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Organizational Behavior - Interactive eBook
A Skill-Building Approach

Second Edition


January 2019 | SAGE Publications, Inc

This interactive eBook includes access to SAGE Premium Video and much more!  

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This dynamic interactive eBook goes way beyond highlighting and note-taking, giving you access to SAGE Premium Video—curated and produced specifically for Organizational Behavior: A Skill-Building Approach, Second Edition. Read your mobile-friendly eBook and access SAGE Premium Video and multimedia tools anywhere, anytime across desktop, smartphone, and tablet devices. Simply click on icons in the eBook to experience a broad array of multimedia features, including:      

  • VIDEO: Boost learning and bolster analysis with SAGE Premium Video! Recapping the fundamentals in every chapter, each video activity is paired with chapter learning objectives and tied to assessment via SAGE coursepacks, offering an engaging approach that appeals to diverse learners.  
  • AUDIO: Listen to engaging podcasts and audio resources that supplement and enrich key points within the text.
  • REFERENCE AND JOURNAL ARTICLES: Access articles from SAGE’s influential journals, handbooks, and encyclopedias that offer important background and exposure to seminal work in your field of study.       
  • OFFLINE READING: Using the VitalSource Bookshelf® platform, download your book to a personal computer and read it offline.       
  • SOCIAL SHARING AND FOLLOWING: Share notes and highlights with instructors and classmates who are using the same eBook, and “follow” friends and instructors as they make their own notes and highlights.      
  • ONLINE CONTENT: Access more online content via links to important data, relevant background, and profiles that enrich key concepts in the text. 

 
PART I. INTRODUCTION
 
1. Why Organizational Behavior Matters
Case Study  
What is Organizational Behavior and Why is it Important?  
Managing Human Capital  
Behavioral Science Disciplines that Contribute to OB  
A Critical-Thinking Approach to OB  
OB Challenges and Opportunities  
Three Levels of Analysis in OB  
Positive OB and High-Involvement Management  
In Review  
 
PART II. INDIVIDUAL PROCESSES
 
2. Diversity and Individual Differences
Case Study  
Diversity in OB  
The Importance of Individual Differences  
Nature Versus Nurture  
Myers-Briggs Type Indicator  
The Big Five Model  
Other Personality Attributes  
In Review  
 
3. Perception and Learning
Case Study  
Perception: Interpreting Our Environment  
Components of the Selection Process  
Why is Perception Important?  
Thinking Critically  
Common Perceptual Distortions  
Common Attribution Errors  
Learning Processes: Behavioral Theory  
Learning Processes: The Cognitive View  
In Review  
 
4. Emotions, Attitudes, and Stress
Case Study  
Emotions in Organizational Behavior  
Emotions in the Workplace  
Attitudes and Behavior  
Common Workplace Attitudes  
Stress in the Workplace  
Stress-Related Outcomes and Wellness  
In Review  
 
5. Motivation: Concepts and Theoretical Perspectives
Case Study  
The Motivation Process  
Needs Theories  
Goal-Setting Theory  
Equity Theory  
Expectancy Theory  
In Review  
 
6. Motivation: Practices and Applications
Case Study  
Intrinsic Motivation  
Types of Extrinsic Rewards  
Motivation through Job Design  
Psychological Empowerment  
Nontraditional Work Schedules  
In Review  
 
PART III. TEAMS AND TEAMWORK
 
7. Teams
Case Study  
Types of Teams  
A Model of Team Effectiveness: Context and Composition  
A Model of Team Effectiveness: Processes and Outcomes  
Team Decision Making  
Team Decision Making  
In Review  
 
8. Decision Making, Creativity and Innovation
Case Study  
Decision Making and Problem Solving  
The Big Picture: How OB Topics Fit Together  
Decision Making in the Real World  
Creativity and Innovation in Individuals, Teams, and Organizations  
Domain-Relevant Skills and Expertise  
Creative Potential Versus Practiced Creativity  
The Innovation Processes and Types  
In Review  
 
9. Ethics and Social Responsibility in Organizations
Case Study  
Ethics in Organizations  
Ethical Decision Making  
Ethical Leadership and Followership  
The Ethical Challenges of Followers  
Social Responsibility  
Building Ethical and Socially Responsible Organizations  
In Review  
 
10. Effective Communication
Case Study  
The Role of Effective Communication in Influencing Others  
Types of Communication Channels  
Barriers to Communication  
Communicating in Organizations  
Cross-Cultural Communication  
Overcoming Difficulties in Cross-Cultural Communication  
In Review  
 
11. Trust, Conflict, and Negotiation
Case Study  
Trust in Organizations  
Conflict in Teams and Organizations  
Conflict Management Strategies  
Negotiation and Dispute Resolution  
Bargaining Approaches  
In Review  
 
PART IV. LEADERSHIP AND INFLUENCE PROCESSES
 
12. Leadership Perspectives
Case Study  
What is Leadership?  
Basic Leadership Types  
Early Leadership Perspectives  
Contemporary Leadership Perspectives  
Power-Distributing Leadership Perspectives  
Values-Based Leadership Perspectives  
Cross-Cultural Leadership  
Leadership and Gender  
In Review  
 
13. Influence, Power, Politics
Case Study  
Power: Definition and Overview  
Basic Sources of Power  
Using Power: Tactics for Influencing Others  
Consequences of Influence Tactics  
Organizational Politics  
Four Different Types of Organizational Politics  
In Review  
 
PART V. ORGANIZATIONAL CONTEXT
 
14. Organizational Context
Case Study  
What is Organizational Culture?  
Artifacts of Organizational Culture  
Functions of Organizational Culture  
Types of Organizational Cultures  
Adapting Organizational Practices across Cultures  
International Assignments and Career Development  
Shaping Organizational Culture  
In Review  
 
15. Organizational Change and Structure
Case Study  
The Change Process  
Forces for Change  
Resistance to Change  
Specialization and Division of Labor  
Organizational Development  
In Review  

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