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Organizational Behavior
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Organizational Behavior
A Skill-Building Approach

Second Edition
Available with:


January 2019 | 568 pages | SAGE Publications, Inc
Why does organizational behavior matter—isn’t it just common sense?  

Organizational Behavior: A Skill-Building Approach helps students answer this question by providing insight into OB concepts and processes through an interactive skill-building approach. Translating the latest research into practical applications, authors Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray unpack how managers can develop essential skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new Second Edition provides students with a fun, hands-on introduction to the fascinating world of OB.   

This title is accompanied by a complete teaching and learning package. Contact your SAGE representative to request a demo.
  • Digital Option / Courseware
    SAGE Vantage is an intuitive digital platform that delivers this text’s content and course materials in a learning experience that offers auto-graded assignments and interactive multimedia tools, all carefully designed to ignite student engagement and drive critical thinking. Built with you and your students in mind, it offers simple course set-up and enables students to better prepare for class.
    • Assignable Video with Assessment
      Assignable video (available with SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life.
  • LMS Cartridge (formerly known as SAGE Coursepacks): Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site.  Learn more.

 
Preface
 
Acknowledgments
 
About the Authors
 
PART I: INTRODUCTION
 
CHAPTER 1: WHY ORGANIZATIONAL BEHAVIOR MATTERS
What Is Organizational Behavior and Why Is It Important?

 
Managing Human Capital

 
Behavioral Science Disciplines That Contribute to OB

 
A Critical-Thinking Approach to OB

 
OB Challenges and Opportunities

 
Three Levels of Analysis in OB

 
Positive OB and High-Involvement Management

 
 
PART II: INDIVIDUAL PROCESSES
 
CHAPTER 2: DIVERSITY AND INDIVIDUAL DIFFERENCES
Diversity in OB

 
The Importance of Individual Differences

 
Nature versus Nurture

 
Myers-Briggs Type Indicator

 
The Big Five Model

 
Other Personality Attributes

 
 
CHAPTER 3: PERCEPTION AND LEARNING
Perception: Interpreting Our Environment

 
Common Perceptual Distortions

 
Common Attribution Errors

 
Learning Processes: Behavioral Theory

 
Learning Processes: The Cognitive View

 
 
CHAPTER 4: EMOTIONS, ATTITUDES, AND STRESS
Emotions in Organizational Behavior

 
Emotions in the Workplace

 
Attitudes and Behavior

 
Common Workplace Attitudes

 
Stress in the Workplace

 
Stress-Related Outcomes and Wellness

 
 
CHAPTER 5: MOTIVATION: CONCEPTS AND THEORETICAL PERSPECTIVES
The Motivation Process

 
Needs Theories

 
Goal-Setting Theory

 
Equity Theory

 
Expectancy Theory

 
 
CHAPTER 6: MOTIVATION: PRACTICES AND APPLICATIONS
Intrinsic Motivation

 
Types of Extrinsic Rewards

 
Motivation through Job Design

 
Psychological Empowerment

 
Nontraditional Work Schedules

 
 
PART III: TEAMS AND TEAMWORK
 
CHAPTER 7: TEAMS
The Difference between Teams and Groups

 
A Model of Team Effectiveness: Processes and Outcomes

 
Types of Teams

 
A Model of Team Effectiveness: Context and Composition

 
Team Decision Making

 
 
CHAPTER 8: DECISION MAKING, CREATIVITY, AND INNOVATION
Decision Making and Problem Solving

 
Decision Making in the Real World

 
Creativity and Innovation in Individuals, Teams, and Organizations

 
A Three-Component Model of Creativity

 
Creative Potential versus Practiced Creativity

 
The Innovation Process and Types of Innovation

 
Types of Innovation in Organizations

 
 
CHAPTER 9: ETHICS AND SOCIAL RESPONSIBILITY IN ORGANIZATIONS
Ethics in Organizations

 
Ethical Decision Making

 
Ethical Leadership and Followership

 
Social Responsibility

 
Building Ethical and Socially Responsible Organizations

 
 
CHAPTER 10: EFFECTIVE COMMUNICATION
The Role of Effective Communication in Influencing Others

 
Types of Communication Channels

 
Barriers to Communication

 
Communicating in Organizations

 
Cross-Cultural Communication

 
 
CHAPTER 11: TRUST, CONFLICT, AND NEGOTIATION
Trust in Organizations

 
Conflict in Teams and Organizations

 
Conflict Management Strategies

 
Negotiation and Dispute Resolution

 
Bargaining Approaches

 
 
PART IV: LEADERSHIP AND INFLUENCE PROCESSES
 
CHAPTER 12: LEADERSHIP PERSPECTIVES
What Is Leadership?

 
Formal and Informal Leadership

 
Basic Leadership Types

 
Early Leadership Perspectives

 
Contemporary Leadership Perspectives

 
Power-Distributing Leadership Perspectives

 
Values-Based Leadership Perspectives

 
Cross-Cultural Leadership

 
Leadership and Gender

 
 
CHAPTER 13: INFLUENCE, POWER, AND POLITICS
Power: Definition and Overview

 
Basic Sources of Power

 
Using Power: Tactics for Influencing Others

 
Consequences of Influence Tactics

 
Organizational Politics

 
Four Different Types of Organizational Politics

 
 
PART V: ORGANIZATIONAL CONTEXT
 
CHAPTER 14: ORGANIZATIONS AND CULTURE
What Is Organizational Culture?

 
Artifacts of Organizational Culture

 
Functions of Organizational Culture

 
Types of Organizational Cultures

 
Adapting Organizational Practices across Cultures

 
International Assignments and Career Development

 
Shaping Organizational Culture

 
 
CHAPTER 15: ORGANIZATIONAL CHANGE AND STRUCTURE
The Change Process

 
Forces for Change

 
Resistance to Change

 
Organizational Structure

 
Organizational Development

 
 
Glossary
 
Notes
 
Name Index
 
Subject Index

Supplements

Instructor Resource Site
edge.sagepub.com/neckob2e


For additional information, custom options, or to request a personalized walkthrough of these resources, please contact your sales representative.


LMS cartridge included with this title for use in Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle

The LMS cartridge makes it easy to import this title’s instructor resources into your learning management system (LMS). These resources include:

  • Test banks
  • Editable chapter-specific PowerPoint® slides
  • Sample course syllabi
  • Lecture notes
  • All tables and figures from the textbook 
Don’t use an LMS platform?

You can still access all of the same online resources for this title via the password-protected Instructor Resource Site.
Student Study Site

edge.sagepub.com/neckob2e

 

The open-access Student Study Site makes it easy for students to maximize their study time, anywhere, anytime. It offers flashcards that strengthen understanding of key terms and concepts, as well as learning objectives that reinforce the most important material.

Book level is appropriate for my students. Great support from Sage in terms of supplemental material.

Matthew Peters
School Of Business Admin, Lander University
October 12, 2019
Key features

NEW TO THIS EDITION: 

  •  The new edition is available as a digital option through SAGE Vantage, an intuitive digital platform that offers auto-graded assignments and interactive multimedia tools—including video—all designed to enable students to better prepare for class. Learn more.
  • New Ethics and Social Responsibility in Organizations chapter examines how to make ethical decisions and build ethical, socially responsible cultures. 
  • New and expanded coverage of diversity and inclusion, trust, group think, virtual teams, stress and wellness, change models, and resistance to change.
  • 15 new chapter opening case studies on real-world companies such as REI, Twitter, the NFL, and Under Armour.
  • New Up For Debate features challenge students to think critically about controversial management issues.
  • New Examining the Evidence boxed features unpack cutting-edge research findings.
  • You Make the Call videos present students with realistic workplace dilemmas they must solve, giving students a chance to practice their critical thinking and decision-making abilities.
  • Did You Know? videos expose students to counter-intuitive or little known OB facts, challenging student assumptions that OB is just common sense.
  • 10 new OB in the Real World profiles on both seasoned business professionals and recent graduates who describe how they have used OB concepts to achieve important outcomes like organizational success.
  • New experiential exercises and new online exercises added to each chapter for easy use in face-to-face, online, and hybrid classes.   

KEY FEATURES: 

  • Emphasis on explaining why organizational behavior matters and debunking the myth that OB is just common sense.
  • Skill-building approach along with an emphasis on critical thinking equips students with the mindset and skills needed to thrive in today’s organizations.  
  • 30 real-world case studies and 15 OB in Action profile a wide range of companies and individuals using OB theories and concepts. Examples include Southwest and Uber.
  • Experiential exercises, self-assessments, and Thinking Critically questions allow students to engage with the content and understand how organizational behavior affects their lives.  

Sample Materials & Chapters

3. Perception and Learning

7. Teams


Vantage Reference: 
Organizational Behavior- Vantage Digital Option

For instructors

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