Organizational Behavior
A Skill-Building Approach

Second Edition

Christopher P. Neck - Arizona State University, USA
Jeffery D. Houghton - West Virginia University, USA
Emma L. Murray

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Courses:
Organizational Behavior | Principles of Management

January 2019 | 568 pages | SAGE Publications, Inc

Why does organizational behavior matter—isn’t it just common sense?

Organizational Behavior: A Skill-Building Approach helps students answer this question by providing insight into OB concepts and processes through an interactive skill-building approach. Translating the latest research into practical applications, authors Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray unpack how managers can develop essential skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new Second Edition provides students with a fun, hands-on introduction to the fascinating world of OB.

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ISBN: 9781544317526	Electronic Version	Suggested Retail Price: $104.40	Bookstore Price: $83.52
ISBN: 9781544317533	Loose-leaf	Suggested Retail Price: $120.00	Bookstore Price: $96.00
ISBN: 9781544317540	Paperback	Suggested Retail Price: $150.00	Bookstore Price: $120.00

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Preface

Acknowledgments

About the Authors

PART I: INTRODUCTION

CHAPTER 1: WHY ORGANIZATIONAL BEHAVIOR MATTERS

What Is Organizational Behavior and Why Is It Important?

Managing Human Capital

Behavioral Science Disciplines That Contribute to OB

A Critical-Thinking Approach to OB

OB Challenges and Opportunities

Three Levels of Analysis in OB

Positive OB and High-Involvement Management

PART II: INDIVIDUAL PROCESSES

CHAPTER 2: DIVERSITY AND INDIVIDUAL DIFFERENCES

Diversity in OB

The Importance of Individual Differences

Nature versus Nurture

Myers-Briggs Type Indicator

The Big Five Model

Other Personality Attributes

CHAPTER 3: PERCEPTION AND LEARNING

Perception: Interpreting Our Environment

Common Perceptual Distortions

Common Attribution Errors

Learning Processes: Behavioral Theory

Learning Processes: The Cognitive View

CHAPTER 4: EMOTIONS, ATTITUDES, AND STRESS

Emotions in Organizational Behavior

Emotions in the Workplace

Attitudes and Behavior

Common Workplace Attitudes

Stress in the Workplace

Stress-Related Outcomes and Wellness

CHAPTER 5: MOTIVATION: CONCEPTS AND THEORETICAL PERSPECTIVES

The Motivation Process

Needs Theories

Goal-Setting Theory

Equity Theory

Expectancy Theory

CHAPTER 6: MOTIVATION: PRACTICES AND APPLICATIONS

Intrinsic Motivation

Types of Extrinsic Rewards

Motivation through Job Design

Psychological Empowerment

Nontraditional Work Schedules

PART III: TEAMS AND TEAMWORK

CHAPTER 7: TEAMS

The Difference between Teams and Groups

A Model of Team Effectiveness: Processes and Outcomes

Types of Teams

A Model of Team Effectiveness: Context and Composition

Team Decision Making

CHAPTER 8: DECISION MAKING, CREATIVITY, AND INNOVATION

Decision Making and Problem Solving

Decision Making in the Real World

Creativity and Innovation in Individuals, Teams, and Organizations

A Three-Component Model of Creativity

Creative Potential versus Practiced Creativity

The Innovation Process and Types of Innovation

Types of Innovation in Organizations

CHAPTER 9: ETHICS AND SOCIAL RESPONSIBILITY IN ORGANIZATIONS

Ethics in Organizations

Ethical Decision Making

Ethical Leadership and Followership

Social Responsibility

Building Ethical and Socially Responsible Organizations

CHAPTER 10: EFFECTIVE COMMUNICATION

The Role of Effective Communication in Influencing Others

Types of Communication Channels

Barriers to Communication

Communicating in Organizations

Cross-Cultural Communication

CHAPTER 11: TRUST, CONFLICT, AND NEGOTIATION

Trust in Organizations

Conflict in Teams and Organizations

Conflict Management Strategies

Negotiation and Dispute Resolution

Bargaining Approaches

PART IV: LEADERSHIP AND INFLUENCE PROCESSES

CHAPTER 12: LEADERSHIP PERSPECTIVES

What Is Leadership?

Formal and Informal Leadership

Basic Leadership Types

Early Leadership Perspectives

Contemporary Leadership Perspectives

Power-Distributing Leadership Perspectives

Values-Based Leadership Perspectives

Cross-Cultural Leadership

Leadership and Gender

CHAPTER 13: INFLUENCE, POWER, AND POLITICS

Power: Definition and Overview

Basic Sources of Power

Using Power: Tactics for Influencing Others

Consequences of Influence Tactics

Organizational Politics

Four Different Types of Organizational Politics

PART V: ORGANIZATIONAL CONTEXT

CHAPTER 14: ORGANIZATIONS AND CULTURE

What Is Organizational Culture?

Artifacts of Organizational Culture

Functions of Organizational Culture

Types of Organizational Cultures

Adapting Organizational Practices across Cultures

International Assignments and Career Development

Shaping Organizational Culture

CHAPTER 15: ORGANIZATIONAL CHANGE AND STRUCTURE

The Change Process

Forces for Change

Resistance to Change

Organizational Structure

Organizational Development

Glossary

Notes

Name Index

Subject Index

Supplements

Instructor Resource Site
edge.sagepub.com/neckob2e

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LMS cartridge included with this title for use in Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle

The LMS cartridge makes it easy to import this title’s instructor resources into your learning management system (LMS). These resources include:

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Sample course syllabi
Lecture notes
All tables and figures from the textbook

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Student Study Site

edge.sagepub.com/neckob2e

The open-access Student Study Site makes it easy for students to maximize their study time, anywhere, anytime. It offers flashcards that strengthen understanding of key terms and concepts, as well as learning objectives that reinforce the most important material.

Book level is appropriate for my students. Great support from Sage in terms of supplemental material.

Matthew Peters

School Of Business Admin, Lander University

March 24, 2020

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Key features

NEW TO THIS EDITION:

The new edition is available as a digital option through SAGE Vantage, an intuitive digital platform that offers auto-graded assignments and interactive multimedia tools—including video—all designed to enable students to better prepare for class. Learn more.
New Ethics and Social Responsibility in Organizations chapter examines how to make ethical decisions and build ethical, socially responsible cultures.
New and expanded coverage of diversity and inclusion, trust, group think, virtual teams, stress and wellness, change models, and resistance to change.
15 new chapter opening case studies on real-world companies such as REI, Twitter, the NFL, and Under Armour.
New Up For Debate features challenge students to think critically about controversial management issues.
New Examining the Evidence boxed features unpack cutting-edge research findings.
You Make the Call videos present students with realistic workplace dilemmas they must solve, giving students a chance to practice their critical thinking and decision-making abilities.
Did You Know? videos expose students to counter-intuitive or little known OB facts, challenging student assumptions that OB is just common sense.
10 new OB in the Real World profiles on both seasoned business professionals and recent graduates who describe how they have used OB concepts to achieve important outcomes like organizational success.
New experiential exercises and new online exercises added to each chapter for easy use in face-to-face, online, and hybrid classes.

KEY FEATURES:

Emphasis on explaining why organizational behavior matters and debunking the myth that OB is just common sense.
Skill-building approach along with an emphasis on critical thinking equips students with the mindset and skills needed to thrive in today’s organizations.
30 real-world case studies and 15 OB in Action profile a wide range of companies and individuals using OB theories and concepts. Examples include Southwest and Uber.
Experiential exercises, self-assessments, and Thinking Critically questions allow students to engage with the content and understand how organizational behavior affects their lives.

Sample Materials & Chapters

3. Perception and Learning

7. Teams

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Organizational Behavior- Vantage Digital Option

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Organizational Behavior
A Skill-Building Approach

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