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Organizational Citizenship Behavior
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Organizational Citizenship Behavior
Its Nature, Antecedents, and Consequences



June 2005 | 360 pages | SAGE Publications, Inc
Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship behavior (OCB) in recent years as it has increasingly evoked interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer conceptual insight as they build upon the various works that have been done on the subject and seek to update the record about OCB.  

Key Features:
  • Explores how OCB translates into objective measures of efficiency, profitability, customer satisfaction, and other criteria of organizational functioning
  • Examines how important OCB is in other societal cultures and correlates findings from North American studies
  • Addresses the relative importance of individual personality as a factor in determining OCB  

OCB has become a foundation for concepts in Organizational Studies. This book provides an all-encompassing resource for students, scholars, and practitioners looking for a comprehensive understanding on this key topic. It is an excellent textbook for advanced undergraduate and graduate students studying organizational behavior or organizational psychology in courses such as Strategic Human Resource Management, Measurement of Work Performance; Behavioral Organization Theory; and Social Psychology of Organizations. 


 
The Good Sam
 
The Study of OCB: Its Roots, Structure, and Frameworks
 
OCB in the Context of Organization Theory
 
Attitudinal and Dispositional Antecendents of OCB
 
The Impact of Leadership and Work Environments on OCB
 
The Effects of OCB on Performance Evaluations and Judgments
 
The Effects of OCB on Organizational Performance and Success
 
Implications for HR Practitioners and OCB Researchers
 
Appendix
 
References
 
Index
 
About the Authors
Key features
  • Has the emphasis on job satisfaction as precursor of individual OCB been misplaced?
  • What evidence is there that OCB does actually translate into objective measures of efficiency, profitability, customer satisfaction, and other criteria of organizational functioning?
  • Is OCB, as we have come to understand it, important in other societal cultures? Does it take the same forms, have the same meaning, and have the same correlates as found in North American studies?
  • Do frameworks about OCB lend themselves to experimental inquiry, and if so, do the results support those from cross-sectional studies?
  • What is the relative importance of individual personality as a factor in determining OCB