You are here

Organizational Behavior
Share

Organizational Behavior
A Skill-Building Approach

Second Edition
Experience with SAGE edge


January 2019 | 568 pages | SAGE Publications, Inc
Why does organizational behavior matter—isn’t it just common sense?  

Organizational Behavior: A Skill-Building Approach helps students answer this question by providing insight into OB concepts and processes through an interactive skill-building approach. Translating the latest research into practical applications, authors Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray unpack how managers can develop essential skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new Second Edition provides students with a fun, hands-on introduction to the fascinating world of OB.   

A Complete Teaching & Learning Package   

SAGE Premium Video  
Included in the interactive eBook! SAGE Premium Video tools and resources boost comprehension and bolster analysis. Videos include You Make the Call and Did You Know? videos. Learn more.
  
Interactive eBook  
Includes access to SAGE Premium Video, multimedia tools, and much more! Save when you bundle the interactive eBook with the new edition. Order using bundle ISBN: 978-1-5443-6589-3. Learn more.  

SAGE coursepacks  
FREE! Easily import our quality instructor and student resource content into your school’s learning management system (LMS) and save time. Learn more.

SAGE edge  
FREE online resources for students that make learning easier. See how your students benefit.
 
Preface
 
Acknowledgments
 
About the Authors
 
PART I: INTRODUCTION
 
CHAPTER 1: WHY ORGANIZATIONAL BEHAVIOR MATTERS
What Is Organizational Behavior and Why Is It Important?  
Managing Human Capital  
Behavioral Science Disciplines That Contribute to OB  
A Critical-Thinking Approach to OB  
OB Challenges and Opportunities  
Three Levels of Analysis in OB  
Positive OB and High-Involvement Management  
 
PART II: INDIVIDUAL PROCESSES
 
CHAPTER 2: DIVERSITY AND INDIVIDUAL DIFFERENCES
Diversity in OB  
The Importance of Individual Differences  
Nature versus Nurture  
Myers-Briggs Type Indicator  
The Big Five Model  
Other Personality Attributes  
 
CHAPTER 3: PERCEPTION AND LEARNING
Perception: Interpreting Our Environment  
Common Perceptual Distortions  
Common Attribution Errors  
Learning Processes: Behavioral Theory  
Learning Processes: The Cognitive View  
 
CHAPTER 4: EMOTIONS, ATTITUDES, AND STRESS
Emotions in Organizational Behavior  
Emotions in the Workplace  
Attitudes and Behavior  
Common Workplace Attitudes  
Stress in the Workplace  
Stress-Related Outcomes and Wellness  
 
CHAPTER 5: MOTIVATION: CONCEPTS AND THEORETICAL PERSPECTIVES
The Motivation Process  
Needs Theories  
Goal-Setting Theory  
Equity Theory  
Expectancy Theory  
 
CHAPTER 6: MOTIVATION: PRACTICES AND APPLICATIONS
Intrinsic Motivation  
Types of Extrinsic Rewards  
Motivation through Job Design  
Psychological Empowerment  
Nontraditional Work Schedules  
 
PART III: TEAMS AND TEAMWORK
 
CHAPTER 7: TEAMS
The Difference between Teams and Groups  
A Model of Team Effectiveness: Processes and Outcomes  
Types of Teams  
A Model of Team Effectiveness: Context and Composition  
Team Decision Making  
 
CHAPTER 8: DECISION MAKING, CREATIVITY, AND INNOVATION
Decision Making and Problem Solving  
Decision Making in the Real World  
Creativity and Innovation in Individuals, Teams, and Organizations  
A Three-Component Model of Creativity  
Creative Potential versus Practiced Creativity  
The Innovation Process and Types of Innovation  
Types of Innovation in Organizations  
 
CHAPTER 9: ETHICS AND SOCIAL RESPONSIBILITY IN ORGANIZATIONS
Ethics in Organizations  
Ethical Decision Making  
Ethical Leadership and Followership  
Social Responsibility  
Building Ethical and Socially Responsible Organizations  
 
CHAPTER 10: EFFECTIVE COMMUNICATION
The Role of Effective Communication in Influencing Others  
Types of Communication Channels  
Barriers to Communication  
Communicating in Organizations  
Cross-Cultural Communication  
 
CHAPTER 11: TRUST, CONFLICT, AND NEGOTIATION
Trust in Organizations  
Conflict in Teams and Organizations  
Conflict Management Strategies  
Negotiation and Dispute Resolution  
Bargaining Approaches  
 
PART IV: LEADERSHIP AND INFLUENCE PROCESSES
 
CHAPTER 12: LEADERSHIP PERSPECTIVES
What Is Leadership?  
Formal and Informal Leadership  
Basic Leadership Types  
Early Leadership Perspectives  
Contemporary Leadership Perspectives  
Power-Distributing Leadership Perspectives  
Values-Based Leadership Perspectives  
Cross-Cultural Leadership  
Leadership and Gender  
 
CHAPTER 13: INFLUENCE, POWER, AND POLITICS
Power: Definition and Overview  
Basic Sources of Power  
Using Power: Tactics for Influencing Others  
Consequences of Influence Tactics  
Organizational Politics  
Four Different Types of Organizational Politics  
 
PART V: ORGANIZATIONAL CONTEXT
 
CHAPTER 14: ORGANIZATIONS AND CULTURE
What Is Organizational Culture?  
Artifacts of Organizational Culture  
Functions of Organizational Culture  
Types of Organizational Cultures  
Adapting Organizational Practices across Cultures  
International Assignments and Career Development  
Shaping Organizational Culture  
 
CHAPTER 15: ORGANIZATIONAL CHANGE AND STRUCTURE
The Change Process  
Forces for Change  
Resistance to Change  
Organizational Structure  
Organizational Development  
 
Glossary
 
Notes
 
Name Index
 
Subject Index

Supplements

Instructor Resource Site

Instructors: SAGE coursepacks and SAGE edge online resources are included FREE with this text. For a brief demo, contact your sales representative today.  

edge.sagepub.com/neckob2e  

SAGE coursepacks for instructors makes it easy to import our quality content into your school’s learning management system (LMS)*. Intuitive and simple to use, it allows you to  

Say NO to…

  • required access codes
  • learning a new system  

Say YES to…

  • using only the content you want and need
  • high-quality assessment and multimedia exercises  

*For use in: Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle  

Don’t use an LMS platform? No problem, you can still access many of the online resources for your text via SAGE edge.

With SAGE coursepacks, you get:

  • quality textbook content delivered directly into your LMS
  • an intuitive, simple format that makes it easy to integrate the material into your course with minimal effort;
  • assessment tools that foster review, practice, and critical thinking, including:
    • diagnostic chapter pre tests and post tests that identify opportunities for improvement, track student progress, and ensure mastery of key learning objectives
    • test banks built on AACSB standards and Bloom’s Taxonomy that provide a diverse range of test items with ExamView test generation
    • activity and quiz options that allow you to choose only the assignments and tests you want 
    • instructions on how to use and integrate the comprehensive assessments and resources provided;
  • assignable SAGE Premium Video (available via the interactive eBook version, linked through SAGE coursepacks) that is tied to learning objectives, and curated and produced exclusively for this text to bring concepts to life, featuring:
    • You Make the Call videos present students with realistic workplace dilemmas they must solve, giving students a chance to practice their critical thinking and decision making abilities
    • Did You Know? videos expose students to counter-intuitive or little known OB facts, challenging student assumptions that OB is just common sense
    • TedTalk lectures on organizational behavior
    • Corresponding multimedia assessment options that automatically feed to your gradebook
    • Comprehensive, downloadable, easy-to-use Media Guide in the Coursepack for every video resource, listing the chapter to which the video content is tied, matching learning objective(s), a helpful description of the video content, and assessment questions 
  • exclusive SAGE journal and reference content, built into course materials and assessment tools, that ties influential research and scholarship to chapter concepts;      
  • access to real-world cases from SAGE Business Cases and discussions for additional in-depth analysis in the Interactive eBook;      
  • editable, chapter-specific PowerPoint® slides that offer flexibility when creating multimedia lectures so you don’t have to start from scratch;       
  • sample course syllabi with suggested models for structuring your course that give you options to customize your course to your exact needs;       
  • lecture notes that summarize key concepts on a chapter-by-chapter basis to help you with preparation for lectures and class discussions;   
  • sample answers to in-text questions that provide an essential reference     
  • lively and stimulating experiential exercises and activities that can be used in class to reinforce active learning and the skill-building approach       
  • teaching notes for the cases to guide analysis      
  • integrated links to the interactive eBook that make it easy for students to maximize their study time with this “anywhere, anytime” mobile-friendly version of the text. It also offers access to more digital tools and resources, including SAGE Premium Video; and       
  • all tables and figures from the textbook         
Student Study Site

edge.sagepub.com/neckob2e  

SAGE edge for students enhances learning, it’s easy to use, and offers:

  • an open-access site that makes it easy for students to maximize their study time, anywhere, anytime;    
  • video resources that bring concepts to life, are tied to learning objectives, and are curated and produced exclusively for this text;
  • eFlashcards that strengthen understanding of key terms and concepts;      
  • eQuizzes that allow students to practice and assess how much they’ve learned and where they need to focus their attention;     
  • chapter learning objectives that reinforce the most important material;      
  • exclusive access to influential SAGE journal and reference content that ties important research and scholarship to chapter concepts to strengthen learning
Key features

NEW TO THIS EDITION: 

  • New Ethics and Social Responsibility in Organizations chapter examines how to make ethical decisions and build ethical, socially responsible cultures. 
  • New and expanded coverage of diversity and inclusion, trust, group think, virtual teams, stress and wellness, change models, and resistance to change.
  • 15 new chapter opening case studies on real-world companies such as REI, Twitter, the NFL, and Under Armour.
  • New Up For Debate features challenge students to think critically about controversial management issues.
  • New Examining the Evidence boxed features unpack cutting-edge research findings.
  • You Make the Call videos present students with realistic workplace dilemmas they must solve, giving students a chance to practice their critical thinking and decision-making abilities.
  • Did You Know? videos expose students to counter-intuitive or little known OB facts, challenging student assumptions that OB is just common sense.
  • 10 new OB in the Real World profiles on both seasoned business professionals and recent graduates who describe how they have used OB concepts to achieve important outcomes like organizational success.
  • New experiential exercises and new online exercises added to each chapter for easy use in face-to-face, online, and hybrid classes.   

KEY FEATURES: 

  • Emphasis on explaining why organizational behavior matters and debunking the myth that OB is just common sense.
  • Skill-building approach along with an emphasis on critical thinking equips students with the mindset and skills needed to thrive in today’s organizations.  
  • 30 real-world case studies and 15 OB in Action profile a wide range of companies and individuals using OB theories and concepts. Examples include Southwest and Uber.
  • Experiential exercises, self-assessments, and Thinking Critically questions allow students to engage with the content and understand how organizational behavior affects their lives.  

Sample Materials & Chapters


Preview this book

For instructors

Select a Purchasing Option

Electronic version
Prices from
$68.00*
*180 day rental

Loose-leaf
ISBN: 9781544317533
$102.00

Paperback
ISBN: 9781544317540
$135.00