Sage values our relationship with you and recognises the importance of respecting and protecting your personal information and privacy.
This policy (together with any other resources referred to in it) sets out the basis on which any personal information you provide to us (or data we collect about you from other sources) will be processed (meaning collected, stored, and otherwise used) by us.
Please note that this policy may be further supplemented by terms included on other Sage websites where you might register.
Please read this policy carefully as it sets out what you can expect from us and gives you our contact details if you wish to ask any questions or raise concerns about how we are processing your personal information.
Data protection legislation gives you a number of rights to protect you against an organisation mishandling your personal information. It is important that you understand your rights and in this document we have set out what those rights are and how you can exercise your rights in respect of Sage's processing of your personal information.
Information you provide to us – you may provide us with information when you are:
The information you give us may include your name, email address, mailing address, telephone number, financial or credit card details, academic institution, affiliation, job title, or subject specialism.
Information we collect about you – we may also process certain personal information about you which you have not provided to us yourself.
In limited circumstances, we may collect data that you have made available in the public domain, such as your contact details, research interests, courses that you teach and the institution at which you are based. When we do this, we carefully consider whether to do so is in your interest and any impact on your rights, and we will inform you as soon as practically possible about our use of your data and your right to object to these uses and how to unsubscribe from any communications from us.
Information from other sources – we also work with third parties and may receive information about you from them.
We work with business partners, such as web hosting providers, email service providers, list brokers and other third parties, to deliver our products, services and communications, and they may provide us with additional information about you. This could include details of content that you have viewed or requested through the SAGE platforms and other websites, or details of which email communications from us you viewed or clicked.
We may obtain your personal details as a result of a journal transfer or business acquisition, or from societies and associations that we work with.
Cookies – When you visit our websites we automatically collect technical information from your computer or another device.
The information we may collect about you in this way may include, without limitation, the Internet Protocol (IP) address used, your browser type and version, the type of device used, and the time zone setting. We may also collect information about each visit you make to our website, including which website you were on immediately before you navigated to our sites, and how you have progressed through and from our sites – as well as content you have searched for or viewed on our sites.
Google User ID – We use the Google User ID feature to associate individual user visits/website sessions from different devices with a unique user ID. This data is used in accordance with Google’s policies, and we do not transmit personally identifiable information to Google. We may use the Google User ID feature to stitch together data from unauthenticated sessions and authenticated sessions, and also combine this with data in our contact database. We use this data to understand usage better and to serve the needs of users through tailored communications. You can opt out of Google Analytics’ tracking entirely by using the Google Analytics Opt-out Browser Add-on developed by Google, available at https://tools.google.com/dlpage/gaoptout/. If you opt out, you may receive marketing or advertising from us that is not as tailored as it otherwise would have been.
We use information held about you in the following ways:
To deliver our products and services to you – we may use your personal information to:
To improve the effectiveness of our products, services and marketing communications – we may use your personal information (in each case as is necessary for our legitimate interests or exceptionally where you have given your consent) to:
References to our "legitimate interests" in this policy include our commercial interests in operating our business (and the business of Sage Publications more generally) in an efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements.
If you would like to update your details, including details of how you prefer to be contacted for marketing purposes, you can do this by:
If you wish to unsubscribe from marketing emails from Sage you can do so via this unsubscribe form. Please note that this will not affect any Sage Journals alerts sent from our journals website. These can be managed separately on the journals.sagepub.com platform.
If you decide to change your marketing preferences you may still be contacted by Sage in relation to other business activities or transactions.
For the purposes referred to in this policy and relying on the bases for processing as set out above, we may share your personal information amongst businesses in Sage , namely:
Sage may also share your personal information with our business partners who are providing a service to us, for example:
In addition, where the products or services that you have accessed via Sage are provided by us on behalf of a third party such as an academic society or association, we may share your details with them, unless you have asked us not to do so.
We may also transfer personal data of article authors, editors and board members and subscribers to our journals in the event that a journal transfers to another publisher (and including where, for example, your personal information is included on a marketing list which is transferred as a significant asset in a business sale or asset sale).
If you register for a sponsored event, then we may share your data with event sponsors, where we have informed you that we will do this at the point at which you register for the event.
We retain your personal information for as long as necessary to finalise any transaction with you. We will normally retain your information for seven (7) years after your last recorded interaction with SAGE although there may be exceptions to this, for example where we have a legal obligation to retain information for a longer period, or where we store limited personal information securely in an archive (for reference purposes).
You have the following rights:
Please note that these rights are not absolute, and we may be entitled to refuse requests where exceptions apply. If you wish to exercise any of these rights, please contact us using the contact details set out below.
If you are a resident of the United States, state privacy law may provide you with additional rights regarding our use of your personal information. To learn more about your privacy rights, please visit our US Privacy Statement.
For the purposes of the General Data Protection Regulation (GDPR), the data controller is Sage Publications Ltd, 1 Oliver’s Yard, 55 City Road, London EC1Y 1SP.
Sage is a global company and our systems and management team are integrated throughout the organisation. Your personal information will be accessible to Sage employees and business partner service providers based outside the EEA. We have an agreement in place across the organisation to safeguard your personal information and to ensure the same high standards of data protection exist across Sage Publications. Where we use third parties to process information on our behalf we will ensure that there are the necessary agreements in place to provide the same standards that we have at Sage – and incorporating the European Commission approved model clauses where necessary to provide a lawful basis for the transfer of personal information outside the EEA.
If you are an EU Citizen and are not satisfied with how we are processing your personal data, you can refer us to the Information Commissioner. You can find out more about your rights under data protection legislation from the Information Commissioner's Office website available at: www.ico.org.uk.
If you have any comments, questions or concerns about anything you have read on this page or you are concerned how your personal information has been handled by Sage, you can contact us using the following details:
If we make changes to this policy we will detail them on this page. If it is appropriate we may provide you with details by email; we suggest that you regularly visit this page to see any changes or updates to this policy.
This policy was last reviewed in September 2023 and will be reviewed again in, or before, September 2024.