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Organizational Communication

Organizational Communication
A Critical Approach

August 2012 | 432 pages | SAGE Publications, Inc
Organizational Communication: A Critical Approach is the first textbook in the field that is written from a critical perspective while providing a comprehensive survey of theory and research in organizational communication. The text familiarizes students with the field of organizational communication—historically, conceptually, and practically—and challenges them to reconsider their common sense understandings of work and organizations, preparing them for participation in 21st century organizational settings. Linking theory with practice, Mumby skillfully explores the significant role played by organizations and corporations in constructing our identities. The book thus provides important ways for students to critically reflect on their own relationships to work, consumption, and organizations.
1. Introducing Organizational Communication
2. The Critical Approach
3. Scientific Management, Bureaucracy, and the Emergence of the Modern Organization
4. The Human Relations School
5. Organizations as Communication Systems
6. Communication, Culture, and Organizing
7. Power and Resistance at Work
8. The Postmodern Workplace: Teams, Emotions, and No-Collar Work
9. Communicating Gender at Work
10. Communicating Difference at Work
11. Leadership Communication in the New Workplace
12. Branding and Consumption
13. Organizational Communication, Globalization, and Democracy
14. Communication, Meaningful Work, and Personal Identity

We are focusing Pt 2 of the textbook because it takes a complex, critical, and topical approach to issues in ADVANCED org com - supplemented by journal articles.

Dr Tiffany Ann Dykstra-DeVette
Communication Studies Dept, West Virginia University
August 22, 2016

Although the book contained excellent content for org comm, it was too narrow for our EDL 811 course - I would have had to require a number of high costs books to cover the remaining course content. This challenge had very little to do with the quality of the text - just not a good fit...

Dr Sharon Hoffman
Educational Admin , southeastern Louisiana University
August 22, 2014

Being used by another faculty now, no feedback yet.

Dr Lawrence Audler
Business Administration , Our Lady of Holy Cross College
March 14, 2014

Superb book designed specifically for graduate students.

Mrs Tammy Foster-Knight
School Of Business, Southern New Hampshire Univ
December 19, 2013

A good text for the general organizational communication class. Was looking for a text that focused on the mico elements of organizational communication.

Dr Jane Fitzgibbon
Communications , Wayne State University
October 28, 2013

Higher level than what I was looking for but may use for a different course in the future.

Ms Michelle Evans
Public Administration, Florida Atlantic University - Fort Lauderdale
October 2, 2013

Too high level.

Mrs Brandi Ulrich
Sch Of Bus Computers Tech Stds, Anne Arundel Community College
September 15, 2013

Provides good critical perspective on organisational communication. Useful for students whose studies need to reflect on communications based internships.

Ms Hazel Westwood
Department of Marketing, Birmingham University
August 8, 2013

Very much recommendable for students on BA and especially MA-levels. A central work within organizational communication.

Mrs Anna karina Kjeldsen
Aarhus School of Business, Aarhus University
April 18, 2013

Mumby's work is amazingly consistent with our program approach and the course objectives. The book itself is well researched and written.

And the ancillary resources are incredible. I've been teaching at the university-level for only a couple of years and this is my first experience with this kind of support. It's difficult to imagine a publisher doing more than Sage is doing with this book. Bravo.

Mr Tim Penner
School of Communication and Culture, Royal Roads Univ
March 30, 2013
Key features

  • A thematic critical perspective on organizational communication provides a fresh lens to examine traditional theory and research focusing on connections among communication, power, and control.
  • Critical Case Studies in each chapter provide practical applications of theoretical perspectives, showing students how theories can be critically applied to everyday organizational life.
  • "Critical Technologies" boxes in each chapter give students a critical lens for exploring how communication technologies impact organizational life.
  • A Chapter on Branding and Consumption (12) extends analysis of organizational communication beyond the workplace to examine the societal impact of organizations on consumption and human identity.
  • A Chapter on Gender and Feminism (9) and a Chapter on Difference (10) provide comprehensive accounts of gender and difference that illustrate how they are constructed through communication processes.
  • A Chapter on The Meaning of Work (14) helps students to critically examine the role and influence of work and organizations in their broader lives.

Sample Materials & Chapters


ch 1

ch 12 & 13

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ISBN: 9781412963152