Today’s public administrators struggle to remain efficient in the face of polarization and gridlock, while at the same time, must maintain their performance despite shifting demographics and challenging economic and budgetary conditions. Kettl hones in on three overarching themes of politics, accountability, and performance to give students a realistic, relevant, and well-researched view of the field. Understanding the need to balance theory with practice, chapter discussions provide the foundational concepts necessary to understand how the administrative process works, while case studies apply those concepts at the federal, state, and local levels. The new sixth edition now showcases a full-color interior that will grab students’ attention and improve data analysis skills with eye-catching photos, tables, figures, maps, and charts. Also thoroughly updated with new scholarship, data, and events, this text remains reader friendly with its engaging vignettes and rich examples.