augment my teaching.
Good overview, and addition to Slack - Operations Management
This reader encourages students to consider operations management critically and from a range of perspectives, enabling them to develop principles of good practice.