Organizational Behavior
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Organizational Behavior
A Critical-Thinking Approach

Help your students think critically and bring organizational behavior concepts to life

Experience with SAGE edge


© 2017 | 560 pages | SAGE Publications, Inc

Organizational Behavior: A Critical-Thinking Perspective provides insight into OB concepts and processes through a first-of-its-kind active learning experience. Thinking Critically challenge questions tied to Bloom’s taxonomy appear throughout each chapter, challenging students to apply, analyze, and create. Unique, engaging case narratives that span several chapters along with experiential exercises, self-assessments, and interviews with business professionals foster students’ abilities to think critically and creatively, highlight real-world applications, and bring OB concepts to life. Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray provide a “big picture” framework that illustrates how individual processes, team processes, influence processes, and organizational processes impact important organization outcomes such as individual performance, job satisfaction, team performance, and organizational performance. Rich with thought-provoking content and practical applications, students will walk away with critical thinking skills that help them make effective and thoughtful decisions.

 

 

Interactive eBook also available—FREE when bundled with the print version / new edition!

 

Your students save when you bundle the print version / new edition with the interactive eBook edition.
Use bundle ISBN 978-1-5063-3798-2.

Take a Tour of the Interactive eBook

 
Part 1. Introduction
 
Chapter 1. Why Organizational Behavior Matters
What Is Organizational Behavior and Why Is It Important?  
Managing Human Capital  
Behavioral Science Disciplines That Contribute to OB  
A Critical-Thinking Approach to OB  
OB Challenges and Opportunities  
Global Ethics  
Three Levels of Analysis in OB  
Positive OB and High-Involvement Management  
 
Part 2. Individual Processes
 
Chapter 2. Diversity and Individual Differences
Diversity in OB  
The Importance of Individual Differences  
Nature Versus Nurture  
Myers-Briggs Type Indicator and the Four Temperaments  
The Big Five Model  
Other Personality Attributes  
 
Chapter 3. Emotions, Attitudes, and Stress
Emotions in Organizational Behavior  
Emotions in the Workplace  
Attitudes and Behavior  
Common Workplace Attitudes  
Stress in the Workplace  
Stress-Related Outcomes and Wellness  
 
Chapter 4. Perceptions and Learning
Perception: Interpreting Our Environment  
Components of the Selection Process  
Why is Perception Important?  
Common Perceptual Distortions  
Common Attribution Errors  
Learning Processes: Behavioral Theory  
Learning Processes: The Cognitive View  
 
Chapter 5. Motivation: Concepts and Theoretical Perspectives
The Motivation Process  
Needs Theories  
Equity Theory  
Goal-Setting Theory  
Expectancy Theory  
 
Chapter 6. Motivation: Practices and Applications
Intrinsic Motivation  
Types of Extrinsic Rewards  
Motivation Through Job Design  
Psychological Empowerment  
Nontraditional Work Schedules  
 
Part 3. Teams and Teamwork
 
Chapter 7. Teams
Teams and Teamwork in Contemporary Organizations  
Types of Teams  
A Model of Team Effectiveness: Context and Composition  
A Model of Team Effectiveness: Processes and Outcomes  
Team Decision Making  
 
Chapter 8. Decision Making and Ethics
Decision Making and Problem Solving  
A Rational Model of Decision Making  
Decision Making in the Real World  
Ethical Decision-Making Approaches  
 
Chapter 9. Creativity and Innovation
Creativity and Innovation in Individuals, Teams, and Organizations  
A Three-Component Model of Creativity  
Support for Creativity in Organizations  
The Innovation Process  
Types of Innovation in Organizations  
 
Chapter 10. Conflict and Negotiation
Conflict in Teams and Organizations  
Conflict Management Strategies  
Trust in Organizations  
Negotiation and Dispute Resolution  
Bargaining Approaches  
 
Part 4. Leadership and Influence Processes
 
Chapter 11. Leadership Perspectives
What is Leadership?  
Formal and Informal Leadership  
Basic Leadership Types  
Early Leadership Perspectives  
Contemporary Leadership Perspectives  
Power-Distributing Leadership Perspectives  
Values-Based Leadership Perspectives  
Cross-Cultural Leadership  
Leadership and Gender  
 
Chapter 12. Influence, Power, Politics
Power: Definition and Overview  
Basic Sources of Power  
Using Power: Tactics for Influencing Others  
Consequences of Influence Tactics  
Organizational Politics  
 
Chapter 13. Effective Communication
The Role of Effective Communication in Influencing Others  
Types of Communication Channels  
Barriers to Communication  
Communicating in Organizations  
Cross-Cultural Communication  
 
Part 5. Organizational Context
 
Chapter 14. Organizational Culture
Characteristics of Organizational Culture  
Artifacts of Organizational Culture  
Functions of Organizational Culture  
Types of Organizational Cultures  
Shaping Organizational Culture  
 
Chapter 15. Organizational Strategy
Organizational Strategy  
Organizational Learning as a Strategic Process  
Globalization  
Adapting Organizational Practices Across Cultures  
International Assignments and Career Development  
 
Chapter 16. Organizational Change and Development
The Change Process  
Forces for Change  
Resistance to Change  
Organizational Development  
Types of OD Change Interventions  
 
Chapter 17. Organizational Structure, Design, and Technology
Organizational Structure  
Basic Organizing Concepts  
Types of Organizational Structures  
Organizational Design  
Integrating Technology  
 
Glossary
 
Endnotes
 
Self-Tests
 
Name Index
 
Subject Index

Supplements

Student Study Site

SAGE EDGE FOR STUDENTS enhances learning in an easy-to-use environment that offers:

  • Mobile-friendly flashcards that strengthen understanding of key terms and concepts, and make it easy to maximize your study time, anywhere, anytime
  • Mobile-friendly practice quizzes that allow you to assess how much you’ve learned and where you need to focus your attention
  • A customized online action plan that helps track your progress and enhance the learning experience
  • Chapter summaries with learning objectives that reinforce the most important material
  • Video and multimedia resources tied to learning objectives that bring concepts to life, making learning easier
  • Exclusive access to influential SAGE journal content that ties important research and scholarship to chapter concepts to strengthen learning
Instructor Resource Site

SAGE COURSEPACKS FOR INSTRUCTORS makes it easy to import our quality content into your school’s LMS. Intuitive and simple to use, it allows you to

Say NO to…

  • required access codes
  • learning a new system 

Say YES to…

  • using only the content you want and need
  • high-quality assessment and multimedia exercises

For use in: Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle

Don’t use an LMS platform? No problem, you can still access many of the online resources for your text via SAGE edge.

SAGE coursepacks include:

  • Our content delivered directly into your LMS
  • Intuitive, simple format that makes it easy to integrate the material into your course with minimal effort
  • Pedagogically robust assessment tools that foster review, practice, and critical thinking, and offer a more complete way to measure student engagement, including:
    • Diagnostic chapter pre tests and post tests that identify opportunities for improvement, track student progress, and ensure mastery of key learning objectives
    • Test banks built on AACSB standards and Bloom’s Taxonomy that provide a diverse range of test items with ExamView test generation
    • Activity and quiz options that allow you to choose only the assignments and tests you want
    • Instructions on how to use and integrate the comprehensive assessments and resources provided
  • Video resources tied to learning objectives that bring concepts to life and make learning easier, featuring:
    • Corresponding multimedia assessment options that automatically feed to your gradebook
    • Comprehensive, downloadable, easy-to-use Media Guide in the Coursepack for every video resource, listing the chapter to which the video content is tied, matching learning objective(s), a helpful description of the video content, and assessment questions
  • Editable, chapter-specific PowerPoint® slides that offer flexibility when creating multimedia lectures so you don’t have to start from scratch but you can customize to your exact needs
  • Lecture notes that summarize key concepts on a chapter-by-chapter basis to help you with preparation for lectures and class discussions
  • Lively and stimulating experiential exercises that can be used in class to reinforce active learning
  • Sample course syllabi with suggested models for structuring your course that give you options to customize your course in a way that is perfect for you
  • Teaching notes for the cases that include sample answers to case questions, as well as summaries and analyses
  • Sample answers to questions in the text that provide an essential reference
  • Additional critical-thinking challenges including suggested writing prompts and assignments
  • Ethical Dilemmas based on real-world scenarios help students develop their ethical decision making skills
  • Suggested film clips showing OB in the movies that include analysis and critical-thinking questions
  • Integrated links to the FREE interactive eBook that make it easy for your students to maximize their study time with this “anywhere, anytime” mobile-friendly version of the text. It also offers access to more digital tools and resources
  • All tables and figures from the textbook 
Key features

KEY FEATURES:    

  • Critical-thinking approach equips students with the mindset and skills needed to thrive in today’s complex organizations.  
  • Rich, extended case study narratives inspired by real people and real events illustrate OB concepts and critical thinking in action, showing students why OB matters and how OB topics fit together.   
  • A robust chapter on leadership examines classic leadership theories and timely approaches such as empowering leadership, shared leadership, authentic leadership, and servant leadership.  
  • Thinking Critically challenges, experiential exercises, self-assessments, and real-world case studies allow students to engage with the content and understand how organizational behavior affects their lives  
  • Examining the Evidence boxes highlight a recent seminal OB study and discuss its application to the real world, demonstrating how academic research applies to real-life settings.
  • OB in the Real World boxes include stories, quotes, and real-life examples from seasoned business professionals and recent graduates who describe how they have used OB concepts to positively influence outcomes and achieve organizational success.  
  • A unique chapter on creativity and innovation explores how managers can use creativity to solve problems, motivate employees, and inspire teams.   
  • Ethical dilemma boxes in each chapter put the student in the shoes of a manager, requiring them to think critically about the ethical dilemma as they respond to the question, “What would you do?”

Sample Materials & Chapters

Chapter 1

Chapter 7


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ISBN: 9781506314433
ISBN: 9781506314402