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Quality Management in Higher Education
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Quality Management in Higher Education

First Edition
  • Marmar Mukhopadhyay - Chairman, Educational Technology and Management Academy, Gurgaon, Haryana


August 2016 | 388 pages | SAGE Publications Pvt. Ltd

A timely intervention as higher education in India begins to pay equal importance to Quality, alongside Access and Equity.

Indian higher education is the third largest in the world. It is undergoing unprecedented expansion and reforms. Yet, no Indian university figures among the World’s Top 100! The problem lies primarily with the quality of higher education. This book serves as a quality management guide for the heads of colleges and universities, focusing on issues, techniques and improvement at the institutional level. In building up a sound framework, it effectively combines generic methods and techniques with specific mechanisms of quality assurance for in-campus activities such as curriculum planning, teaching learning processes, human resource management, infrastructure management and information and communication technologies. The author’s expertise as a management scientist, trainer of heads of higher education institutes and experience of institution building gives the book an extra edge.   

 


 
Preface
 
Front Piece
 
In Search of a Philosophy of Quality Higher Education
 
METHODS OF QUALITY MANAGEMENT
 
Quality Circle
 
Total Quality Management
 
Quality: Micromanagement
 
Strategic Planning
 
IN-CAMPUS QUALITY MANAGEMENT
 
Curriculum in Higher Education
 
Cogitagogy: Quality Teaching–Learning
 
Quality of Examination and Student Assessment
 
Quality of Research in Higher Education
 
Quality Infrastructure
 
Human Resource Management
 
LEVERS OF CHANGE
 
Student Involvement in Quality Management
 
Leadership for Quality Management
 
ICT Integrated Education and Management
 
END PIECE
 
Quality Culture in Higher Education
 
Bibliography
 
Index

The book is slick in its presentation, written in the classic format — with a prologue, epilogue, and the main text, which is divided into three neat categories, titled — Methods of Quality Management, In-campus Quality Management and Levers of Change. It also has an exhaustive and error-free bibliography and index…gives practical and handy tips for working on quality issues to any administrator or faculty member. The book can claim space on the shelves of all HEIs, for developing a basic understanding of quality management.

The Tribune, February 12, 2017

Marmar Mukhopadhyay’s book is a useful quality management guide for heads of colleges and universities… [He] carefully outlines the issues heads of colleges and universities need to tackle and the process, tools and techniques that can be deployed… The book is simply written and full of practical ideas.

Civil Society, January 2017
Key features

A timely intervention as higher education in India begins to pay equal importance to Quality, alongside Access and Equity.

Indian higher education is the third largest in the world. It is undergoing unprecedented expansion and reforms. Yet, no Indian university figures among the World’s Top 100! The problem lies primarily with the quality of higher education. This book serves as a quality management guide for the heads of colleges and universities, focusing on issues, techniques and improvement at the institutional level. In building up a sound framework, it effectively combines generic methods and techniques with specific mechanisms of quality assurance for in-campus activities such as curriculum planning, teaching learning processes, human resource management, infrastructure management and information and communication technologies. The author’s expertise as a management scientist, trainer of heads of higher education institutes and experience of institution building gives the book an extra edge.   

 

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